https://communitytest.tessitura.com/network_member_job_forum/en-USTelligent Community 12 Non-Productionhttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35690/test-job-board-postingFri, 10 May 2024 21:41:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:bcc8f8c7-722b-4b53-b9f0-8e91f308e2beMeredith Woolard (she/her)Check out and apply for this really great job!https://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35669/tessitura-database-administrator---american-repertory-theaterMon, 15 Apr 2024 15:43:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:00ca492e-cbc3-4cf2-8924-5024546e3365Emma PutnamThe American Repertory Theater is hiring for a Tessitura Database Administrator. Candidates in Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California are welcome to apply for this Hybrid role (in-office expectations may vary and may be flexible based on a number of factors including season schedule, candidate availability, and required company meetings). If you apply, please email me at Emma_Putnam@harvard.edu to let me know that you have applied so that I can flag your application for our team. Please also feel free to reach out to me directly with any questions about the role. To view the listing and apply please click here: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25240&siteid=5341&PageType=JobDetails&jobid=2006945 04-Apr-2024 Tessitura Database Administrator American Repertory Theater 65522BR Position Description The American Repertory Theater (A.R.T.) at Harvard University is a leading force in the American theater, producing groundbreaking work that is driven by risk-taking and passionate inquiry. Reporting to the Director of Marketing and Communications, the Tessitura Database Administrator is responsible for monitoring, maintaining, and administering the A.R.T.’s robust customer relationship management (CRM) database. The position’s primary responsibility is to administer and manage the A.R.T.’s use of Tessitura—the premier arts and cultural enterprise application designed to fully integrate all aspects of an arts organization into one database, including: ticketing, fundraising, memberships, marketing, reporting, customer relationship management, and web functionality. This person independently executes work and facilitates the collaborative effort of these cross-functional teams across the organization. The role will be responsible for supporting, developing, implementing routine and custom functions for the databases that comprise Tessitura and other applications in the A.R.T.’s environment, while ensuring data integrity. The ideal candidate will have a working knowledge of Tessitura and its dynamic uses by a busy arts organization, understanding not only the inner workings of Tessitura and its applications, but also how it relates to the end user, both internal and public facing. Primary responsibilities: Serve as the primary source of information and advanced troubleshooter regarding Tessitura and other database schemas, structures, and objects; this position serves as the primary liaison with the Tessitura Network staff and is a member of the A.R.T.’s Tessitura Power User group. Manage user needs analysis, evaluation of new functionality, customization, testing, implementation, and support; ensure that upgrades and new services deliver the value users expect Provide technical expertise and direction in developing and supporting system level programs while optimizing the databases configuration and performance. Create documentation for specific systems and processes and troubleshoot advanced problems and recommend appropriate action Build performances and other sellable items into the database; create houses for various venues and configurations, purchase add-ons including donations and supplemental products Assist the Marketing and Development departments to maintain the functionality of digital products, such as website, email, and mobile app components, that interact with Tessitura. Independently analyze, identify, develop and communicate technical solutions to existing and new issues, including but not limited to those with reports, analytics, and design. Devise and/or modify procedures to solve complex technical problems Work with A.R.T. leadership, marketing and fundraising departments to provide strategic input and create new ways to analyze data, communicate with the public, solicit donations, and sell tickets. Collaborate with key stakeholders to translate management needs into systems requirements; scope and identify solutions that meet defined business/service objectives. Contribute to the establishment of key performance indicators and service quality measures Manage specialized data output requests using SQL queries/procedures, Tessitura Analytics dashboards, and customized SSRS reports where necessary Independently develop own project schedules and meet all project deadlines; provide regular updates and progress reports, and work with all A.R.T. departments to fulfill requests and complete assigned projects. Work at a high level within a cross-departmental team and consider the business implications of technology applications to the current and future business environment. Maintain updated test environment for the database to provide non-production environment for training and programming implementation purposes Basic Qualifications Minimum of two years’ post-secondary education or relevant work experience Additional Qualifications and Skills A successful candidate will have: Previous working experience with other database/inventory management systems is helpful for reference. A minimum of three years' experience working with and advanced knowledge of Tessitura products is preferred Computer programming and development experience, working knowledge of and fluency is SQL is a plus. Commitment to leading and