https://communitytest.tessitura.com/topical_groups/uk-museums-tug/Tessitura Community for European & UK members interested in the topic of museums, galleries, and attractions.en-USTelligent Community 12 Non-Productionhttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/c/e/1595Fri, 03 May 2024 09:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:69fbf03e-cec2-4374-9454-c36ce1b2da8cMatt ThorleyIt's diary time ! Save this date for our next EU Museums and Attractions session and the first official meetup of the Matt and Frances co-chairing after our test run at TLCC Gateshead. We will run a lean coffee event on open topics from you to generate deeper conversations and ideas for future meet ups as well as give some early indication of future dates for in person meet ups. We will share more information closer to 3 May so watch this space. Please register using the red 'register' button above; if you receive an error message, be assured that your registration has in fact pulled through and is confirmed. This is a bug that is being investigated for fixing by the community team. Details for joining the event are here; Join the Teams meeting now Meeting ID: 217 190 465 916 Passcode: rkARhMEU Museums Admissions Visitor AttractionsLean Coffee Discussionshttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35646/goodbox-tap-to-donate-integrationThu, 11 Apr 2024 14:03:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:4bb40e66-b8bf-44fb-bfc2-095b463ba8e7Kirsty AlexanderHaia all Hope you're all peachy! We're looking to improve efficiencies in our Development team and just wondered if anyone has done any integration work with Goodbox on importing donations in to Tessitura? We currently import these monthly for each site and would love to be able to speed this up. I was thinking there is maybe something in the contribution import that could be utilised but would love to hear if anyone has any brain waves! Diolch pawb, Kirstyhttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35611/schools-data-import---uk-organisations/92521Thu, 11 Apr 2024 11:25:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:7f512dda-cb16-47b9-b11b-7232f9bc2aa3James GallagherHey Grae, Thanks for the detailed response; really good to know where you're at with this, and promising to know a yearly upload is doable! Would love to jump on a call to discuss if you have the time. Feel free to give me a shout on my email address with timings that work for you: jgallagher@npg.org.uk Thanks so much, Jameshttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35611/schools-data-import---uk-organisations/92491Wed, 10 Apr 2024 11:47:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:46f2baaa-9df4-4201-a31f-6b2773fb8d04Graeme EllisHey James, This is something that we've done at the Science Museum Group. Each year we download the data from the DfE's website and upload it into a local reference table. We then place the schools URN (unique reference number) as an attribute on their Tess record to link the data together. There was quite a lot of discussion at TLCC in Gateshead about Education data and trying to find common themes in the what data we would all find useful for Education group visits, and I think this is a conversation we're going to pick up at a future EU Data and Insight community group meetup, so if you're not already a member of that group, you might want to join. In the meantime, if you have any questions about how we handle this at the Science Museum Group then I'd be more than happy to jump on a call. Graehttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35611/schools-data-import---uk-organisationsMon, 08 Apr 2024 10:44:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:b62bb89d-37d8-474d-b0bb-48f48ba5573fJames Gallagher*cross-post from Database Managers Tessitura Community* Hi all, Has anyone managed a data import from the UK Government's schools database (used to be known as Edubase)? Here's the link: Get information about schools - GOV.UK (www.gov.uk) We'd like to start importing this data on an annual basis to help our reporting around which schools visit us over at the Gallery, and were wondering if anyone has managed this process before, or has a procedure for a recurring annual import of this data? I'm particularly interested to know how the process around attributes/attribute values works, as well as how to handle affiliations. Would love to chat to anyone that's managed this before or has any advice. If it helps, we're a Tessitura-hosted organisation running TNEW. We currently collect some information from schools that book via a web form, which gets converted into a CSI on the school's, but would love to keep what we ask here to questions directly relevant to the booking itself, rather than school demographics.educationdata managementdata importhttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35444/joint-membership-management/92215Thu, 28 Mar 2024 15:13:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:02e5f7c6-7102-40b7-8b2d-2f4a6948c4cbAnna Maria FosterHi Robyn, we would be happy to share how we do this at the Gallery. We had your similar story from RE to Tessitura in 2016. We initially considered households but decided against it. We have a main record for Joint 1 and affiliation for Joint 2. Please get in touch afoster@npg.org.uk and we can arrange some time to show you. I would also interested to see what other organisations do as they way we do it has its challenges too. Best wishes, Annahttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35444/joint-membership-managementWed, 20 Mar 2024 11:01:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:bb44ad9e-b156-45a1-a451-aefec08116b3Robyn ThomasHello! I hope everyone is well. I'm looking for some advice around managing joint memberships. Currently, our joint membership level sits on a household constituent. For in person/phone sign ups, the membership is transacted on a household with an A1/A2 member. For online sign ups, the second member details are collected via a custom form on TNEW and our Friends admin team