https://communitytest.tessitura.com/local_tessitura_user_groups/tctug/Twin Cities Tessitura Community: Minneapolis and St. Paul, Minnesota.en-USTelligent Community 12 Non-Productionhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/c/e/1530Tue, 19 Mar 2024 17:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c466d8a8-0a0d-4b44-9ee1-2f044a2b3dd1Cassandra SwanHello TCTU Colleagues! Join us at our next member meetup. We want to give you time to discuss your questions and hot topics so this virtual meeting will be a Lunch Hour Lean Coffee discussion. Feel free to eat lunch while we chat and start thinking about the burning questions that you want to ask your colleagues. We’ll post the meeting link and lean coffee discussion board link as we get closer to the meeting date. Please RSVP so we can plan accordingly. We hope to see you there! Cassandra and JennyTwin Cities Tessitura CommunityMeetingSaint PaulTCTUMinneapolisTwin CitiesTCTUGUser MeetingTessitura User GroupTwin Cities TUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/35256/do-you-use-power-bi/91503Fri, 01 Mar 2024 16:04:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:ccb69fcc-73c4-41ee-98d4-ba51f8f8a0abChelsea ParkerI've started using it! Still need to figure out licensing and sharing dashboards, but I've built a few there so far.https://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/35256/do-you-use-power-bi/91501Fri, 01 Mar 2024 15:21:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c8536cd6-4313-452c-b78c-349c782475dcChris JensenWe don't use it, yet. but are very interested and will begin use in depth this year.https://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/35256/do-you-use-power-biThu, 29 Feb 2024 23:08:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:79794987-fe38-4ab4-8380-f667fda9594dKate GordonHi all! I wanted to ask if any of your orgs have used Power BI for visualizing data, either from Tessitura or other types of information? And if so, did you work with a partner, and which one? Thanks in advance!https://communitytest.tessitura.com/local_tessitura_user_groups/tctug/c/e/1503Mon, 29 Jan 2024 23:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:ac357f6a-e2a6-41c4-9cbc-00f81b84a892Cassandra SwanJanuary is the perfect time to warm up with a happy hour. Socialize and catch up with your colleagues at this informal gathering at The Market at Malcolm Yards. Show up anytime between 5-6:30pm to say hello. We hope you'll join us. Cassandra and JennyTwin Cities Tessitura CommunitySaint PaulTCTUMinneapolisTwin CitiesTCTUGTwin Cities TUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/34828/tctu-happy-hour---vote-for-the-date/90584Fri, 12 Jan 2024 20:35:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:95da9aa0-2f09-4511-ba35-d82ad6568ea7Cassandra SwanOK. The masses have spoken! It looks like everyone can make January 29. I will add an event to the calendar. Thank you for voting!https://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/34828/tctu-happy-hour---vote-for-the-dateFri, 05 Jan 2024 15:13:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:cb7a240f-39a9-42c0-98f6-96218674696fCassandra SwanHello and Happy New Year! We thought January was the perfect time to warm up with a happy hour gathering. Join us at The Market at Malcolm Yards to catch up with your colleagues. We're choosing between two dates, vote in the doodle poll for when you are available to attend. Voting closes at noon on Friday Jan 12. We hope you'll join us. Cassandra and Jenny doodle.com/.../avmg1BVeTwin Cities Tessitura CommunitySaint PaulTCTUMinneapolisTwin CitiesTCTUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/34558/tnew-gift-certificate-email-issueTue, 21 Nov 2023 17:33:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:cc5c8d76-0236-4b3e-90be-6a7c73e9ad4cJennifer O'Neill-EnglundHey All, I posted this in the IT/Admin forum yesterday but I thought I should post it here too just in case you guys have encountered this before. _____ I'm hoping someone here can help me figure out why a Gift Certificate email I have keeps sending, every minute, until midnight. Thankfully this is in our Test environment. Here's the full story: We have a special Black Friday offer coming up when people buy a Gift Certificate online. As such I updated some of the text in our General Order Confirmation template in the section for Gift Certificate