advocating for Anti-Racism, Equity, Diversity and Inclusion principles in their practice Advanced communication, technical and project management skills Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor. Excellent interpersonal skills; able to collaborate with and motivate a wide range of people across the department and organization, responding favorably and quickly to constructive feedback and input Demonstrated leadership and independent problem-solving skills; able to set clear direction Strong organizational skills with ability to prioritize multiple tasks in a creative, fast-paced, service-oriented environment Analytic mind with ability to interpret data to help inform business development decisions Impeccable attention to detail Excellent documentation skills Interest in the theater and experience working in the non-profit arts is a plus Certificates and Licenses Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred Working Conditions Work is performed in an office setting Additional Information The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines. Work Format Details This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Benefits We invite you to visit Harvard's Total Rewards website ( https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include: Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools. Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston. Job Function Information Technology Department Office Location USA - MA - Cambridge Job Code I0856P IT Business Analysis PrfsslI Work Format Hybrid (partially on-site, partially remote) Sub-Unit ------------ Salary Grade 056 Department Marketing and Communications Union 00 - Non Union, Exempt or Temporary Time Status Full-time Pre-Employment Screening Identity Schedule Full time. Monday through Friday 35 hours per week. Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. LinkedIn Recruiter Tag (for internal use only) #LI-CS1Database Administratorfull time employmentopen positionDBASQLhttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35662/box-office-and-group-sales-manager---nashville-balletFri, 12 Apr 2024 23:01:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:bf943d94-8ca8-48f6-bd7c-fcaa4e844ccdPeter DonnellyNashville Ballet is seeking a capable individual with excellent customer service and computer skills to sell tickets using Tessitura, answer phone calls and emails, research sales leads, and complete other tasks relevant to the management of the Box Office. This is an entry level position, although Tessitura experience is welcome and starting salary is based on relevant experience. Full description to be provided upon inquiry. We welcome applicants of diverse backgrounds apply and are committed to providing equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reports To : Director of Sales and Marketing Area of Responsibility : Customer Service and Sales Wage Classification : Full-time exempt Compensation : $40,000 to $48,000Ticketingopen positionsfull time employmentmanagerjob postingNonprofithttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35660/database-support-specialist-the-granada-theatre---santa-barbara-caFri, 12 Apr 2024 19:46:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:066ffa20-2813-4862-b206-a119348db54bAshley Dawson The Database Support Specialist provides expertise in the technical and functional configuration of Tessitura software to support multiple departments within the Santa Barbara Center for the Performing Arts Consortium. The duties of this position include database record maintenance, reporting and list management, ticketing, fundraising and membership configuration and support for the SBCPA and its Consortium sub-licensees, as well as general help desk support as needed. Reports to : Director of Marketing and Database Services Salary: $25-$30/Hour (52k-62k) Primary Duties Include: Act as first line of support on help requests (help tickets, emails, calls) while escalating any advanced requests to the manager. Perform data cleanup and maintenance tasks as directed by the manager. Review newly created constituent accounts for conformance to Consortium Data Management Standards. Provide training sessions to new and existing users on Tessitura topics and new features. Develop and maintain documentation of all processes and procedures relating to Tessitura and consortium standards. Skills/Knowledge/Abilities: Must have a demonstrated understanding of, and dedication to, the delivery of outstanding customer service, both external and internal. Must be able to utilize ticketing/CRM software. Must have strong attention to detail, demonstrated through meticulous work habits and thoroughness in completing tasks. Must possess strong analytical and problem-solving skills, with the ability to identify and mitigate risks to project success. Must possess excellent time management skills, with the ability to prioritize and meet deadlines effectively. Must be self-sufficient and capable of working independently, taking initiative to solve problems, and complete tasks with minimal supervision. Must be friendly and able to communicate in a personable and mutually respectful fashion as well as effectively build productive relationships with all internal and external constituencies. Must have a highly developed and demonstrable sense of discretion with respect to confidential and private information appropriate to a non-profit organization. Must present a professional attitude and appearance at all times, whether interacting with patrons or staff. Education/ Experience: College degree preferred (Bachelor’s or equivalent) or equivalent work/life experience Prior experience using a CRM database (e.g.: Tessitura, Raiser’s Edge, Salesforce, eTapestry) Familiarity with non-profits, particularly in the performing arts industry. Computer skills including