https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/The Web Products Team is happy to announce the option to receive automated notifications when a release to TN Express Web has been deployed to both your Test and Live TNEW Sites. These updates will include information on enhancements and fixes.en-USTelligent Community 12 Non-Productionhttps://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35567/7-59-2-2-deployed-to-production-sites-in-north-americaWed, 03 Apr 2024 07:35:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c8cf3332-b9b6-4cff-9b51-2fb073e20951Nara ZitnerThe 7.59.2.2 release has been deployed to v7 Production Sites in North America. v7.59.2.2 includes an important upgrade to the hosting infrastructure. For self-hosted organizations, this release requires an update to your firewall configuration. Please see the recent support alert for more information. Maintenance General security and maintenance updates. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35565/7-59-2-2-deployed-to-production-sites-in-europeWed, 03 Apr 2024 00:17:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:b247b0c0-e2d3-4829-b9c0-1c0745629127Paul KappelThe 7.59.2.2 release has been deployed to v7 Production Sites in Europe. PRODUCTION RELEASE DATE: April 3, 2024 v7.59.2.2 includes an important upgrade to the hosting infrastructure. For self-hosted organizations, this release requires an update to your firewall configuration. Please see the recent support alert for more information. Maintenance General security and maintenance updates. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35554/7-59-2-2-deployed-to-production-sites-in-the-asia-pacific-regionTue, 02 Apr 2024 16:04:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:6d5592eb-648f-4560-b30e-f6b8f995b772Paul KappelThe 7.59.2.2 release has been deployed to v7 Production Sites in the Asia Pacific Region. PRODUCTION RELEASE DATE: April 2, 2024 v7.59.2.2 includes an important upgrade to the hosting infrastructure. For self-hosted organizations, this release requires an update to your firewall configuration. Please see the recent support alert for more information. Maintenance General security and maintenance updates. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35513/16-0-11-87-deployed-to-all-production-sitesWed, 27 Mar 2024 17:10:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:7be8294c-c626-402f-b82c-a14f40ee9c7bPaul KappelThe 16.0.11.87 release has been deployed to all v16 Production Sites. PRODUCTION RELEASE DATE: Mar 27, 2024 Fixes to Reported Defects For organizations using Tessitura Merchant Services , several fixes: Credit cards may have been stored on the account of an individual primary member of household instead of the household. Users who refreshed the Payment Page, used Apple Pay, or clicked the browser back button while completing payment may have been charged for the order multiple times. A user who does one of these things should now only receive one charge for their order, assuming the order is completed successfully. Merchant Reference was unnecessarily being provisioned for non-Merchant Services transactions using Worldpay or Windcave. Event/Item Detail Select-Your-Own-Seat (SYOS) , several fixes: When more than one fee was configured for an Event/Item the ticket price displayed on the select-your-own-seat (SYOS) map did not include all of the configured fees. For performances with multi-screen select-your-own-seat (SYOS) maps, $NaN may have been displayed as the price for a screen button. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35448/16-0-11-87-deployed-to-all-development-and-test-sitesWed, 20 Mar 2024 18:09:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:2cf3314f-aca2-4ff3-a7c9-b491cac1ed59Nara ZitnerThe 16.0.11.87 release has been deployed to all v16 Development and Test Sites. TARGETED PRODUCTION RELEASE DATE: March 27, 2024 Fixes to Reported Defects For organizations using Tessitura Merchant Services , several fixes: Credit cards may have been stored on the account of an individual primary member of household instead of the household. Users who refreshed the Payment Page, used Apple Pay, or clicked the browser back button while completing payment may have been charged for the order multiple times. A user who does one of these things should now only receive one charge for their order, assuming the order is completed successfully. Merchant Reference was unnecessarily being provisioned for non-Merchant Services transactions using Worldpay or Windcave. Event/Item Detail Select-Your-Own-Seat (SYOS) , several fixes: When more than one fee was configured for an Event/Item the ticket price displayed on the select-your-own-seat (SYOS) map did not include all of the configured fees. For performances with multi-screen select-your-own-seat (SYOS) maps, $NaN may have been displayed as the price for a screen button. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35380/16-0-11-86-deployed-to-development-and-test-sites-in-eastern-parts-of-the-north-american-regionThu, 14 Mar 2024 23:55:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:e5075c49-ef7c-46f3-8ba7-dda431a0999aNara ZitnerThe 16.0.11.86 release has been deployed to Development and Test Sites in Eastern parts of the North American Region. TARGETED RELEASE DATE FOR ALL OTHER DEVELOPMENT AND TEST SITES: March 18, 2024 Fixes to Reported Defects For organizations using Tessitura Merchant Services , several fixes: Credit cards may have been stored on the account of an individual primary member of household instead of the household. Users who refreshed the Payment Page, used Apple Pay, or clicked the browser back button while completing payment may have been charged for the order multiple times. A user who does one of these things should now only receive one charge for their order, assuming the order is completed successfully. Event/Item Detail Select-Your-Own-Seat (SYOS) , several fixes: When more than one fee was configured for an Event/Item the ticket price displayed on the select-your-own-seat (SYOS) map did not include all of the configured fees. For performances with multi-screen select-your-own-seat (SYOS) maps, $NaN may have been displayed as the price for a screen button. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35358/7-59-2-2-deployed-to-all-test-sitesTue, 12 Mar 2024 21:25:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:d5b28041-cb21-440d-b140-cce24ec25b8ePaul KappelThe 7.59.2.2 release has been deployed to all v7 Test Sites. TARGETED PRODUCTION RELEASE DATE: To be determined v7.59.2.2 includes an important upgrade to the hosting infrastructure. For self-hosted organizations, this release requires an update to your firewall configuration. Please see the recent support alert for more information. Maintenance General security and maintenance updates. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35187/16-0-11-72-deployed-to-all-sites-in-all-regionsThu, 22 Feb 2024 21:20:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:6f8105ad-ac97-421d-b9f9-bbc9cee3c4bfPaul KappelThe 16.0.11.72 release has been deployed to Production, Test, and Development v16 sites in all regions. This release was previously deployed to sites in the European Region only. PRODUCTION RELEASE DATE: Feb 22, 2024 Maintenance Caching improvements to address performance issues. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35178/16-0-11-72-deployed-to-production-sites-in-the-european-regionThu, 22 Feb 2024 17:49:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c2f84659-9627-407b-8724-7aa56fa76691Nara ZitnerThe 16.0.11.72 release has been deployed to v16 sites in Production for the European Region only. TARGETED PRODUCTION RELEASE DATE: Targeting Monday, February 26 to all regions Maintenance Caching improvements to address performance issues. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35168/16-0-11-72-deployed-to-test-sites-in-the-european-regionWed, 21 Feb 2024 21:12:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:a8296efb-f7ab-454a-88c9-8a3223ac12f8Nara ZitnerThe 16.0.11.72 release has been deployed to v16 sites in TEST for the European Region only. TARGETED PRODUCTION RELEASE DATE: To be announced. Maintenance Caching improvements to address performance issues. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35107/16-0-11-63-deployed-to-all-production-sitesTue, 13 Feb 2024 19:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:885bd474-ac8d-493a-8bd9-d1e349737fd4Paul KappelThe 16.0.11.63 release has been deployed to all v16 Production Sites. PRODUCTION RELEASE DATE: Feb 13, 2024 Fixes to Reported Defects For organizations using Tessitura Merchant Services , credit cards may have been stored on the account of an individual primary member of household instead of the household. Ticket Pricing (SYOS) : When more than one fee was configured for an Event/Item the ticket price displayed on the Select-Your-Own-Seat (SYOS) map did not include all of the configured fees. For organizations developing Session Sharing customizations, the cross-domain cookie security setting for TEST sites was not applying to the AspNetCore.Identity cookie. This caused all attempts to use the API method to always return a new session key on TEST sites. Maintenance General security and maintenance updates. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35077/16-0-11-63-deployed-to-all-development-sitesWed, 07 Feb 2024 18:56:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:6424c177-8dda-49a9-b288-4abb45aa61a1Paul KappelThe 16.0.11.63 release has been deployed to all v16 Development Sites. TARGETED PRODUCTION RELEASE DATE: Feb 13, 2024 Fixes to Reported Defects For organizations using Tessitura Merchant Services , credit cards may have been stored on the account of an individual primary member of household instead of the household. Ticket Pricing (SYOS) : When more than one fee was configured for an Event/Item the ticket price displayed on the Select-Your-Own-Seat (SYOS) map did not include all of the configured fees. For organizations developing Session Sharing customizations, the cross-domain cookie security setting for TEST sites was not applying to the AspNetCore.Identity cookie. This caused all attempts to use the API method to always return a new session key on TEST sites. Maintenance General security and maintenance updates. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35076/16-0-11-63-deployed-to-all-test-sitesWed, 07 Feb 2024 18:55:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:70940f7c-8d01-4fb6-950d-06796c2dcd8cPaul KappelThe 16.0.11.63 release has been deployed to all v16 Test Sites. TARGETED PRODUCTION RELEASE DATE: Feb 13, 2024 Fixes to Reported Defects For organizations using Tessitura Merchant Services , credit cards may have been stored on the account of an individual primary member of household instead of the household. Ticket Pricing (SYOS) : When more than one fee was configured for an Event/Item the ticket price displayed on the Select-Your-Own-Seat (SYOS) map did not include all of the configured fees. For organizations developing Session Sharing customizations, the cross-domain cookie security setting for TEST sites was not applying to the AspNetCore.Identity cookie. This caused all attempts to use the API method to always return a new session key on TEST sites. Maintenance General security and maintenance updates. