https://communitytest.tessitura.com/topical_groups/analytics-coffee/w/wiki/762/fixing-tessitura-analytic-emails-after-an-upgradeen-USTelligent Community 12 Non-Productionhttps://communitytest.tessitura.com/topical_groups/analytics-coffee/w/wiki/762/fixing-tessitura-analytic-emails-after-an-upgradeFri, 08 Nov 2019 15:47:10 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:f8c3369b-8aba-4e56-a149-f62a714cfa77Tom Brown (Past Member)https://communitytest.tessitura.com/topical_groups/analytics-coffee/w/wiki/762/fixing-tessitura-analytic-emails-after-an-upgrade#commentsCurrent Revision posted to Wiki by Tom Brown (Past Member) on 11/8/2019 3:47:10 PM<br /> <p><strong>Issue:</strong> You upgrade to a new version of Tessitura.&nbsp; (In our case V15.1.4) and users who were receiving Daily Tessitura Analytics Reports stop receiving the report.&nbsp; And you the creator of the dashboard get an error message like:</p> <p style="padding-left:60px;"><img alt=" " height="435" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-01-14/pastedimage1573153026749v1.png" width="480" /></p> <p><strong>Resolution:</strong> Each user must log in to Tessitura Analytics once after the upgrade. This seems to update the changed security setting for each user&#39;s account.&nbsp; Once this has been done thigs seem to work as expected.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: email, Tessitura Analytics, Upgrade</div> https://communitytest.tessitura.com/topical_groups/analytics-coffee/w/wiki/762/fixing-tessitura-analytic-emails-after-an-upgrade/revision/1Thu, 07 Nov 2019 19:05:35 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:f8c3369b-8aba-4e56-a149-f62a714cfa77Tom Brown (Past Member)https://communitytest.tessitura.com/topical_groups/analytics-coffee/w/wiki/762/fixing-tessitura-analytic-emails-after-an-upgrade#commentsRevision 1 posted to Wiki by Tom Brown (Past Member) on 11/7/2019 7:05:35 PM<br /> <p><strong>Issue:</strong> You upgrade to a new version of Tessitura.&nbsp; (In our case V15.1.4) and users who were receiving Daily Tessitura Analytics Reports stop receiving the report.&nbsp; And you the creator of the dashboard get an error message like:</p> <p style="padding-left:60px;"><img height="435" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-01-14/pastedimage1573153026749v1.png" width="480" alt=" " /></p> <p><strong>Resolution:</strong> Each user must log in to Tessitura Analytics once after the upgrade. This seems to update the changed security setting for each user&#39;s account.&nbsp; Once this has been done thigs seem to work as expected.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: email, Tessitura Analytics, Upgrade</div>