Microsoft Excel, Word, and Outlook. Enthusiasm for technology and a basic understanding of how databases work. Experience with project management, including planning, organizing, and overseeing projects from inception to completion Benefits: Retirement Plan Medical Benefits (begins on first full-month of employment) PTO Plan – 15 days accrued during your first year Dental and Vision Plans https://granadasb.org/careers About Us The Santa Barbara Center for the Performing Arts (SBCPA) at the Granada Theatre is dedicated to providing best-in-class production, sales and administrative support to arts organizations from throughout the Santa Barbara region, as well as featuring some of the world’s greatest artists on our stage. SBCPA is making it possible for many of Santa Barbara’s finest performing arts organizations to present their programs with the highest level of contemporary production support and audience comfort. Our most visible area of operation is the historic Granada Theatre. To apply, download and complete our employment application. Submit application with resume, cover letter and references to resumes@granadasb.org . No phone calls, please. The Santa Barbara Center for the Performing Arts/The Granada Theatre is an equal opportunity employer and values diversity in all areas of its operation.job postingTessiturahttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35659/museum-sales-and-retail-operations-manager---crocker-art-museum-sacramento-caFri, 12 Apr 2024 19:03:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:610098ee-23b2-448d-8237-9304de5c88eaLaura RasmussenThe Crocker Art Museum is dedicated to promoting an awareness of and enthusiasm for human experience through art. We measure our success by our ability to enrich the intellectual and cultural life of the communities we serve. This position helps fulfill this by maximizing retail profitability, while providing a positive visitor experience for all. This position will manage the day-to-day functions of the Facility Rentals program, provide retail guidance to the Museum Store and Visitor Services Managers, and serve as the primary contact and staff liaison with the contract food service provider. The full position description can be found by going to: https://www.crockerart.org/careershttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35654/crm-platform-manager---national-arts-centreFri, 12 Apr 2024 13:58:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:4b53d801-03ca-491f-9092-782386a4953bShannon UrieAs we move into our 2nd year of Tessitura implementation, we are seeking someone to help with the overall oversight of Tessitura and its related platforms. Please see link below. Closing date is April 28th. We are open to hybrid/remote arrangements. Please note the salary is in Canadian $. PLATFORM MANAGER | National Arts Centre (njoyn.com)https://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35650/annual-fund-manager-at-des-moines-performing-artsThu, 11 Apr 2024 19:29:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:5c459ba2-a9ec-4f31-84a2-605cbd359123Christopher CuhelDes Moines Performing Arts seeks an Annual Fund Manager to be responsible for the day-to-day management of corporate, government and foundation giving, as well as strategy for low-level individual giving renewals and acquisitions. At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. More information and how to apply can be found here: recruiting2.ultipro.com/.../OpportunityDetailhttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35630/associate-director-of-prospect-research-boston-symphony-orchestraTue, 09 Apr 2024 15:04:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0893b464-01e1-4872-9b2b-9a5fc5f0de1dJaimie LaneCome join the Boston Symphony Orchestra! The Associate Director of Prospect Research will lead the areas of prospect research, prospect identification, and prospect analysis, and plays a key role in defining strategy. Read more and apply here: https://bso.wd1.myworkdayjobs.com/BSO/job/Boston/Associate-Director-of-Prospect-Research-_JR303https://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35623/tessitura-administrator-arizona-science-center-phoenix-az-60-000--80-000Mon, 08 Apr 2024 20:53:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:74a72d6c-e631-4b38-a5f5-2d12749ec403Derrick FengerSUMMARY The Arizona Science Center (ASC) has recently launched a three-year Strategic Plan designed to Enrich all Communities and Audiences through Science. There are three pillars to this plan: Heighten position as an organization of choice. Raise Arizona Science Center profile and presence throughout the state. Enhance the relevance and impact of programming and exhibits. Further to heightening ASC’s position as the organization of choice is our priority to make “Informed Impactful Decisions.” The Tessitura system is an important tool in the execution of this priority. The Arizona Science Center is currently on the hosted version of Tessitura 15.1.2. The system is widely used throughout the organization for admissions, program revenue, and contributed revenue supported by Monday.com as a scheduler. ASC currently employs TNEW for its online sales, but we will be phasing out TNEW with the introduction of a new website. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Fulfills day-to-day user help requests while escalating advanced issues to the Senior Analytics Officer. Supports departments with reports, lists, extractions, output sets, and more. Cleans and maintains the database including system tables and constituent records to ensure smooth operation and reliable reporting year-round. Manage seasonal administrative tasks including performance setup and maintenance, source/promo codes, GL accounts, seating capacities, and price types per Tessitura’s recommended best practices. Maintains TNEW buildouts as well as buildouts associated with the new website in coordination with the Web Developer and Marketing team to support transactional integrations between the website and Tessitura API. Familiar with and can support users across with the organization with diverse use cases (educators, ticket sellers, donor relations, etc.). Can use list manager or other methodology to audit the database and ensure reconciliation between Tessitura and the general ledger, Financial Edge NXT. Assist other departments with issues or new project rollouts that require Tessitura action. Document standard operating procedures and custom configurations to preserve institutional knowledge related to Tessitura. Provide ongoing support and training to staff as it relates to Tessitura tasks and operations. Remain current on all updates and advancements in Tessitura capabilities and functionalities and inform others. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and abilities. Demonstrated understanding of, and dedication to, the delivery of outstanding customer service, both external and internal. Friendly and able to communicate professionally and respectfully. Must have a highly developed and demonstrable sense of discretion concerning confidential and private information appropriate to a non-profit organization. Must maintain a professional attitude and appearance. EDUCATION and EXPERIENCE Bachelor’s degree preferred or equivalent experience. 2-3+ years of direct experience with Tessitura System is a must, as well as a well-rounded knowledge of the Tessitura System and its various use applications and maintenance requirements. Experience with SQL is a plus but not required. Experience with cleaning and analyzing data with Microsoft Excel is a plus but not required. BENEFITS include, but are not limited to: 21 paid days off annually including holidays, birthdays, and vacation days 15 days of accrued sick time Medical, Dental, and Vision insurance Life and Long Term Disability insurance Employee Assistance Program 401(k) retirement plan Family membership to Arizona Science Center and 600+ Association of Science and Technology Centers (ASTC) Admission Exchange Program - Year-round complimentary admission for the employee and one guest to visit the Phoenix Zoo, Desert Botanical Garden, Phoenix Art Museum, Heard Museum, Arizona Museum of Natural History, etc.tessitura administratorfull time employmentjob postinghttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35622/stage-coordinator-the-granada-theatre-santa-barbara-caMon, 08 Apr 2024 20:46:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:008d9b8d-bf22-46ac-af96-e2c4817b24dfAshley Dawson Title: Stage Coordinator The Stage Coordinator position is an IATSE local 442 represented position and is covered by a CBA between local 442 and the employer SBCPA/The Granada.The Stage Coordinator is responsible for ensuring that the technical aspects of performances run smoothly, error free, and on schedule. They are the first called crewmember for production calls and directs/coordinates the efforts of House Crew. The Stage Coordinator is supervised by the Granada’s Director of Stage Production and Operations. Reports to : Director of Stage Production and Operations Subject to the direction of the Employer, the Stage Coordinator’s duties shall include, but are not limited to: Authority over all show related issues. Being the point of contact for the stage users with regard to technical inquiries. Unless otherwise directed by the Employer, responsible for: • The safety of cast and crew members while in the Granada Theatre. • The safe and proper operation of Granada theatrical equipment. • Providing access to the Granada Theatre as required by the stage user. • Securing the building at the end of the work call. Skills/Knowledge/Abilities: Ability to work untraditional hours, and long days. – nights, weekends and occasional holidays. Strong leadership skills, and an ability to have crews work together harmoniously. Ability to multitask and remain calm under pressure. Must possess superior interpersonal and organizational skills. Ability to make clear, concise decisions; sometimes with limited information. Demonstrate strong communication skills both written and verbal. Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) Ability to train as necessary to operate iSolved, for timecards, Momentus for Production information, and VectorWorks for simple drafting. Pay: Per CBA $39.04/hr. ($40.21/hr. as of 7/1/2023) The link to the full job posting can be found HERE . To apply, download and complete our employment application. Submit application with resume, cover letter and references to resumes@granadasb.org . No phone calls, please. About Us The Santa Barbara Center for the Performing Arts (SBCPA) at the Granada Theatre is dedicated to providing best-in-class production, sales and administrative support to arts organizations from throughout the Santa Barbara region, as well as featuring some of the world’s greatest artists on our stage. SBCPA is making it possible for many of Santa Barbara’s finest performing arts organizations to present their programs with the highest level of contemporary production support and audience comfort. Our most visible area of operation is the historic Granada Theatre. The Santa Barbara Center for the Performing Arts/The Granada Theatre is an equal opportunity employer and values diversity in all areas of its operation.job postingopen positionhttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35614/data-architect-the-metropolitan-museum-of-art-new-york-nyMon, 08 Apr 2024 11:52:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:e74bf709-3988-4ef5-b3b2-dce307a41b5fAndrew VitaloLink to complete posting Title: Data Architect Summary : The Met is hiring a Data Architect to work on data infrastructure