Do you use N-Scan ?

Former Member
Former Member $organization

Hello everyone, 

We've recently started exploring the possibility of implementing N-Scan for KWS concerts once we have resumed in-person performances. This isn't the first time we've explored this option, but timing and other logistical roadblocks have prevented my predecessors from being able to move forward with the project previously. We have seven different venues where we hold concerts, but our largest and main venue is what is causing most of our logistical issues. The venue also sells a limited number of tickets to our concerts on a consignment basis through a different ticketing system, with the large majority of those tickets being walk-up the night of the concert. This might account for 20 tickets some nights, but could be 100-200 on other nights. 

The problem we're running into is twofold:

  1. We would need to import these third party ticket sales with barcodes into our system prior to the concert to enable them to scan. As concert days are always very hectic, the prospect of this and the other additional steps that N-Scan would entail is already a daunting thought and I don't quite understand those logistics. 
  2. This would not account for any tickets sold after the import, and considering most of these are night of walk-up it isn't possible to capture them all. I was told there is no work around for this and no way to count that as attendance via the scanners. 

If anyone is willing to share their insight with the above to questions in mind, or just their experiences with N-Scan in general I would really appreciate it. I have met with someone at Tessitura, of whom provided a lot of useful information as well, but additional details about N-Scan from our communal perspective would be great. 

Thanks so much everyone!

Kim 

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