Hi all,
Signature Theatre is starting a search for a Tessitura Administrator. The job posting can be found on our website
(http://www.signaturetheatre.org/About/Work/Jobs.aspx#TessituraAdministrator) and I’ve copied it at the bottom of this email.
Please pass along to anyone you think might be interested and let me know if you have any questions.
Thanks and happy holidays!
Cathy Popowytsch
Marketing Manager
SIGNATURE THEATRE
Signature Theatre, one of New York's leading Off-Broadway theatres, is seeking a full-time TESSITURA ADMINISTRATOR who will manage and support the use and analysis of patron and ticketing data contained in the Tessitura database. This position reports directly to the General Manager and works closely with the IT, box office, marketing, development and finance departments.
Salary is commensurate with experience and benefits include Health, Dental, Vision, FSA, and 401(k) plans.
Responsibilities include:
• Overseeing database infrastructure to translate business needs into application functionality • Providing decision support for management on marketing and development strategies, reporting design, and workflow efficiency • Providing leadership and coordination in expansion of Tessitura utilization by organizing meetings with users and management, preparing design proposals, and soliciting and providing feedback • Preparing and delivering in-house training to Tessitura users • Managing departmental projects such as season set up and configuration, campaign/appeals planning, advanced data extractions, and financial reconciliations/audit • Providing day to day technical support, administration and troubleshooting • Automating daily tasks to reduce time and increase accuracy • Establishing and monitoring style guides and standardization for data entry • Creating custom reports and maintaining reports and dashboards • Facilitating generation of lists and ad hoc queries • Verifying the accuracy of system data and monitoring resolution of data faults and errors • Supporting third party applications that interface with Tessitura including Web API, Artifax Event, T-stats, Word Fly, and N-Scan • Developing and documenting processes and procedures to educate staff and inform IT support
Ideal candidates will possess either a college degree with a focus in information technology or comparable professional experience. A minimum of 2 years of experience with progressive responsibilities as an advanced Tessitura user, working directly with end users, is required. Familiarity with Artifax Event and Blackbaud/Financial Edge is a plus.
Please email cover letter and resume with references to careers@signaturetheatre.org. Please put ‘Tessitura Administrator’ in the subject line. E.O.E. No phone calls please.