use these to create the second individual and then convert to a household. We switched from Raisers Edge to Tessitura in 2017 and I think(?) this structure is a legacy from then. We've had various, frustrating issues with households e.g. ineligible gift aid claims and members unable to access their benefits when logging into their individual online account (gift aid declarations with no initiator/web logins sitting on the household). We'd also like to make the most of v16 membership benefits (we currently use a ranking / mode of sale shift to unlock free entry/discounted tickets for members). From my understanding, membership benefits won't work if we have members logging into accounts connected to a household membership? Is there anyone with a joint membership level that would be happy to share how they manage this, whether via households or a 'lead' individual with affiliations (or some magical alternative)? Thank you! RobynmembershipGalleryhttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35239/tlcc-gateshead--see-you-thereWed, 28 Feb 2024 17:16:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:6285550a-2d8b-43d3-b81d-041049522ac7Frances CravenHi everyone, Firstly, I wanted to give a huge welcome to my new co-chair Matt Thorely from Tate Gallery. Myself and Matt and really looking forward to seeing as many of you as possible in Newcastle next week. We have scheduled an EU Museums & Attractions Tessitura Community meetup on Wednesday 6 March, 14:30 - 15:30 in room: C2 This will be a great opportunity to share future roadmap plans that you’re working on (not just within V16!), that will not only inspire others but also gain insightful thoughts and feedback from the group in any areas you wish to discuss. I will be kicking off the session with updates from The National Gallery and hope many of you who can attend will also be able to share your stories. Safe travels! Franceshttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35035/thanks-and-farewell-for-now/91171Thu, 15 Feb 2024 15:45:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0ace5abb-043c-49dd-86de-84dd41ef2f07Victoire Shoji-MulletOh congratulations Jenna, just back from mat leave myself. We'll miss you at TLCC but wishing you all the best for March !https://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35035/thanks-and-farewell-for-now/91022Fri, 02 Feb 2024 11:36:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:1f097787-772a-4f10-93a8-82b134dc1984Robyn ThomasThanks for this Jenna, sorry I was unable to make this meeting! I'll be at TLCC in March, looking forward to seeing everyone attending! All the best for March, so very exciting! We will be thinking of you. With care, Robynhttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35035/thanks-and-farewell-for-now/91021Fri, 02 Feb 2024 11:25:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:d01caed2-bdb9-4496-b082-36f49af3f415Tom ClarkeThanks Jenna! All the best for March, I'm sure there'll be a lot of us thinking of you at TLCC!https://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/35035/thanks-and-farewell-for-nowThu, 01 Feb 2024 17:19:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:aa61d6f5-770a-4aa3-8ec3-7e72a136ec7cJenna WhitnallHello lovely community members! Just signed off from the meetup and thought I would follow up with a quick post including the summary notes for reference. Some great discussions today and really good updates from lots of people in the community. Feeling very jealous I will miss out on all the fun at TLCC, but as I announced to the group I am now scheduled to deliver my baby on 4th March! So hopefully by the time the conference opens there will be a mini me in this world. Fingers crossed. As I said in the meeting, my wonderful co-chair Jon Haworth will hopefully be back at his desk very soon and I'm sure he will touch base with you all to catch up. We are also gladly joined by the powerhouse that is Frances Craven from the National Gallery as a third co-chair. Frances will be hosting the in person community session at TLCC Gateshead so if you haven't met her already, you very soon will. All the best for the year ahead! I will be fairly quiet on the boards for a the next little while as I'll be off on Mat leave until Jan 2025. In my absence if there is anything that you would normally have come to me with as a representative of Royal Collection Trust, my colleague Ellen McCann will be the senior technical lead and the point person on all things Tessitura in my absence. I'm sure she would love to hear from you too. All the best and see you soon (ish!) , Jenna communitytest.tessitura.com/.../EU-Museums-and-Attractions-Meetup-1-February-2024-_2D00_-Lean-Coffee-Table-Summary.pdfhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_OTVjYjFhM2QtYTExYy00OTc3LThmZTEtMjBmYTY0YmJmOWQw%40thread.v2/0?context=%7Thu, 01 Feb 2024 16:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:9796b075-7fac-49fd-9c83-4fb9e3e1b229Jenna WhitnallAs discussed at our last meeting, our meeting in the new year will be virtual and will be a lean coffee table meet up. In this meeting we will use the Lean Coffee Table platform to help us take suggestions for group discussion points. For those of you who are new to this format, Lean Coffee Table meetings use a lightweight framework where attendees create the agenda and focus is maintained with effective time keeping: Attendees can create discussion topics and vote on them to create a prioritised list. Conversations are directed and productive because the agendas for the meeting are democratically generated. Simple timers keep everyone focused on the topic and give everyone a chance to get their discussion point across. Don't worry if you've never used this platform before-- it's extremely intuitive. We'll give everyone a quick summary of how to make it work in the meeting, and there is no need to log on or register in advance. We'll send the link for the Lean Coffee Table through the chat function on Teams and we'll be on our way. That said, if you do have the option to join this meeting