confirmations, and I updated the text in LTR_TNEW_EMAIL_SETTINGS. We also have a template for the Gift Certificate that gets sent to the recipient. The Gift Certificate email is the one that won't stop sending even though I haven't touched anything in that template. Again, this Gift Certificate email sends every minute after I make the purchase online, and they don't stop until midnight. ES suggested I check my Email Queue, the Email Trigger, making another template, or check the existing template. I don't know where to start with the first three of those suggestions and I've come up a little short in my search of documentation and forums. The best I could do for "check the existing template" was to just take out what I added but it made no difference. We haven't heard of any issues with this function in Live so it could just be something funky in our Test environment, but I don't want to leave it to chance. The offer is supposed to go Live Friday, and with it being a holiday week (i.e. lots of people out of office) so I thought I should try posting here in case someone out there knows what's going on, or where documentation for this stuff is, or how to walk me through in layperson terms. Jenny O'Neill-Englundhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/c/e/1440Tue, 07 Nov 2023 17:30:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:79c26b84-90bf-4008-814b-77780e0920e8Cassandra SwanThis meeting is all about YOU ! This is an opportunity for you to showcase something your organization has accomplished or streamlined or discovered or fill in the blank with Tessitura. We're looking for 5-7 minutes from each organization to share their successes. Decide by 10/31 what your content is and who will be presenting at the meeting then notify Cassandra or Jenny. That will help us plan the timing during the meeting. We'll have time at the end for general discussion and q&a. As usual, please RSVP if you plan on attending. Thank you! Zoom Link: https://mnorch-org.zoom.us/j/86241053495?pwd=28vnXRFFZDPTjJ4bxy04PhakAE05PR.1Twin Cities Tessitura CommunitySaint PaulTCTUMinneapolisTwin CitiesTCTUGUser MeetingTessitura User GroupTwin Cities TUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/34312/november-meeting-for-bite-sized-topicsThu, 26 Oct 2023 14:30:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:5ebff581-a10e-4027-9095-ac9f0abd2880Jennifer O'Neill-EnglundHello All! Just dropping in here to remind people about our meeting coming up on November 7th. The theme was "bite-sized Tessitura wins" where each organization would take 5 minutes to showcase something they have created or implemented or wrangled in Tessitura of which they are very proud. So far we have no one who has accepted this challenge and spoken up. We are about a week an a half away from the meeting so I thought I should probably see if there is still interest in holding this meeting. I feel safe in assuming that this is a fairly busy time of year for most of us, so maybe it's been hard to find some time to pull something together. Cassandra just posted RSVP for the meeting yesterday but we need some folks to volunteer to tell us about their handiest, most flashy, best timesaving, (you get the picture) Tessitura success. We're looking for at least 5 people to represent their organization for this meeting, just reach out to Cassandra or myself. If we don't reach that number by October 31st we may put this meeting on hold until the new year. We have had 4 get togethers of one kind or another this year already and maybe that'll hold us over until the new year. Reach out and let us know, yea or nay? Also we're always open to new topics and ideas and we always welcome help if you 'd like to dip your toe into meeting planning! Take care All! JennyTwin Cities Tessitura CommunityMeetingTwin CitiesTCTUGTwin Cities TUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/34157/november-meeting-of-info-bitesMon, 09 Oct 2023 21:27:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:dafd60e9-63df-4ffa-834a-3b95e259699aJennifer O'Neill-EnglundGreetings, All, As Cassandra and I mentioned last meeting, we would love to have our next meeting be all about YOU ! This is an opportunity for you to showcase something your organization has accomplished or streamlined or discovered or fill in the blank with Tessitura. We're looking for 5-7 minutes from each organization to share their