https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/Tessitura Community for members in Davis, Modesto, and Sacramento, California.en-USTelligent Community 12 Non-Productionhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/32139/version-16/84233Thu, 23 Feb 2023 18:46:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:824de08b-ed1f-4a52-9b8e-8b4a02970badSarah HerreraHi Gina - Thanks for the update! Our leadership is excited to get Apple Wallet implemented, so we're looking to upgrade at the end of summer. Currently starting the process of preparing for the switch.https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/32139/version-16/84211Wed, 22 Feb 2023 23:17:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:44a9244c-60af-47b9-9fcd-de93cf9a9e04Gina HarrowerHi Sarah, initially we were targeting v16 in test next month and live in May, but with changes in our upcoming season we will be postponing, very likely for a year from now with that same timeline. So I've already done work on migration tables and lots of research, but am happy we'll have more time before the switch!https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/32139/version-16Tue, 07 Feb 2023 01:06:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:667bd19e-2abe-487d-8998-6abceb8baa55Sarah HerreraHi everyone - I hope you are all well. I am curious what everyone's plans are for moving to version 16. Have you started planning or making the switch?https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/c/e/660Fri, 09 Apr 2021 21:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:311edbc5-c8bd-4fa5-8802-5592aaecca27Meredith Woolard (she/her)Join us for our monthly Sacramento Valley Tessitura Community meeting! We'll be holding Lean Coffee Discussions and all are welcome to bring a topic or question they'd like to discuss with peers. Date: Friday, April 9 Time: 2:00pm PDT Lean Coffee Board: https://www.leancoffeetable.com/TaskBoard/View/7e6070c2-b6bc-41d0-b73b-a3001ec142ce?guest=true Zoom Link : https://ucdavis.zoom.us/j/95499224583?pwd=Qi9ZZlBXa1E4Vkd3RE1LNFdxYjR3QT09 Please RSVP in advance and feel free to share this invite with any of your team members who might be interested in attending. The Sacramento Valley Tessitura Community is inclusive to Tessitura users and non-users from member organizations. We hope to see you there!Lean Coffee DiscussionsSacramento Valley Tessitura Communityhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/c/e/659Fri, 12 Mar 2021 22:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:056d1f43-d3c2-41d7-9e25-d8e3afc3a77cMeredith Woolard (she/her)Join us for our monthly Sacramento Valley Tessitura Community meeting! We'll be holding Lean Coffee Discussions and all are welcome to bring a topic or question they'd like to discuss with peers. Date: Friday, March 12 Time: 2:00pm PST Lean Coffee Board: https://www.leancoffeetable.com/TaskBoard/View/83f89cd0-5631-4b49-90c9-7cbf042e3630?guest=true Zoom Link : https://ucdavis.zoom.us/j/94680103596?pwd=SWVVSWFGOEZMVkFSYnJXY1AzcURrQT09 Please RSVP in advance and feel free to share this invite with any of your team members who might be interested in attending. The Sacramento Valley Tessitura Community is inclusive to Tessitura users and non-users from member organizations. We hope to see you there!Lean Coffee DiscussionsSacramento Valley Tessitura Communityhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/c/e/629Fri, 12 Feb 2021 22:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:9b7aacb8-4548-4212-a183-54980a8a2cffMeredith Woolard (she/her)Join us for our February Sacramento Valley Tessitura Community meeting! We'll be joined by guest speaker Chris Szalaj, Tessitura Network's Product Owner of Business Facing Products. When: Friday, February 12 at 2-3pm PT Where : https://ucdavis.zoom.us/j/99393100701?pwd=U3hsdmg0ZlIwWjlYRTFqN0hFUWlDdz09 Meeting ID: 993 9310 0701 Passcode: 639869 Topic : Tessitura v16 Update & Demo by guest speaker Chris Szalaj, Tessitura Network We hope to see you there!v16Sacramento Valley Tessitura Communityhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/c/e/628Fri, 15 Jan 2021 22:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:7c58811d-13b0-4891-8ae4-00682c96a9a1Meredith Woolard (she/her)Join us for our first Sacramento Valley Tessitura Community meeting of the year! When: Friday, January 15th at 2-3pm PT Where : https://ucdavis.zoom.us/j/96236754588?pwd=RWtoemtmbnJ4VGp2YkZmZmJBRno4UT09 Meeting ID: 962 3675 4588 Passcode: 890450 Topic : 2021 Goals We hope to see you there!Sacramento Valley Tessitura Community2021 Goalshttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/c/e/594Fri, 11 Dec 2020 22:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c55244ca-4166-48e9-b5d4-33fb937487b5Meredith Woolard (she/her)Hello Sacramento Valley Tessitura Community, I hope you are able to join in for our December Sacramento Valley Tessitura Community Meetup, focusing this month on Diversity, Equity and Inclusion (as well as some fun winter/holiday discussion!) December 11, 2020 – 2:00pm to 3:00pm The Plan : The meeting will be taking place through Zoom and we will be utilizing Lean Coffee for our agenda; you can find those link below. Please feel free to log in to Lean Coffee early and check out the site – or suggest