Has anyone got the NCOA utility to work for them in Canada?

Question

I've attempted a couple of times now to get the NCOA utility working, but am not having much luck. I'm 99.9% sure that I'm running it correctly, but if there's any Canadian org that has used it and had it work, I'd love to have a conversation! 
 Michele

Meaghan Metke · Accepted Answer

Hi Michele, 
 Are you getting an error when you try to run it? I know importing data back into Tessitura can be tricky with that utility. If I recall correctly, there's something about the formatted data file that needs to be adjusted. I'd suggest reaching out to support, if you haven't already.