successes. Once you've decided what that will be drop Cassandra or myself an email letting us know. That will help us figure out the timing during the meeting. You might be asking, "when will the next meeting be, anyway?". I'm glad you asked! This will be virtual gathering on Tuesday, November 7th from 11:30-1:00pm So get together with your coworkers, put on your thinking caps, and let us know what you're most proud of! JennyTwin Cities Tessitura CommunityMeetingSaint PaulMinneapolisTwin CitiesTCTUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/m/tctug-mediagallery/57790Tue, 12 Sep 2023 18:10:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:1cc4ea2a-9393-4482-881e-673d97c69482Jennifer O'Neill-EnglundLean Coffee Summary from the TCTUG lunch meetup on 9/12/23.https://communitytest.tessitura.com/local_tessitura_user_groups/tctug/c/e/1361Tue, 12 Sep 2023 17:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:5b78bc99-0df5-49f9-b96a-36fcee5223e2Cassandra SwanHello! I realized this morning that I hadn't sent the invitation for our September meetup. Apologies for the oversight. The winner from our doodle poll is Tuesday 9/12 at noon. We'll meet on zoom informally over lunch (please feel free to eat lunch during the meeting!). Those of us that went to TLCC can share any learnings that we came away with. We can use any remaining time for general questions, updates and conversation. Please share this information with others in your organizations so we can stay connected. We hope you can join us! Cassandra and Jenny Join Zoom Meeting https://mnorch-org.zoom.us/j/89154527838?pwd=cDl6N0FPeC9idG9JeUpaUGhNUEZqdz09 Meeting ID: 891 5452 7838 Passcode: 438792 ---Twin Cities Tessitura CommunitySaint PaulTCTUMinneapolisTwin CitiesTCTUGUser MeetingTwin Cities TUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/33882/reminder-september-meetup-is-tomorrow/88135Tue, 12 Sep 2023 16:51:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:03602059-eb43-49e1-92c6-adae2bf9971bSara WabrowetzHello all! I'm so sorry to say I've been pulled away from this meeting with a time sensitive project that I have to work on. Sending my regrets that I cannot attend. I did go to TLCC in Orlando and had a great time! One of my biggest take aways was that many Development teams are struggling to consistently use Plans for relationship management, and I was really proud to report that the team I work on at the Guthrie does in fact regularly use Plans - though there's still plenty of room for improvement. I tried to learn as much as I could about Analytics, as that's a tool we've never used and are trying to get it into our workflow. I'm trying to overall improve my skills in reporting and data management, so I went to as many of those sessions as I could. I had a great time connecting with Development staff from other orgs, and all of our conversations came back to the same thing - we're all struggling with the same things right now, so at least we're in good company.https://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/33882/reminder-september-meetup-is-tomorrowMon, 11 Sep 2023 14:48:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c0411dfe-9f96-45d0-9acb-2cea28e471c7Jennifer O'Neill-EnglundGood morning, This is a quick reminder that our September meetup is happening tomorrow from noon to 1 o'clock. This meetup is going to focus on what folks came away from the TLCC meeting with. Did you learn something new? Did you find that next big project? Do you have a new "wish list" item? To help us make this a fun and interesting meetup we'd love to hear about your favorite things from the meeting. Also, time permitting, we'll talk about the possibility of pulling together for a watch party sometime in the future for sessions people weren't able to see. We're looking forward to seeing you tomorrow! Have a great Monday! Jenny P.S. Not registered? No problem! Here's the link. See you there!https://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/33642/september-meetup-doodle-pollThu, 10 Aug 2023 21:41:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c5458e3e-5edf-48ee-8ded-b191d5f3d07fCassandra SwanHi Everyone! It was great to run into some of you in person at TLCC in Orlando. I hope we all got some great ideas and some inspiration. We'd like to do a TLCC debrief meeting so those of us who went can share our learnings, tips and tricks with the