Developers/Agile Software Development - Recent Threads

RE: TLCC Washington, D.C - Developer Track - Call for Presenters

Kendall Bingham — Wed, 27 Mar 2024 20:57:50 GMT

I've also posted this in the database managers community

If anyone uses SCC (git or another SCC product) and would be interested co-presenting at TLCC I'd be interested in possibly teaming up. I've been using SCC for tessitura database for about 2 1/2 years. It's been very useful in tracking and staging testing environment and feature requests. It's been particularly useful for testing migration in v16, and has made my life easier.

Using built-in scc or a visual studio SSDT project with hosted environments doesn't seem doable. So I've been doing it manually, which hasn't been a big impediment as long as I remain consistent in where I pull DDL from.

TLCC Washington, D.C - Developer Track - Call for Presenters

Julie Rosenthal — Mon, 18 Mar 2024 20:42:48 GMT

Hello, Developers!

The call for presenters for TLCC Washington, D.C. is now officially open!

We invite everyone to submit presentation proposals, no matter your experience with Tessitura. Presenters will receive a 25% discount on the conference registration fee, and support will be available to help you in preparing your presentation.

TLCC Washington, D.C. will once again feature a Developer Track. When submitting a presentation proposal for the Developer Track, please select either IT and Software Development or Digital and Web as the primary interest area.

Session proposals are due by Wednesday, April 10th. Learn more and submit your ideas.

V3 TNEW Customizations

Jesse Dillman — Fri, 06 Oct 2023 16:34:46 GMT

We are getting our Test database ready to go for our V16 upgrade. Part of that process means converting all our LWP_VALIDATE_CART validation logic over into their own stored procedures. I've got all the stored procedures built and setup for TNEW to access them but when I try to test it out, the customizations are not activating the pre-cart messaging.

I found the applicable @sessionkey for the order and ran that parameter through my procedure directly in the database. And the HTML meant to be returned for that order is displaying in the results for the procedure. But its not sending me to that message when attempting to trigger that message on our test TNEW site.

Has anyone else successfully converted over to stored procedure customizations and might have an idea of what I'm missing? The documentation stated that the procedures will need a null able @siteroot parameter, so that was there. I commented it out and tried it again but it still did not work. I've setup the rows in TR_LOCAL_PROCEDURE, LTR_TNEW_VALIDATE_CART and enabled the procedures in the TNEW Site admin page. I enabled execute permissions to all ImpUsers. V3 customizations are turned on for our Test site. The item type I am currently testing is for Single Ticket added.

RE: V3 TNEW Customizations

Heath Wilder — Thu, 22 Feb 2024 02:19:40 GMT

Hey Jessie. Sorry for the delay. Off the back of this we had a long running crisis, so I let it slip. Will send some examples in a DM

RE: Removing Change Log Comments from Impresario SQL Objects

Gawain Lavers — Wed, 31 Jan 2024 16:24:14 GMT

I'll miss them, to be honest, but I think it is probably a good idea.

Removing Change Log Comments from Impresario SQL Objects

Julie Rosenthal — Wed, 31 Jan 2024 16:19:07 GMT

Tessitura will be discontinuing the maintenance of change log comments in SQL objects, and existing change log comments will be removed incrementally over the next year or so. Please note, that Description, Parameter, and Example comments will still be created and updated, and we do not intend to remove comments from custom/local objects.

This change aims to prevent inaccuracies and inconsistencies. The majority of SQL changes do not include change log comments and existing comments are often incomplete, incorrect or outdated, leading to confusion.

Local Stored Procedure for Custom Form Data

Debra Lemak — Mon, 11 Dec 2023 18:44:11 GMT

Is anyone writing custom form data to Attributes? If so, would you be willing to share your sproc? I'd also love to take a look at any other sprocs that people are using to work with form data. I'm just diving into this to see what solutions we have vs getting that large block of text stored to a CSI. Thanks!

RE: Local Stored Procedure for Custom Form Data

Debra Lemak — Tue, 19 Dec 2023 18:39:35 GMT

Thanks to Thanos at the National Theatre and some trial and error, I was able to get the base piece that I needed to start to pick apart the CSI notes into usable data. For now we're not going to use a stored procedure to interrupt the custom form writing to a CSI, we're just going to pick apart the data written into the CSI and report on it.

