Retail Point of Sale - Recent Threads

SYOS for packages?

Allison Fuhrman — Tue, 23 Jan 2024 17:36:02 GMT

Does anyone know of an ecosystem partner who offers SYOS for packages? I know it's on the roadmap for Adage, but it's not a currently available.

How does the Shopify integration work? One way? Two way?

Anne M Robichaux — Tue, 06 Oct 2020 16:12:17 GMT

Our museum shop is in the process of moving from TAM to Shopify and contacted me after they'd already started their move to talk about the Tessitura integration. Here's hoping it ends up being the best for what we all need. :-) I have put in a help ticket to get the consulting work done for the integration, but I'd like to know a little more about just what the integration does and I can't find it online. Is anyone using it already? It is my understanding that our in-store staff will be able to pull up constituent records and member discounts will automatically apply (Huzzah!), but what about the other way? If the shop sells a membership, will that track back into Tessitura? If so, will it process as a product rather than a contribution? I'm sure I'll find out more once we get the process moving, but I'm trying to gather some info for both our shop and development teams in advance. Am I correct in seeing that the online Shopify portal will NOT connect to Tessitura? I'm less concerned about members here, as they are used to inputting a promo code for their discount, but I'm curious about new constituents. I'm guessing these would have to be input using the constituent import utility periodically if the online POS doesn't talk to Tessitura. Any insight anyone who has already gone down this path would be much appreciated.

Thanks!

Anne Robichaux
The Historic New Orleans Collection

Who's using SalesVu or Shopify? What has your experience been?

Maery Simmons (Past Member) — Fri, 15 May 2020 21:24:32 GMT

Hi all!

We're currently looking at moving our boutique into the modern era with an online storefront and some real inventory management. I'm interested in hearing your words of wisdom on either of these integration partners - has it worked for you? What isn't working well? How was the ramp up on your shop manager?

-Maery

Welcome to Retail Point of Sale

Heather Laidlaw Kraft (she/her) — Wed, 25 Mar 2020 00:46:51 GMT

Welcome, everyone, to the Retail Point of Sale discussion topic on our website! We’re pleased to offer this shared space for our ecosystem partners and Tessitura community members to connect with one another. You can use this space to ask questions, share tips and tricks, offer advice on best practices, and more with other organizations also interested in Retail Point of Sale.

We'll also be using this forum to keep you up to date on the latest offerings, best practices, integration hotfixes, and upcoming road map items. I look forward to seeing all the insights we can share, and welcome feedback on how to improve the connections and communications around our ecosystem partners and offerings.

Cheers,

Heather
Product Owner, Integrations

P.S. For a list of our current ecosystem partners in this space, please visit this link.