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35073/7-59-1-10-deployed-to-all-production-sitesTue, 06 Feb 2024 20:09:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:2b77e260-d2b7-4e40-8733-9ff13d7f4b3fPaul KappelThe 7.59.1.10 release has been deployed to all v7 Production Sites. PRODUCTION RELEASE DATE: Feb 6, 2024 For organizations using Tessitura Merchant Services , this release disables Apple Pay due to an issue that may result in users being charged without their knowledge and without seeing any confirmation. Once a fix to this defect has been identified, Apple Pay will be re-enabled in a future release. Fixes to Reported Defects: For organizations in Australia and New Zealand, an issue may have prevented event/item information from displaying on the Listing/Calendar Page, Production Season Overview Page(s), and Event/Item Detail pages.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35030/7-59-1-10-deployed-to-all-test-sitesThu, 01 Feb 2024 00:38:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0caaf600-343f-4e26-9917-3607c70ae470Paul KappelThe 7.59.1.10 release has been deployed to all v7 Test Sites. TARGETED PRODUCTION RELEASE DATE: Feb 6, 2024 For organizations using Tessitura Merchant Services , this release disables Apple Pay due to an issue that may result in users being charged without their knowledge and without seeing any confirmation. Once a fix to this defect has been identified, Apple Pay will be re-enabled in a future release. Fixes to Reported Defects: For organizations in Australia and New Zealand, an issue may have prevented event/item information from displaying on the Listing/Calendar Page, Production Season Overview Page(s), and Event/Item Detail pages.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/35021/7-59-1-9-deployed-to-all-test-sitesWed, 31 Jan 2024 18:30:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:dd0ddd64-a5c7-4b66-853b-045311ff42d9Paul KappelThe 7.59.1.9 release has been deployed to all v7 Test Sites. TARGETED PRODUCTION RELEASE DATE: Feb 6, 2024 For organizations using Tessitura Merchant Services , this release disables Apple Pay due to an issue that may result in users being charged without their knowledge and without seeing any confirmation. Once a fix to this defect has been identified, Apple Pay will be re-enabled in a future release.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/34890/16-0-10-59-deployed-to-all-production-sitesWed, 17 Jan 2024 18:33:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:29c29bf2-21f4-4387-87cd-017526be62b9Paul KappelThe 16.0.10.59 release has been deployed to all v16 Production Sites. PRODUCTION RELEASE DATE: Jan 17, 2024 Small Enhancements Site Logs : When an issue occurs related to parsing a response from the Tessitura REST Service or Hosted Payment Provider, the full response will now be included in the logs with the relevant error. Fixes to Reported Defects Users Not Prompted to Update Default Address : When a user had the default address as defined in the Default Settings Reference Table, the user was not prompted to update the address prior to checking out. Users will now always be directed to the Update Account page prior to the Payment Page when this occurs. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/34885/7-59-0-7-deployed-to-all-production-sitesTue, 16 Jan 2024 20:06:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c6dca9ab-40dc-43dd-a168-b99916e70edePaul KappelThe 7.59.0.7 release has been deployed to all v7 Production Sites. TARGETED PRODUCTION RELEASE DATE: Jan 16, 2024 Maintenance General security and maintenance updates.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/34863/16-0-11-54-deployed-to-all-test-sites-in-the-asia-pacific-regionThu, 11 Jan 2024 18:54:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:de18f540-397a-4759-884b-2ca15f06f4d4Paul KappelThe 16.0.11.54 release has been deployed to all v16 Test Sites in the Asia Pacific Region. TARGETED PRODUCTION RELEASE DATE: To Be Announced v16.0.11.53 includes an important upgrade to the hosting infrastructure for a segment of organizations. Not all organizations will receive this upgrade at this time. There are no expected changes to existing functionality or features. Fixes to Reported Defects For organizations using Tessitura Merchant Services , credit cards may have been stored on the account of an individual primary member of household instead of the household. Ticket Pricing (SYOS) : When more than one fee was configured for an Event/Item the ticket price displayed on the Select-Your-Own-Seat (SYOS) map did not include all of the configured fees. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.https://communitytest.tessitura.com/topical_groups/tn_express_web_releases/f/tn_express_web_releases-forum/34862/16-0-10-59-deployed-to-all-development-sitesThu, 11 Jan 2024 18:51:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:6e475a4a-91ce-471a-bf7b-845e933436b9Paul KappelThe 16.0.10.59 release has been deployed to all v16 Development Sites. TARGETED PRODUCTION RELEASE DATE: Jan 17, 2024 Small Enhancements Site Logs : When an issue occurs related to parsing a response from the Tessitura REST Service or Hosted Payment Provider, the full response will now be included in the logs with the relevant error. Fixes to Reported Defects Users Not Prompted to Update Default Address : When a user had the default address as defined in the Default Settings Reference Table, the user was not prompted to update the address prior to checking out. Users will now always be directed to the Update Account page prior to the Payment Page when this occurs. The full list of enhancements and fixes included in this update is published in the release notes section of the Help System.