Here is an example:

SELECT activity_no, customer_no, perf_no,  notes,
    SUBSTRING(
        notes,
        (PATINDEX('%Event_Selection:%', notes) +16), 
        (CHARINDEX(CHAR(13), SUBSTRING(notes, (PATINDEX('%Event_Selection:%', notes) + 16), LEN(notes))) - 1)
		) AS Event_Selection, 
	SUBSTRING(
        notes,
        (PATINDEX('%Order Number:%', notes) +13), 
        (CHARINDEX(CHAR(13), SUBSTRING(notes, (PATINDEX('%Order Number:%', notes) + 13), LEN(notes))) - 1)
		) AS order_no
FROM T_CUST_ACTIVITY
WHERE notes LIKE '%Event_Selection%'

The substring function will pull out the portion of text that follows your field name and ends at the next carriage return, so it should pull in the full answer provided by your constituent. In the example, our field name is Event_Selection, the +16 moves along the 16 characters in Event_Selection: and then starts pulling the text that follows that.

Happy to brainstorm with other folks if you're working on something similar!

RE: Local Stored Procedure for Custom Form Data

Debra Lemak — Tue, 12 Dec 2023 16:39:57 GMT

communitytest.tessitura.com/.../Stored-Procedures_5F00_Presentation_5F00_12-October-2023.pdf
Nevermind. Now that you've reminded me, I was able to find a copy of it.

RE: Local Stored Procedure for Custom Form Data

Debra Lemak — Tue, 12 Dec 2023 14:13:27 GMT

I must've missed that webinar, and all I can find now is a recorded series from 2016. I'm going to refresh myself on that series since I haven't watched it in awhile. Would love if you could share the presentation doc you have though - dlemak@wexarts.org

RE: Local Stored Procedure for Custom Form Data

Katie J. Toomey — Mon, 11 Dec 2023 20:10:23 GMT

Following! Debra, did you go to the webinar a few weeks ago on creating a stored procedure? I was having technical difficulties that day and had to just give up on getting in, but I do have the presentation saved and would be happy to share it with you.

In the meantime I would love to know what you find out from other orgs.

RE: Custom HTML template- add Sales Order Notes

Steve Wadey — Mon, 13 Nov 2023 09:24:29 GMT

You can use this:

@Model.OrderProductView.OrderNotes

I recommend using (if possible!) the HTML Template Tester found here: https://drive.google.com/drive/folders/1hJcQ1Ul_YHLLz6n-00uZRrTvFTevVGiX

Not only will it render the HTML Templates, but will also provide you with all of the elements returned to the Model that you're using (Order, Constituent, Ticket etc)

Custom HTML template- add Sales Order Notes

Shelley Espinoza — Fri, 10 Nov 2023 17:45:37 GMT

Does anyone have code on how to add the sales order note in an order confirmation html template? This would be the same idea as displaying it on the physical ticket designs. Our group sales mgr would like to personalize the e-confirmation by having the order notes line display. I didn't see this particular element in the html template recipe book but figured someone may have done this already. Thanks in advance!

iWave API Subscription

Austin Kopsa — Tue, 26 Sep 2023 20:52:13 GMT

Hello!

I'm curious to hear about folks who have worked with iWave's API to integrate additional data points into Tessitura. We have the standard integration Custom Page right now but there are additional data points within Screenings we are starting to really use more frequently. Would love to hear more about how folks have been using this.

Thanks!

Best,

Austin

RE: iWave API Subscription

Gill Tasker (she/her) — Fri, 13 Oct 2023 12:41:08 GMT

Hi Austin thanks for your post - it could be useful to cross-post to the Developers community? Hopefully you'll receive some responses there.

- Gill Tasker, Community Manager

RE: V3 TNEW Customizations

Jesse Dillman — Tue, 10 Oct 2023 14:58:15 GMT

Heath, since I last posted I was able to get the base pre-cart customizations to trigger, however some of our features trigger forms for user data collection that are handled by another stored procedure that is called through a form post with a submit button. This is where I am still having trouble. I know you mentioned you are pretty busy so I don't want to take up too much of your time. If you are willing to send me some of your captures, I can see if I can sort through it. Thanks!

RE: V3 TNEW Customizations

Heath Wilder — Tue, 10 Oct 2023 05:59:26 GMT

Hey Jesse, sorry have been ludicrously busy - sounds like you worked it out - if you are having trouble catching parameters from TNEW with a stored procedure I can jump on a call with you or give you a buunch of form data catupres I've previously done.

RE: V3 TNEW Customizations

Jesse Dillman — Mon, 09 Oct 2023 18:58:50 GMT

In case anyone was following this post or stumbles upon it. I did figure out what I was doing wrong. The stored procedure customization method requires a variety of additional parameters: @query, @form, @payload, @meta. I was under the impression these were optional since I only referenced the @sessionkey parameter in the procedure itself. But after adding those parameters in as nullable parameters, the customizations started working.

RE: v16 in the Ticketing World, what changes?