for current and future initiatives for Institutional Advancement, supporting Development, Membership, External Affairs, and Special Events teams with the design, deployment, and management of data infrastructure and pipelines based on business needs and in collaboration with many stakeholders within the Museum. Compensation Range : $150,000 - $170,000 / Annually with a benefit package including medical, dental, and vision insurance, a 403(b) retirement plan, considerable PTO, and more. Office Policy / Location Requirement : The team is 3-day remote, 2-day onsite. Employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day. Please contact andrew.vitalo@metmuseum.org with the subject line containing the words "Data Architect" for more information.https://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35610/development-assistant-at-australian-national-academy-of-music-anamMon, 08 Apr 2024 03:48:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:4ed629c5-9a27-489d-8a5e-24ddd9e3fb72Evan LawsonWe are looking for a skilled administrator with demonstrated and high-level experience using Tessitura – preferably in fundraising, preferably in the arts – ideally someone who ultimately wants to work in fundraising and takes pride in excellent donor-focused events, engagement and communication. anam.com.au/.../positions-vacantDevelopmentdevelopment jobPhilanthropyhttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35606/houston-symphony---development-gift-officerFri, 05 Apr 2024 19:25:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:13fc0b02-1c61-42ec-85a5-56fa3a894967Joel JamesThe Houston Symphony is currently seeking qualified individuals for the position of Development Gift Officer . For more information and to apply, please click here . The Houston Symphony is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other protected class.DevelopmentHoustonFull TimeTexasTXSymphonyGift OfficerAdvancementhttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35603/director-of-donor-engagement---special-events-position-opening-at-sarasota-orchestraFri, 05 Apr 2024 16:17:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:d93a8b44-eee8-4ddc-9068-e58ae6604f66Cynthia KellySarasota Orchestra is recruiting now for a Director of Donor Engagement - Special Events , to add to our Donor Engagement team! This is a fantastic career opportunity with Sarasota Orchestra, located on the beautiful West coast of Florida. Do you love fundraising and events management / planning, and have at least 3+ years of experience in this?! As part of the Donor Engagement Team, the Director of Donor Engagement -Special Events plays a vital role in advancing the goals of the Donor Engagement Team. This Director leads event strategy planning to support the overall mission of the organization; directs and manages fundraising events, along with donor cultivation and stewardship activities to ensure development fundraising goals are met; interacts with donors and board members and participates in fundraising events to develop relationships with constituencies; and works with the Donor Engagement Team to establish objectives and achieve goals in a culture that cares deeply about stewardship and working as part of a team of development professionals. The full position description can also be found by going to: https://www.sarasotaorchestra.org/about/the-orchestra/careers-and-auditions . If you are interested in this opportunity with Sarasota Orchestra, please e-mail HR@sarasotaorchestra.org, or call Human Resources at 941-487-2704 for more information. When applying, please include a cover letter and resume. Thank you!https://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35602/assistant-orchestra-personnel-manager-position-opening-at-sarasota-orchestraFri, 05 Apr 2024 16:09:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:a4955f7b-e477-445d-b6a6-ff16c7a32329Cynthia KellySarasota Orchestra is recruiting now for an Assistant Orchestra Personnel Manager to add to our Personnel team! This is a great career opportunity with Sarasota Orchestra, located on the beautiful West coast of Florida. The Assistant Orchestra Personnel Manager assists with day-to-day activities between Musicians, the Music Director, Guest Conductors and management. As a key administrator of the collective bargaining agreement between Sarasota Orchestra Musicians (AFM Local 427-721) and the Sarasota Orchestra, the Assistant Orchestra Personnel Manager is responsible for proper execution of the agreement. The Assistant Orchestra Personnel Manager shall nurture a respectful and positive working relationship with all employees, supporting an inclusive and respectful culture. The full position description can also be found by going to: https://www.sarasotaorchestra.org/about/the-orchestra/careers-and-auditions . If you are interested in this opportunity with Sarasota Orchestra, please e-mail HR@sarasotaorchestra.org , or call Human Resources at 941-487-2704 for more information. When applying, please include a cover letter and resume. Thank you!https://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35601/senior-director-of-donor-engagement---major-gifts-position-opening-at-sarasota-orchestraFri, 05 Apr 2024 16:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:9f5f0b6a-5715-48a2-a18b-e0b9cf77529cCynthia KellySarasota Orchestra is recruiting now for a Senior Director of Donor Engagement - Major Gifts , to add to our Donor Engagement team! This is a fantastic career opportunity with Sarasota Orchestra, located on the beautiful West coast of Florida. Known for its unique, team-oriented fundraising culture, Sarasota Orchestra seeks to engage a Senior Director of Donor Engagement – Major Gifts to join an established and successful team of fundraising professionals. This position will focus on cultivation of major gifts, while