https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/Share, discuss, and discover information about pricing strategies &amp; the Revenue Management Application (RMA). Also visit the <a href="http://www.RevenueManagementApplication.com" target="_blank">member site</a>.en-USTelligent Community 12 Non-Productionhttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/31984/hello-rma-usersWed, 18 Jan 2023 17:52:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:f4bd71e5-9436-4fbe-ac3c-f0694564747aJen SkellyHey all! I am a relative RMA newbie here. Looking for any advivce, tips&amp; tricks...that kind of thing. Let&#39;s chat. Jenhttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/29712/rma-in-tessitura-analytics/79154Fri, 11 Mar 2022 21:42:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:3ac17fb4-2356-437c-b845-1ac4a6d9a15fElizabeth Carlock (Past Member)Hi Tom, we worked with JCA to manage our RMA installation with Baker Richards. This is our contact: Jennifer Sowinski Senior Consultant &amp; Analyst | JCA Arts Marketing Pronouns: she/her 575 Eighth Avenue | Suite 1200 | New York, NY 10018 Phone: 212.981.8426 jennifer.sowinski@jcainc.com | jcainc.com/artsmarketing She might be able to help you.https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/29712/rma-in-tessitura-analytics/79152Fri, 11 Mar 2022 21:35:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:d8de8ad3-af4d-4222-941c-b5e5837ad469Tom Brown (Past Member)That does help a bit. Now I have to figure out how to get an RMA User Login for my work at Spoleto Festival USA. Any idea who I have to reach out to?https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/29712/rma-in-tessitura-analytics/79138Fri, 11 Mar 2022 13:46:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:9d7f5895-6a10-4677-88a9-ae78da0293a6Kyle WilbertHi Tom, I contacted JCA earlier this week and they said that the online documentation is temporarily unavailable right now as they are updating the website. They said it should be back up next week. Usually it&#39;s behind the RMA User Login section of the current webpage. They had a definitions page/section that wasn&#39;t specifically for the cube, but it covered most of the questions I had about the calculated metrics they use. I experimented with the RMA cube because it had ticket and revenue capacity metrics pre-configured. It&#39;s the same data that the main RMA application uses and includes the same calculated metrics they include in their reports. Theoretically you should be able to remake their non-interactive reports in Analytics using the cube data (they include a few). The grain goes down to the daily level and up to fiscal year or season, based on sale or performance date only. Seats and tickets only. No budget data either. Hope that helps. Kylehttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/29712/rma-in-tessitura-analyticsThu, 10 Mar 2022 23:38:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:e8f3ca47-c97d-4b49-9b12-fbaa40b024a3Tom Brown (Past Member)Does anyone know where the documentation for the RMA Tessitura Analytic Cube can be found. I&#39;m trying to figure out what the various fields mean. What the grain of the data might be. What kinds of dashboards folks have made using this tool? --TomTessitura AnalyticsRMAhttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/20648/weekly-wrap-reportThu, 28 Jun 2018 23:33:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:8a3e1d0f-1c15-481b-9326-67303c23a076Sarah HerreraWe love the weekly wrap report, but we would like to change the start date on the sales cycle. Currently the date starts in January, and we would like to change the date to when our subscriptions go on sale on April 1 of every season. Does anyone know where to make that update? Thank you!https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/w/revenue_management_application__pricing-wiki/460/what-are-the-technical-specifications-for-rmaThu, 09 Nov 2017 00:11:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:2ae40218-b657-44ac-8712-e0894ae930e4A. FreemanThe minimum requirements for RMA are the same as for T-Stats. If your current T-Stats server (and workstations using T-Stats) meet the minimum specs for T-Stats for an organization of your size, they should be adequate for RMA. RMA adds additional components to the existing T-Stats data warehouse to support the RMA. The RMA data loads as part of the nightly T-Stats load job, and thus adds some time to the duration of that run. However, that time is usually comparatively small to the overall duration of the T-Stats load, but of course varies based on the actual data and server involved. The Software and Hardware Requirements are included in the T-Stats Installation Guide in Chapter 2.1: Software