The Austin, Houston and Dallas/Fort Worth TUGs joined together to form a Texas TUG and planned a series of virtual sessions for all of the organizations and members in our area. Below, find a list of the sessions. Registration is required per session – please just click on the links to register for those you are interested in joining.
We look forward to seeing you on Zoom!
Texas TUG Planning CommitteePhillip De Leon, Tele Durham, Angela Fulcher, Gary Garcia, Greg Garcia, Ryan Griffin, Brooke Holmes, Krystal Parsons and Lily Pipkin
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Monday, August 24 at 3:30pm
With our doors closed and our stages and exhibits empty, organizations have had to be creative with how to stay engaged and relevant with their patrons and communities. Hear from panelists on how they are using a diverse array of digital programming to connect with audiences, from weekly livestreams to digital education initiatives.
Presenters: Melysa Rogen (Austin Opera), Tory Lieberman (Houston Ballet), Pei-San Brown (Ballet Austin)
Tags: DIG, MKT, VIS, TKT, MEM, EDU
Tuesday, August 25 at 11:30am
Masks, temperature checks, sanitation, oh my! Learn helpful re-opening tools and strategies from Tessitura Network staff and peer organizations including Tessitura functionalities, patron communications, contactless concessions, venue sanitation, staggered entry times, and more.
Presenters: Tess Todora (Austin Theatre Alliance), Rachel Applegate (Alley Theatre), Dana Astmann (Tessitura), Chloe Hearne (Tessitura)
Tags: ADMN, DIG, MKT, TKT, VIS
Tuesday, August 25 at 3:30pm
Take an in-depth look at how these panelists have leveraged many parts of Tessitura, including Analytics, to forecast Contributed Revenue, track Cash Flow, Socially Distanced Houses, and track Show Cancellations while standard sales are on hold. Get ideas for new tracking methods, learn about Tessitura's new Event Forecasting Dashboard or come to have your Analytics question answered!
Presenters: Natalie Burrow (Houston Grand Opera), Sydney Peloquin (Austin Theatre Alliance), Chris Wallingford (Tessitura), Lily Pipkin (Ballet Austin)
Tags: ADMN, MKT, TKT, FIN, FND, IT
Wednesday, August 26 at 3:30pm
Are you new to your organization, or have your responsibilities changed due to COVID and require you to work in unfamiliar areas of Tessitura? Learning an enterprise application software is never an easy task, but the realities of 2020 are making it even more challenging to activate your learning! Join this session to hear from Tessitura Network and Tessitura Users on how you can maximize your learning to best support your organization during their time of need. This session is designed to answer questions – so be sure to bring them! This course is best for beginners and/or people whose roles have shifted during COVID to include other areas of work in Tessitura outside of their standard practice.
Presenters: Matt Krupa (Tessitura), Lauren Gayden (Houston Ballet), Phillip De Leon (Bass Performance Hall / Performing Arts Fort Worth), Tele Durham (Perot Museum)
Tags: DIG, MKT, VIS, TKT, MEM, EDU, FIN, FND, IT
Thursday, August 27 at 3:30pm
TNEW has been rolling out updates at lightning speed this summer! Take a deeper dive into new Account features, One Page Giving, and a Roadmap into TNEW's future!
Presenters: Lily Pipkin (Ballet Austin); Nara Zitner (Tessitura/TNEW), Kelly Chernick (Tessitura)
Tags: DIG, FND, TKT, MKT
Tuesday, September 1 at 11:30am
How can your seat maps socially distance patrons? How do you continue to sell tickets online? Hear from panelists at organizations across Texas and their solutions, both for TNEW and other sites, to continue business operations under new guidelines and safety practices.
Presenters: Sydney Peloquin (Austin Theatre Alliance), Gary Garcia (Eismann Center), Matt Winchester (AT&T Performing Arts Center)
Tags: DIG, MKT, TKT, VIS
Thursday, September 3 at 10:00am
Hear from panelists who are finding new ways to engage and connect with their donors and members when we can't be together in person including new benefit opportunities as well as connections in a virtual world.
Presenters: Cathleen Berdan (ZACH Theater), Elizabeth Selzer & Denise Smilie (Texas Ballet Theater), Lauren Garcia (Austin Theatre Alliance)
Tags: FND, MBR, DIG
Super exciting! Thanks for helping organize these events, !