Hello everyone,
We've recently started exploring the possibility of implementing N-Scan for KWS concerts once we have resumed in-person performances. This isn't the first time we've explored this option, but timing and other logistical roadblocks have prevented my predecessors from being able to move forward with the project previously. We have seven different venues where we hold concerts, but our largest and main venue is what is causing most of our logistical issues. The venue also sells a limited number of tickets to our concerts on a consignment basis through a different ticketing system, with the large majority of those tickets being walk-up the night of the concert. This might account for 20 tickets some nights, but could be 100-200 on other nights.
The problem we're running into is twofold:
If anyone is willing to share their insight with the above to questions in mind, or just their experiences with N-Scan in general I would really appreciate it. I have met with someone at Tessitura, of whom provided a lot of useful information as well, but additional details about N-Scan from our communal perspective would be great.
Thanks so much everyone!
Kim
Hey Kim - I recommend you take Karen up on her offer to share stories - some of those stories are hilarious! I used to work at the KWS so I know your set up and perhaps one option, although not ideal would be to pre-print the tickets you allocate for sale at the venue's box office. It might cost you more in ticket stock, but at least it would mean you're tickets would be fully scan-able. You could reconcile after the show goes in by returning their unsold inventory so you'd still have accurate house counts. Just a thought.
Happy to brainstorm with you sometime if you want.
Cheers,
Tal
Hi Tal, It is nice to hear from you again! I will definitely take Karen up on her offer to share stories soon. I appreciate the suggestion to pre-print tickets, I somehow didn't think of such an obvious possible workaround for our situation. This would also save on time the day-of uploading ticket information & barcodes from the venue's ticketing system. I might have to take you up on your offer to brainstorm soon.