and Hardware Requirements . RMA is currently compatible with both T-Stats v4.5 and Tessitura v12.5.1.https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/w/revenue_management_application__pricing-wikiThu, 09 Nov 2017 00:11:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:92075e03-97bc-4358-8238-ed1a6c96a5c1https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/w/revenue_management_application__pricing-wikiMon, 09 Oct 2017 15:07:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0f831103-e0e4-4ad9-8594-70c900cae733Anonymoushttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/19137/site-maintenance-october-9-10Tue, 03 Oct 2017 16:50:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:e48d728d-e8ea-411f-aaba-784215ade8f0Bobbi KayAdvance Notice: On October 9 and 10, we will be conducting significant upgrades to TessituraNetwork.com . Beginning Monday, October 9 at 8am CDT (US), forums and groups will be unavailable. We anticipate that access to forums and groups will resume after 1pm CDT (US) on Tuesday, October 10. Please check the website for further updates.https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/17897/rma-v5-2-patch-availableMon, 13 Mar 2017 12:27:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:effdd5e2-5a0e-4fbc-9ba4-93c144f73f6bMarta GarczarczykAn email with further details has been sent to the primary RMA support contacts at all RMA licensee organizations. If no one at your organization receives the download link, or if you are not sure who your organization’s support contacts are, you can contact JCA Support via e-mail at RMA@jcainc.com to request more information. A recommended patch for RMA v5 has been released. The patch: Fixes a bug where Configurable Monitoring Dashboard Target Trajectories’ current weeks were being miscalculated Enhances the Unique Pricing Proposition grouping to support zone maps with very large numbers of zones Improves performance of the Configurable Monitoring Dashboard, Sales by Day, Velocity element, greatly decreasing its render time Fixes a bug in the RMA load for very large organizations who utilize an incremental load mode, resulting in some performances being excluded Enhances the client application to support user-level navigation pane width settings when installed in hosted application environments such as Citrix or Terminal Services. Fixes a bug where My Report folders and reports at greater than 1 sub-level in the folder navigation were being moved to the root level. Instructions to apply patch v5.2: Organizations may upgrade to v5.2 directly from v4.x and do not need to upgrade to v5 first. RAMP clients who have already been upgraded to v5 will need to submit a RAMP TASK ticket to request the upgrade to RMA v5.2. For self-hosted organizations Please browse to the link below to access the full v5.2 upgrade package. Repeat the following sections of the Revenue Management Application v5.0 – Upgrade Guide 2. Update the RMA Server 4. Load the RMA Data 5. Reinstall/Upgrade Client Application on every workstation. We believe RMA v5.2 is a simple upgrade, compatible with and requiring Tessitura v12.5.1+ and T-Stats v4.5, and complete upgrade instructions are included in the download. However, JCA is available to support you through the process, or will perform the upgrade upon request at no additional charge. This service will be scheduled based on availability. Please contact JCA for details or support at RMA@jcainc.com and we’ll be happy to assist you.https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/w/revenue_management_application__pricing-wiki/545/i-need-help-with-the-rmaFri, 04 Nov 2016 13:24:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:7bc8d102-c920-4e67-980d-b9caedfc0b60Chris WallingfordIf you are looking for technical assistance for the Revenue Management Application, please e-mail RMA@jcainc.com for prompt and helpful support. Help resources are also available at www.RevenueManagementApplication.comhttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/17047/rma-v5-0-1-hotfix-availableThu, 03 Nov 2016 11:47:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:842c3f9f-f1cd-4be4-a8a8-7747ab0d52feMarta GarczarczykAn email with further details is being sent to the primary RMA support contacts at all RMA licensee organizations. If no one at your organization receives the download link, or if you are not sure who your organization’s support contacts are, you can contact JCA Support via e-mail at RMA@jcainc.com to request more information. A highly recommended hotfix for v5.0 has been released that implements fixes for the following issues: Number of Comps may be under-reported in the reports, Sales Per Price Change by Zone and Speed of Sales by Zone . Longer than expected nightly load