helping to implement and execute successful Giving campaigns. This position will maintain a keen awareness of Sarasota Orchestra’s overall development program which includes annual giving, foundation and corporate giving and revenue generated from special events. This position will also support the fundraising effort for a new Sarasota Music Center facility. Work and collaborate with fellow Donor Engagement Team members to establish objectives and set goals in a culture that cares deeply about stewardship and working as part of a team of development professionals. The full position description can also be found by going to: https://www.sarasotaorchestra.org/about/the-orchestra/careers-and-auditions . If you are interested in this opportunity with Sarasota Orchestra, please e-mail HR@sarasotaorchestra.org, or call Human Resources at 941-487-2704 for more information. When applying, please include a cover letter and a resume. Thank you!https://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35586/ticketing-services-supervisor-the-granada-theatre-santa-barbara-caWed, 03 Apr 2024 22:05:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:5b795430-afe2-4356-9ab2-2bf77262957aAshley Dawson Title: Ticketing Services Supervisor | Full-Time This position provides excellent customer service to patrons & guests of The Granada Theatre while working in the box office. Ticketing Services Supervisor will answer questions about upcoming events, sell tickets, distribute pre-purchased tickets; assist with the fulfillment of resident company ticket requests; complete daily administrative duties to keep the box office running smoothly. This position requires an irregular work schedule that will include evenings, weekends and holidays. Reports to : Ticketing Services Assistant Manager & Ticketing Services Manager Primary Duties Include: Assist the Ticketing Services Assistant Manager in the day to day box office duties Assist the Ticketing Services Assistant Manager in managing performance will calls Sell tickets at the box office window, by phone, or online, assisting patrons with ticket replacement, exchanges, refunds or other general patron questions. Provide excellent customer service for The Granada Theatre season ticket holders and patrons. Help maintain ticketing database in an accurate and reliable manner. Process season ticket renewals and new accounts. Contact patrons via telephone or email in the event of a change in show time or cancellation. General office tasks including: printing ticket orders; verifying order accuracy; customer database record maintenance; and proofreading of marketing materials. Skills/Knowledge/Abilities: Must be able to maintain superb customer service skills while working under pressure and within deadlines. Must be able to utilize ticketing/CRM software Must be able to work a flexible schedule including evenings or weekends and occasional holidays as required Proficient bilingual (Spanish) is highly preferred Must present a professional attitude and appearance at all times, whether interacting with patrons or staff. Education/ Experience: Associate’s or Bachelor’s degree a plus Prior hands-on-experience with Tessitura preferred or comparable computerized ticketing software Previous experience in customer service-oriented position preferred Previous non-profit arts related experience preferred Computer skills including proficiency in Excel, Word, and Outlook Job Type: Full-time Salary: $20.00 - $25.00 per hour Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Day shift Evening shift Holidays Work Location: In person To apply, download and complete our employment application. Submit application with resume, cover letter and references to resumes@granadasb.org . No phone calls, please. About Us The Santa Barbara Center for the Performing Arts (SBCPA) at the Granada Theatre is dedicated to providing best-in-class production, sales and administrative support to arts organizations from throughout the Santa Barbara region, as well as featuring some of the world’s greatest artists on our stage. SBCPA is making it possible for many of Santa Barbara’s finest performing arts organizations to present their programs with the highest level of contemporary production support and audience comfort. Our most visible area of operation is the historic Granada Theatre. The Santa Barbara Center for the Performing Arts/The Granada Theatre is an equal opportunity employer and values diversity in all areas of its operation.Ticketingjob postingjob openinghttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35561/hiring-patron-services-assistant-at-grant-park-music-festivalTue, 02 Apr 2024 21:03:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:370a419f-23af-49e4-b7bc-aaf2196c1c4aJames FreundThe Grant Park Music Festival (the Festival) in Chicago, Illinois seeks a full-time Patron Services Assistant for the 2024 Festival season ( April – August 2024 ). The Patron Services Assistant is an integral part of the Festival’s team, dedicated to delivering excellent customer service to our community of loyal and enthusiastic music lovers. We seek an energetic, detail-oriented, problem solver who is eager to connect with people from all walks of life. If you are interested in gaining valuable experience in arts administration and making a big impact by helping the Festival grow relationships with our audiences, we’d love to hear from you. KEY DUTIES AND EXPECTATIONS Expertly staff the Patron Service Center (box office) for each Festival concert and help to create a welcoming atmosphere in a fast-paced environment. Process patron orders, exchanges, and other requests quickly and accurately – in person, over the phone, and via email. Help draft weekly email communications to patrons about upcoming concerts and events. Maintain database hygiene standards when updating patron records. Perform routine clerical duties in an organized fashion: prepare mailings, answer the telephone, and draft correspondence. Assist with developing initiatives that build meaningful relationships between the Festival and its audiences. COMPENSATION/SCHEDULE $17.00 - $20.00/hour, commensurate with experience.  