on a laptop where you have a bigger screen to follow along the Lean Coffee Table in a web browser while you're also looking at the other participants in Team, that would be quite useful! We will be giving a prize away randomly to one lucky participant, so if the discussion alone wasn't enticing enough, perhaps this will tempt you to log on for a chance to win some swag! Please be ready for a dynamic discussion which will allow all participants to bring up the topics they are looking to hear about-- bring your challenges, your curiosities and your questions! The community is here to help. We hope this different format will give us more of a chance to really tackle some of your key priority areas head on and will give us a forum to learn from each other. Also, do bring colleagues along to this meeting, especially if they've got a specific question on their minds that they've been looking to get other's views on. The Teams meeting link for this meet up is here: Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting Meeting ID: 397 395 622 037 Passcode: inZBDT Download Teams | Join on the web Or call in (audio only) +44 20 7660 8348,,514813878# United Kingdom, London Phone Conference ID: 514 813 878# Find a local number | Reset PIN Learn more | Meeting options ______________________________________________ See you all in the new year!https://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/34978/see-you-soon-virtual-meet-up-thursday-1-febFri, 26 Jan 2024 17:31:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:ed36a76a-2dd6-4c85-ac51-0832fcc68951Jenna WhitnallHello everyone, Great to see so much engagement on the forum lately from group members! We certainly have all hit the ground running in the new year...let's hope everything continues to be as productive as January has been so far Just a quick reminder of our Virtual Meet Up next week -- 1 February London time. Don't forget to register below to join in: (16) EU Museums and Attractions Community- New Year Virtual Meet Up - Events - EU Museums & Attractions Tessitura Community - Tessitura Network Delighted that we already have 25 people registered. If you've never used the Lean Coffee Table Platform before please do take a look at the short video on their website so you are familiar with the interface. I promise it is very easy, so don't stress if you don't have time to look at it in advance. You do not need to register for the platform, you'll just need to click the link in the teams chat at the beginning of the meeting and we will explain how it works to everyone at the start of the meeting. Hope to see you all there and can't wait to hear what subjects you will bring to be discussed. Remember-- it's a great time to hook in someone else from your organisation that has a burning question for you about Tessitura and get them involved in the group and community-- all are welcome! See you all on Teams next week!https://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/34947/pay-what-you-can/90762Wed, 24 Jan 2024 14:28:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:ffe9ba54-7298-40c4-bea5-80bdc3b80788Kirsty AlexanderYou are all gloriously helpful - thanks so much!https://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/34947/pay-what-you-can/90760Wed, 24 Jan 2024 13:51:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0651676d-7d92-4b6c-9c11-242da543f56aAlison FraserHi Kirsty We're launching Zimingzhong , our first PWYC exhibition at the Science Museum, next Thursday (after some helpful info from James and Stephen!) and I'm happy to keep you updated on how it goes. Drop me a line at alison.fraser@sciencemuseum.ac.uk Thanks, Alihttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/34947/pay-what-you-can/90759Wed, 24 Jan 2024 12:39:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:1cbcd7c9-dbea-41bc-b64d-0b238edc2cd1Stephen StewartHi Kirsty We did PWYC for a Turner Prize exhibition at Tate - even though it was a while ago now I think the data from this is still interesting. If you send me an email I'd be happy to share - stephen.stewart@tate.org.uk Thanks, Stephenhttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/34947/pay-what-you-can/90758Wed, 24 Jan 2024 12:11:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:4ffba8e4-66c8-4d8f-b09b-54e2f185a6a4James OrrHi Kirsty, We have offered pwyc pricing for our last three exhibitions at the National Gallery. Would be happy to discuss. Drop me an email on james.orr@nationalgallery.org.uk . Thanks, Jameshttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/34947/pay-what-you-canWed, 24 Jan 2024 12:04:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:157a0da3-6a12-4cab-a02f-a05d926e4998Kirsty AlexanderHaia all Hope you're well! (Cross posting in a few groups so sorry if you get this multiple times..!) We're looking at offering pay what you can for one of our exhibitions coming up, and I wondered if anyone was able to share their average amounts given if you've also done something similar in the past? We have some data from our Events programme but this is quite minimal and my hunch is that the average for an exhibition is not the same as a one off event (Although I'm happy to be proved wrong!). It would also be great to know how you presented this on the purchase path, eg with different options at different price points or a free type field for people to input their amount? All thoughts very welcome! Diolch pawb / Thanks in advance! KirstyPWYCExhibitionshttps://communitytest.tessitura.com/topical_groups/uk-museums-tug/f/discussions/34589/next-meeting-posted/89931Wed, 06 Dec 2023 11:36:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c460b789-51c1-4b7a-875d-66a444051020Gill Tasker (she/her)Hi all - last call for 2 minutes of your time! We're keen to hear about your experience last week at Tate Modern via this survey: https://survey.alchemer.com/s3/7628568/EU-Museums-Attractions-Post-Event-Survey-November-2023 The survey closes this Friday 8th - your feedback will help shape future workshops and community group activity in 2024. Thanks in advance.