Hi! Does anyone have a Stubhub contact who can help with listings? There is another Long Center for the Performing Arts in Lafayette, Indiana, and our shows are getting listed on their page on Stubhub and their patrons are confused. Their ED called me yesterday asking if there was anything we could do.
I called the Stubhub number yesterday and waited on hold for about 20 minutes and finally spoke with someone, but all he said he could do was open a ticket. I asked him if there was anyone I could speak with that took care of their site, but he said no. Not very helpful. He wouldn't even take my name and number. He also said he could only list 5 shows on the ticket and no more even though there are 12 shows listed on that page that are happening at the Long Center here in Austin, not in Lafayette, Indiana. This affects the Symphony, Ballet, and Opera as well. Here's the link to the page: https://www.stubhub.com/secure/search?q=long%20center%20indiana&sellSearch=false
Thanks!
Diana