rest of the group. Any time we have left can be used for Ask Anything. We'd like to have an informal zoom chat over the breakfast or lunch time the week of September 11. Please vote on what times you'd be available to attend using this Doodle Poll link: https://doodle.com/meeting/participate/id/eVQjwk9d Deadline for voting is Monday August 21. Please encourage others in your organization to vote and attend as well. Thanks!Twin Cities Tessitura CommunitySaint PaulTCTUMinneapolisTwin CitiesTCTUGTwin Cities TUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/c/e/1312Tue, 25 Jul 2023 22:30:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:815c2186-0e31-46b2-9213-3c8096bb0be5Cassandra SwanHello TCTU Colleagues! Join us at our next member meetup. We'll gather in person at Orchestra Hall to socialize, talk shop and make merry from 5:30-6:45pm. We'd love to celebrate your accomplishments this season. Following our gathering, TCTU members are invited to attend the 7pm Minnesota Orchestra concert (90 min; no intermission). https://www.minnesotaorchestra.org/tickets/calendar/summer-at-orchestra-hall/music-and-healing/ Refreshments and concert tickets will be included; please RSVP in advance so we can plan accordingly. We hope to see you there! Cassandra and JennyTwin Cities Tessitura CommunityMeetingSaint PaulTCTUMinneapolisTwin CitiesTCTUGUser MeetingTessitura User GroupTwin Cities TUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/33446/don-t-forget-register-for-the-upcoming-in-person-meetupFri, 14 Jul 2023 20:29:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:a70c4711-2b92-4666-a695-d2300c4bc09bJennifer O'Neill-EnglundHello All, Summer is a busy time, but I wanted to remind folks to register for our up coming in-person meeting on the 25th. It'll be a great opportunity to slow down, see friends, meet new people, have some snacks n' drinks, and take in a concert. We'd love to see you, and first drink is on us! Let us know you're coming so we can have enough goodies and tickets. Did I mention there'd be swag ? There'll be a swag drawing! Tessitura Network is pitching in, as are the Minnesota Orchestra and the Science Museum of Minnesota. Do you want to get your organization's name out there? Do you want to sweeten the swag drawing pot? Bring your own merch or offering to share. Register today and we'll see you soon! Jenny and CassandraTwin Cities Tessitura CommunityMeetingSaint PaulTCTUMinneapolisTwin CitiesTCTUGUser MeetingTessitura User GroupTwin Cities TUGhttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/33339/invoicing-and-payment-tracking-through-tessitura/86676Fri, 07 Jul 2023 14:15:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:3d3d5c4b-69a0-49bf-a566-d348b4775373Cassandra SwanHi Marty! This is a great question. We have been wrestling with this also. We use prospect2 as our email platform and are building some automations right now to trigger some group sales communications like bus parking info and payment reminders. We're just getting it off the ground this summer. I don't know if you have an email tool that allows for automations, but I'd be happy to connect you with our Group Sales Manager and the Asst. Director of Ticketing for more info if you'd like. Cassandrahttps://communitytest.tessitura.com/local_tessitura_user_groups/tctug/f/tctug-forum/33339/invoicing-and-payment-tracking-through-tessituraFri, 30 Jun 2023 19:31:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:4a324cf4-4b0f-460e-b67f-a19c7117f4f7Marty WesselsHello everyone, My name is Marty Wessels, and I am the Director of Audience Services at Stages Theatre Company in Hopkins. A very large portion of our business is school groups for weekday matinees, and with that we process a lot of group orders and send out a lot of ticketing invoices. Currently our invoicing process is almost completely manual, and I would love to hear how some other organizations utilize Tessitura to more effectively streamline this process. I have been in this potion just over a year now, and revamping this process has been on my wishlist for a while now! If anyone has any big tips or ticks, I would love to hear them! I would be happy to take a work field trip to your organization, and meet in person if that worked for you. Otherwise I would be more than happy to connect over the phone. Thank you all! I am looking forward to hearing from you. Best, Marty Wessels