The Tessitura v16 release delivers enhanced digital capabilities and allows you to reach a wider audience with TN Express Web (TNEW). In this first of three sessions, we’ll review the many improvements to the TNEW customer experience, including:

• New self-service options
• Web alias fields to provide clearer information
• Greater flexibility in delivering communications such as order confirmations

We’ll also share an overview of the work we’ve done to make TNEW accessible to a wider audience by complying with WCAG 2.1 AA web accessibility standards. Finally, we’ll cover the functionality, reference tables, and properties that are being deprecated in v16 TNEW.

v16 training

This live webinar is part of the Digital learning path for v16. For this path, we also recommend:

• v16 for Memberships, Part 1: Overview of memberships and benefits [11/12 January]
• v16 for Digital, Part 2: Accessibility [15/16 February]
• v16 for Digital, Part 3: Memberships and benefits [22/23 February]
• v16 for Constituent Communications, Part 2: HTML templates and emailed acknowledgements [15/16 March]

Please note: These are repeats of the v16 training series presented earlier in 2022. As we are iteratively releasing v16 to get new features to you faster, the content of these training sessions has been updated, so it’s ok to attend more than once!

Each session is recorded and forms part of a suggested learning path. Each learning path has been designed to provide a personalized journey through v16 by a specific job role or function. As the live sessions happen, the videos will be replaced with new recordings to ensure you get the most up-to-date information.

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