Hi all,
We've seen an increase of tickets being sold through these channels recently and wondered if anyone has seen the same thing and if there is anything you're doing to try and keep an eye on it, or a way to educate customers? Or any other advice or emotions on it?
Thanks,
Courtney
I think it's safe to say this is one of the biggest problems facing our industry at the moment: and ultimately, the only people winning are the resale sites and scalpers. Customers being turned away with fake tickets is a nightmare for them, for our front of house/box office and the artist.
We've even found our own free events being listed on resale sites. Total nonsense.
This was announced last week but ultimately it will just suggest changes—government will need to implement: https://www.choice.com.au/shopping/everyday-shopping/tickets/articles/ticked-off-campaign-launch