Have posted on a few different discussions so to not miss anyone!
We are exploring Auto Membership Renewal and are looking for anyone in the community to share their experiences. We are looking for information around what the member journey/experience has been.
Examples of what we are looking for: What has been the uptake? How responsive they have been? How many opt out? Challenges with expiry or ways you mitigated this.
We do have Memberships as Products but aren't looking for the technical - interested in the experience for the Members as well as the experience for staff who directly interact with the members.
If you are willing to share we would love to connect with you!
Such a good question...we have been thinking about this on and off for years and never end up moving forward. We do have a Canada Community meeting coming up next Thursday, if you are free, it would be great if you could join and add this to the agenda...who knows what ideas might pop out. community.tessituranetwork.com/.../631
Hi Derrek, sounds like a great idea to add it to the agenda and I'll join in as well.