If you check the registration list for one of your events and notice that some guests are listed as expired, you might be curious about what happened. Rest assured, nothing is wrong. This is expected behavior on the platform and does not impact your event or anyone's ability to register.
When you invite someone to an event, the platform assigns them a registration status. There are three possible statuses:
The platform technically holds a seat for every invited guest for two weeks, giving them time to respond. If they do not reply within that window, their status is set to expired, meaning the platform is no longer holding a seat for them.
This is an older technical feature of the platform that is not something we actively use, but it cannot be removed from the setup. In practice, it means nothing for your event guests with an expired status can still RSVP yes and attend. The expired label is simply the platform's way of indicating that the automatic hold has lapsed.
In short: Expired does not mean the person cannot attend. It just means they have not responded yet and the two-week hold has passed. You do not need to take any action.
Have a question about managing your event registrations? Reach out to the Community team at community@tessituranetwork.com and we will help you out.