Gawain Lavers — Tue, 01 Aug 2023 16:42:52 GMT

An apropos idea from Chris Jensen (https://community.tessituranetwork.com/ideas/i/ideas/include-middle-name-mname-field-on-default-constituent-search-screen) inspired me to add my own idea about the search results display:

https://community.tessituranetwork.com/ideas/i/ideas/allow-user-defined-columns-on-the-constituent-search-screen

v16 in the Ticketing World, what changes?

Chelsea Marti — Tue, 01 Aug 2023 16:00:59 GMT

So we are hosted and are in the process of setting up a v16 kickoff (oh joy).

Everyone on our Ongoing Services team keeps saying "Oh ticketing won't change that much." But from the couple of things already mentioned on the Idea board and other places in the forums, it looks like it's changing a lot, and not for the better!

I've looked into the documentation for the new release as far as bug fixes and what not (which doesn't tell me a whole lot). Is there anything out there that will give me a step-by-step of exactly what is changing in the Ticket Orders area from v15 to v16, just so I know what to prepare my staff for. Basically what I'm looking for is a side-by-side of everything available to us currently in v15 vs how that will look in v16.

Thanks.

RE: v16 in the Ticketing World, what changes?

Chelsea Marti — Tue, 01 Aug 2023 16:11:58 GMT

Yeah, all of these things are literally critical for us as a museum. I'm literally thinking about a Chopin Series concert day where it's mostly our members that come and we can't use their member cards to scan them into the performance. So our VSAs have to Constituent search each one and sell them into the performance. Our VSAs already take forever selling in-person as it is, v16 is going to make it so much worse!

RE: v16 in the Ticketing World, what changes?

Gawain Lavers — Tue, 01 Aug 2023 16:04:54 GMT

We are in a similar position, working towards our Test v16 upgrade. We've been trying to review the defect list which brings up some things, but others have only come up in testing, like the fact that the constituent search from the order pane is a very limited search option, vs. the full search available before. Another thing that will be a big nuisance for us is that there is no-longer a popup window on constituents, so a lot of the ways the box office (and others) would quickly find which Jennifer Lee they really wanted are no longer available at a glance.

RE: Any Dexibit users?

Mary Manson — Mon, 31 Jul 2023 11:50:44 GMT

Hi,

We are in onboarding process with them right now. I would also love to chat with other Tessitura/Dexibit users.

Any Dexibit users?

Alison Lambert — Mon, 31 Jul 2023 03:15:42 GMT

Hi all,

Is anyone using Dexibit with API calls from Tessitura? Would love to track down and chat with any Tessitura organisations who are using it!

Many thanks in advance,
Alison

Opportunities for Developers at TLCC Orlando

Chris Szalaj — Fri, 07 Jul 2023 19:42:29 GMT

Hi Developer Community!

I wanted to share all the opportunities for developers at TLCC Orlando that we’ve created based on community feedback. After discussions with many of you, the team has worked to put together a meaningful experience.

We have a mix of sessions from the community and Tessitura staff. You’ll see that we have focused on several aspects of custom development with Tessitura, from working with the API, to custom SSRS reports and HTML templates. These sessions are great if you are new to custom development with Tessitura, such as building a custom website or integration, web-based custom screens, SSRS custom reports, or other bespoke web-based customizations.

Developer content ranges from intro level to more advanced. There will be opportunities to explore new functionality in v16.

We are bringing back the developer lounge as a central place for all of you to connect. You’ll be able to plug in to a projector and explore code together. In addition, we will have dedicated developer office hours where Tessitura staff will be on hand to answer your questions.

Bring your code and your projects. And if you haven’t signed up for TLCC yet, the regular registration rate is available through the end of day July 11. You can register here. If you are registered, the conference app will open the week of July 24. You’ll be able to filter sessions by IT & Software Developers to start building your schedule, and you can search for other developers to meet in-person.

Conference sessions for developers include:

Adding custom data to HTML templates
Develop custom business-facing screens and apps
Developer roundtable
Developing accessible apps and web pages
Developing and deploying a custom SSRS report
Developing TNEW customizations
Optimize your transactional emails
How organizations and Tessitura are preparing for today’s security threats
I love you, but I've chosen hybrid: Building a hybrid site with v16 TN Express Web (TNEW)
Implementing Tessitura Merchant Services with custom websites
Increasing member engagement through an online world passport program
Innovation office hours for developers
It’s not always bots: Practical ways to reduce fraud and unauthorized resales
Optimize your transactional emails
Overview of Tessitura’s developer landscape
Pivot your IT team and Tessitura architecture to secure cloud hosting
Tessitura API adventure tour

Thanks and we hope to see many of you at TLCC this year in Orlando!

Chris Szalaj

VP Software Engineering

Tessitura Network