Have posted on a few different discussions so to not miss anyone!
We are exploring Auto Membership Renewal and are looking for anyone in the community to share their experiences. We are looking for information around what the member journey/experience has been.
Examples of what we are looking for: What has been the uptake? How responsive they have been? How many opt out? Challenges with expiry or ways you mitigated this.
We do have Memberships as Products but aren't looking for the technical - interested in the experience for the Members as well as the experience for staff who directly interact with the members.
If you are willing to share we would love to connect with you!
Hi Brenda,
V16 is getting a membership overhaul and there are some new features that will assist in doing this. You might want to check out the videos in the V16 Documentation Section on the site. I know you're looking for examples of what other are doing now but though this will hopefully help for future planning.
Thanks,
Jessica