This position is full-time (40 hours/week) and non-exempt; some overtime hours can be expected.  During the ten-week Festival season (June 12, 2024 – August 17, 2024), nights (generally Wednesdays, Fridays, and Saturdays) and weekend afternoons (Saturdays) are required; two days off are scheduled each week. Position Start Date: ASAP April 2024, specific date to be determined by mutual agreement. Find more information and instructions for applying here .box officeTicketingSeasonalartsTessituraFull Timebox office associatesalesMusic FestivalNonprofitChicagohttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35538/hiring-manager-of-cultivation-and-stewardship-mccarter-theatre-center-princeton-njFri, 29 Mar 2024 17:56:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c4a6e73c-2a11-47af-b0bb-bdac2b781584Austin BrechtDEPARTMENT: Development CLASSIFICATION: Full-time; Annual; Exempt REPORTS TO: Director of Development SALARY RANGE: $65,000 - 75,000 BENEFITS INCLUDE : Medical, vision, and dental insurance, flexible spending accounts, paid vacation, sick and personal time, life insurance, long-term disability insurance, and a 403 (b) retirement plan with employer match, access to free parking within less than 1-mile radius, as well as other perks. LOCATION & SCHEDULE : This is an in-person position reporting to our administrative offices located at 91 University Place in Princeton, NJ. Regular business hours are Monday thru Friday, 9am – 5pm. Some weekend and evening hours will be required as scheduled in advance. START DATE: This position will be filled as early as possible. Position Summary McCarter Theatre Center is seeking a dynamic and strategic individual to fill the role of Manager of Cultivation and Stewardship . In this position, you will participate in the development and implementation of innovative strategies for cultivating, soliciting, and stewarding donors, with a strong focus on acquiring new members and donors, retaining current supporters, and advancing their level of giving. With a keen eye for portfolio management, you'll assist in the Development team's efforts while nurturing individual donors up to the Patron Level ($3,000). Additionally, you'll spearhead our Artist's Circle membership campaigns, driving towards our ambitious $5 million contributed revenue goal. If you are passionate about building relationships, fostering philanthropic support, and making a meaningful impact in the arts community, we invite you to apply for this opportunity. Essential Functions & Duties Manage/solicit gifts up to $2,999 and maintain an active donor portfolio of approximately 50-75 individuals, with the goal of elevating these prospects to leadership giving levels. Cultivate, solicit, and close gifts to achieve the overall budgetary goal in this giving category. Participate in the creation and execution of new donor acquisition strategies within the theater and presented series. Analyze and track fundraising progress, to measure campaign effectiveness, and identify opportunities for optimization and growth. Build individual and community relationships to expand the current base of support. Manage budgets for donor cultivation and stewardship events, ensuring resources are allocated effectively to maximize donor engagement and return on investment. Oversee the preparation and execution of written materials including solicitation and stewardship materials. Coordinate with colleagues in marketing, communications, and programming to ensure consistent messaging and integrated fundraising initiatives that highlight McCarter's impact and achievements. Coordinate the implementation of solicitation plans for all portfolios in the Tessitura database. Utilize the Tessitura database to maintain accurate and up-to-date records of donor interactions, including contact reports, gift histories, and communication preferences. Assist director of development with supporting Board Committees, including but not limited to, the full Board of Trustees and Development Committee. Actively participate in the planning and execution of the annual Gala. Serve as primary point of contact for guests at the annual Gala and other donor cultivation events or dinners, managing the guest experience from initial reservation through cultivation opportunities at the event. Attend all Development training sessions required by the Director of Development, as well as institutionally required professional development opportunities. Ensure compliance with all relevant laws, regulations, and ethical standards governing philanthropic fundraising and gift acceptance, including adherence to the Association of Fundraising Professionals (AFP) Code of Ethics. Stay informed about current trends and best practices for broad based annual fund campaigns through professional development activities, networking opportunities, and ongoing education. Adhere to safe working practices while embodying McCarter safety and code of conduct policies. Participate in the work to make McCarter an anti-racist theater. Actively seek ways to improve our work practices to make the Development department more equitable and inclusive, while upholding and exhibiting our stated values of “justice and joy, beauty and belonging.” Qualifications A Bachelor’s degree, or equivalent experience, and preferably 3-5 years of experience as a fundraiser. Major gift or capital campaign experience a plus. A proven track record of building an effective giving program and cultivating/stewarding donor prospects. Ability to work effectively