times. Instructions to apply hotfix v5.0.1 : Organizations may upgrade to v5.0.1 directly from v4.x and do not need to upgrade to v5.0.0 first. RAMP clients who have already been upgraded to v5.0.0 will be scheduled for upgrade to v5.0.1 without the need for a TASK ticket. For self-hosted organizations, please browse to the links emailed to you to access the full v5.0.1 upgrade package.Repeat the following sections of the Revenue Management Application v5.0 – Upgrade Guide 2. Update the RMA Server 4. Load the RMA Data We believe RMA v5.0.1 is a simple upgrade, compatible with and requiring Tessitura v12.5.1+ and T-Stats v4.5, and complete upgrade instructions are included in the download. However, JCA is available to support you through the process, or will perform the upgrade upon request at no additional charge. This service will be scheduled based on availability. Please contact JCA for details or support at rma@jcainc.com and we’ll be happy to assist you.https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/16895/rma-v5-general-release-now-availableTue, 11 Oct 2016 11:43:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:04e31d6b-0934-46af-b294-acde7274d092Marta GarczarczykDear RMA Group Members, Baker Richards and JCAArtsMarketing are pleased to announce that the RMA v5 General Release is now available for download. Log in to the user area on RevenueManagementApplication.com and read What’s New in RMA v5 to learn more about this latest version of the Revenue Management Application. A separate e-mail that includes your organization’s download link is being sent to all RMA support contacts. If no one at your organization receives the download link, or if you are not sure who your organization’s support contacts are, you can contact JCA Support via e-mail at RMA@jcainc.com to request more information. Completely new functionality includes: &#183; Write pricing changes straight from RMA into Tessitura. Like experimenting with price changes in the In-Season Model? With 5.0 you can send the new prices back into Tessitura! This will save you set-up time – especially as you’ll now also be able to use the Model across performances with different current pricing. &#183; New dashboard elements: New options show how subs and singles are performing against your forecasts, or how sales fluctuated over the last twenty-one days. &#183; There’s also a new Configurable Alert , where you can set your own combinations of conditions to have the report display any message of your choice against performances. Huge flexibility in one small widget. &#183; Weekly Wrap Report : In response to requests from CEOs and HODs, this highly adaptable report shows you sales and income taken per calendar week. With options for including forecasts, showing tickets, income or both, and a choice of formats, this is 240 reports in one! &#183; More New Reports : There are new Zone Reports to show dynamic pricing and how much income it generates: Sales per Price Change by Zone and Dynamic Pricing Impact per Zone. Plus Income with Cost of Discount per Zone, to quickly show you how much of the value of each zone is lost to discounting. Regular users of the Forecasting Module have asked for a quicker way to see “What are all the things I’ve made trajectories for?” There’s a report for that too. We believe RMA v5 is a simple upgrade, compatible with and requiring Tessitura v12.5.1+ and T-Stats v4.5. Complete upgrade instructions are included in the download. However, JCA is available to support you through the process, or will perform the upgrade upon request at no additional charge. This service will be scheduled based on availability. Please contact JCA for details or support at RMA@jcainc.com and we’ll be happy to assist you. If your organization is on RAMP, please open a RAMP Support TASK ticket to schedule your upgrade. ___________________________________ The RMA Support Team | JCA 575 Eighth Ave., 21st Floor | New York, NY 10018 www.jcainc.comhttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/14481/rma-and-tessitura-v12-5Mon, 28 Sep 2015 12:28:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:31fb950d-433e-4a5b-a4e3-3de0cd86d50eAmy AldrichUpgrading to Tessitura v12.5 and the RMA With the recent release of Tessitura v12.5, we’re sure that many of you might be wondering about RMA and compatibility with this new Tessitura version. We think there are a few scenarios but if your circumstances don’t match the ones listed below let us know. 1. If you are currently running v4 of the RMA with v12.0 or v12.1 of Tessitura and are making plans to upgrade to Tessitura v12.5 there is no action you need to take for the RMA at this time. 2. If you are on v4 of the RMA with v11 of Tessitu ra then after you have upgraded from v11 to v12.x, please complete the steps outlined in Appendix A of the RMA 4.0 Upgrade Guide which can be found in your downloaded files. 