with senior management, department heads, trustees, and donors. Familiarity of and passion for the performing arts. Ability to interact well with major gift donors and prospects. Excellent writing, speaking and interpersonal skills. Excellent time management and organizational skills. Ability to work independently and take initiative. Strong ability to work collaboratively in cross-functional teams. CRM database experience, preferably with Tessitura or other fundraising software. Flexibility to work several nights and weekends as assigned. Ability to work in an on-site/off-site hybrid environment. A critical consciousness and interest in the values and practices that can help build and sustain an equitable, diverse, and i nclusive workplace. Ability to collaborate with diverse needs, personalities, and work styles with optimism and a solution-discovery mindset. Final candidates will need to successfully complete a background screening. Work Environment Led by our core values, McCarter fosters and expects a culture of care and respect for the wellbeing of our staff. In-person work will primarily be completed in a shared office space in our administrative office located at 91 University Pl, Princeton, NJ. This position entails extended periods of sitting, manual dexterity for operating office equipment, and the ability to read and interpret documents, while occasionally requiring lifting and carrying objects up to 25 pounds, engaging in repetitive tasks, standing, walking, bending, and reaching within the office environment. Candidates should be comfortable with these physical demands and able to maintain productivity and focus throughout the workday. Employees may be asked to use a personal cell phone in order to access authenticator apps and related software necessary for work credentials/multi-factor authentication (MFA). Applicants should be comfortable using their personal devices for these purposes as part of their job responsibilities, as workarounds cannot be guaranteed in order to access certain platforms. Organizational Summary McCarter Theatre Center, centered between New York City and Philadelphia on the campus of Princeton University, is a creative and intellectual hub that inspires conversations, connections, and collaborations in our communities. We lead with justice and joy, and we seek beauty in belonging. McCarter is an independent, non-profit performing arts center that creates and curates engaging performances, education programs, and community partnerships. As a performing arts center, in addition to presenting artists both nationally and internationally, McCarter also produces its own theatrical events. Theater Series shows are produced in house and unlike our presented events, run for several weeks. McCarter is an equal opportunity employer committed to hiring, supporting, and promoting a diverse workforce and inclusive culture. McCarter is committed to fostering a diverse, anti-racist company and have begun that work in earnest; this work goes beyond our staff and production teams and includes engaging, educating, and cultivating a broad range of audiences, making the arts accessible to all people, and presenting a variety of entertaining and thought-provoking programming across disciplines. As such, McCarter seeks team members who: contribute to a diversity of backgrounds and experiences to support an expansive artistic vision; are committed to engaging in ongoing anti-racism and anti-oppression work collectively and individually; value collaboration, flexibility, and an openness to continuous personal and professional growth. We encourage all candidates to apply, even if they do not currently meet all qualifications. We know there are great candidates who may not have all of the qualifications listed above but possess intuitive knowledge or other fully transferable skills. If that is you, don’t hesitate to apply and tell us about yourself. McCarter is committed to on-the-job training and mentorship. If you are interested in supporting McCarter’s vision, we would love to hear from you. Interested candidates should submit a cover letter and resume to jobs@mccarter.org with your name and “Manager of Cultivation and Stewardship” in the subject line. Please also mention where you heard about the position. We look forward to learning more about you! McCarter Theatre Center is committed to providing access and reasonable accommodation in the application and hiring process for individuals with disabilities if needed and requested. To request disability accommodation, please contact (609) 258-6500 and connect with Human Resources.Developmentdonor relationsTessiturafundraisingPhilanthropyhttps://communitytest.tessitura.com/network_member_job_forum/f/tessitura_network_member_job_board-0/35537/assistant-business-manager---signature-theatre-arlington-vaFri, 29 Mar 2024 17:31:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:be591c9d-b286-40fb-a7f8-62f1b7856356Kate VishniakovaLink to job posting: https://www.sigtheatre.org/about/work/jobs-internships/#business Organization: Signature Theatre (Arlington, VA) Job title: Assistant Business Manager Department: Finance & Administration Salary: $50,000 - $55,000 Summary of Position: The Assistant Business Manager will be a highly detail-oriented individual to manage accounting transactions, administer payroll and other HR activities, oversee office management & assist the Director of Finance & Administration with reporting, reconciliation & management of a $13 million operating budget. This position is based at Signature Theatre’s administrative offices in Arlington, VA, with possibility for a hybrid in person/remote schedule. How to Apply: Email cover letter and résumé to jobs@sigtheatre.org . Please include the phrase, “Assistant Business Manager” in your subject line. No mail or phone submissions, please.