3 . If you are still running v3 of the RMA then after you have completed your Tessitura v12 migration, you will need to upgrade to RMA v4. (Please note RMA v3 is not compatible with Tessitura v12 – RMA v 4 is compatible) To Upgrade to RMA v4 If you have not previously downloaded the RMA v4 files, please let us know and we can provided you an updated link. Detailed upgrade instructions are included in the RMA v4 download. The upgrade is fairly straightforward and usually takes less than one hour. If you have any questions please email us at rma@jcainc.com.https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/14387/other-types-of-statistical-forcastingMon, 14 Sep 2015 12:27:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:02cda8f0-7a24-4421-934e-c8ef67f5afbdTom Brown (Past Member)Anyone doing statistical forecasting? Things like the Holt Winter Technique, Simple Exponential smoothing, or the Box Jenkins approaches? I&#39;m wanting to predict inventory usage by our patron services department. Thoughts?https://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/m/revenue_management_application__pricing-mediagallery/43751Tue, 18 Aug 2015 13:30:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:df938caf-7f11-4033-8e23-afe145dc8d02Amy AldrichRMA v4.2 Patch Releasehttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/14200/rma-v4-2-patch-releaseTue, 18 Aug 2015 09:31:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:fc4f6321-7970-4210-9f50-76279cb12069Amy AldrichDear RMA Group Members, Baker Richards and JCA would like to announce that we have released a v4.2 client application patch for the RMA v4.1. This patch is an update to the desktop application only and does not require any server updates. The prerequisite for this patch is RMA v4.1. This patch release is not applicable to organizations on RMA v4.0 or an earlier version. A separate e-mail that includes your organization’s download link will be forthcoming to all RMA support contacts after the conclusion of TLCC 2015. If you are not sure who your organization’s support contacts are, or you would like more immediate access prior to conference end, you can contact JCA Support via e-mail at rma@jcainc.com to request more information. If your organization is on RAMP, please open a RAMP Support TASK ticket to schedule your upgrade or have this patch applied. If you are still on RMA v4.0 or earlier, the upgrade path to RMA v4.2 is very simple, compatible with a minimum of Tessitura v11, and complete upgrade instructions are included in the download. However, JCA is available to support you through the process, or will perform the upgrade upon request at no additional charge. This service will be scheduled based on availability. Please contact JCA for details or support at rma@jcainc.com and we’ll be happy to assist you. If you haven’t already, we encourage you and your team to register online at RevenueManagementApplication.com for access to the RMA User Help Pages. To register, please click on “Register” in the upper right corner. When you’ve registered, an administrator will approve your membership so that you can have access to all of the help resources in the Members area of the site. ___________________________________ The RMA Support Team | JCA 575 Eighth Ave., 21st Floor | New York, NY 10018 www.jcainc.comhttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/m/revenue_management_application__pricing-mediagallery/41284Wed, 18 Mar 2015 17:39:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:e4313485-1930-4d93-8497-6505542666adAmy AldrichAnnouncement of the RMA v4.1 General Releasehttps://communitytest.tessitura.com/topical_groups/revenue_management_application__pricing/f/revenue_management_application__pricing-forum/11456/daily-ticket-availability/38257Fri, 10 Oct 2014 00:53:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:a3451cb4-8ab3-44d0-b7a7-c75a2adf9d4eNicholas Hudson-Ellis (Past Staff Member)Pent up demand is one possible factor that we are trying to understand better. Essentially, I am trying to get a 4 P&#39;s marketing approach to monitoring the sales cycle, in-season and for post-season reviews: Product: t ype of performance, price reserve inventory Price: ticket price/dynamic pricing implementation Place: Sales channel/consignments Promotion: other marketing tools, e-news blasts, website push etc... When price reserve availability cannot be charted alongside ticket sales and price history, there is a tendency to attribute all changes in demand to things that can be measured: price changes, and proximity to performance. I would really like to remove that tendency.