topics or questions beforehand. During the meeting we will be voting on topics we would like to discuss. Have both the Zoom meeting and the Lean Coffee Board open during the meeting. We will be able to see each other and all of the topics/votes. Want to learn more about Lean Coffee before the meeting? Here is an overview of the concept . If you have questions or concerns, please reach out. Join Zoom Meeting https://ucdavis.zoom.us/j/97510236605?pwd=MnJMUklYY3VPdmc5L2c2d3U0cXhFdz09 December 11, 2020 – 2:00pm to 3:00pm – Lean Coffee Board https://www.leancoffeetable.com/TaskBoard/View/805c9123-2ccc-4a20-bd5c-840c161481ce?guest=true As always, the Sacramento Valley Tessitura Community Group is inclusive to Tessitura users and non-users from member organizations. Please feel free to invite others from your organization who may not have attended the last meetup. I hope to see you all there! Best, Nicolette NICOLETTE LATINI CALLING CAMPAIGN AND SUBSCRIPTION SALES COORDINATOR ONE SHIELDS AVE, DAVIS, CA 95616 | 530.752.9740 | Box Office: 866.754.ARTS MondaviArts.orgLean Coffee DiscussionsSacramento Valley Tessitura Communityhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/c/e/593Fri, 13 Nov 2020 22:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:12e0b03a-ea1c-434e-81cc-ca298fa74d2dMeredith Woolard (she/her)Join us today for our Sacramento Valley Tessitura Community meeting! The Plan : The meeting will be taking place through Zoom, and you can find the Zoom link, ID and password below. We will be using the same Zoom link for both meeting dates. Our Lean Coffee boards can be found in the links below. Please feel free to log in early and check out the site – or suggest topics or questions beforehand. During the meeting we will be voting on topics we would like to discuss. Have both the Zoom meeting and the Lean Coffee Board open during our meeting. We will be able to see each other and all of the topics/votes. Want to learn more about Lean Coffee before the meeting? Here is an overview of the concept . If you have questions or concerns, please reach out. Join Zoom Meeting https://ucdavis.zoom.us/j/93424248328?pwd=N3o1eVN5UVVjckdlL0o4ckhzQlBJUT09 Meeting ID: 934 2424 8328 Passcode: 790320 November 13, 2020 – 2:00pm to 3:00pm – Lean Coffee Board https://www.leancoffeetable.com/TaskBoard/View/40b6e517-dd0c-418c-8261-9c3a7f41f680?guest=true December 11, 2020 – 2:00pm to 3:00pm – Lean Coffee Board https://www.leancoffeetable.com/TaskBoard/View/805c9123-2ccc-4a20-bd5c-840c161481ce?guest=true As always, the Sacramento Valley Tessitura Community Group is inclusive to Tessitura users and non-users from member organizations. Please feel free to invite others from your organization who may not have attended the last meetup. We hope to see you all there!Sacramento Valley Tessitura Communityhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/c/e/544Fri, 02 Oct 2020 21:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0855afe4-eaa7-464d-b2bd-33367ae5d763Meredith Woolard (she/her)Sacramento Valley Tessitura User Group Happy (Half) Hour on October 2nd at 2:00pm PT! This has been an unconventional season for all of our organizations and it has been a while since we have had a chance to gather together. You're invited to a virtual midseason Happy (Half) Hour to share insights and experiences over these last 6 months since COVID entered the scene. While our check-in is only planned as a half hour touchpoint, we have allotted an hour in case anyone would like to stay on longer. As always, the Sacramento Valley Tessitura Users Group is inclusive to Tessitura users and non-users from member organizations. Please feel free to invite others from your organization who may not have attended last season’s user group meetup. Join Zoom Meeting https://ucdavis.zoom.us/j/93424248328?pwd=N3o1eVN5UVVjckdlL0o4ckhzQlBJUT09 Meeting ID: 934 2424 8328 Passcode: 790320 Hope to see you next week!Sacramento Valley Tessitura User Grouphttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/25898/continuing-our-virtual-open-space-discussions-on-anti-racism-and-the-arts-cultural-sectorThu, 16 Jul 2020 17:51:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:18d313ce-735d-4927-938c-bfb0d8ffa20aMeredith Woolard (she/her)(This is being posted in multiple Tessitura User Groups - please pardon the duplication.) The world is listening and responding to social injustice across America and the Black Lives Matter movement. Last month we gathered via Virtual Open Space Discussions to discuss how we, as arts and culture professionals, can support the change that needs to happen in our organizations and in the field. Please join us as we continue these conversations in another round of Virtual Open Space Discussions. Bring your questions and engage in meaningful discussions with your peers around our theme “Anti-Racism and the Arts and Cultural Sector: A Moment for Response and Ideas, Continued.” This event is open to anyone in the community. Feel free to spread the word and invite your colleagues to join us. This event takes place on Monday, July 20 at 3-5:30pm EDT . Please register in advance .https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/25788/virtual-open-space-discussions-opportunities-continue-the-conversations-with-your-peers-from-around-the-globeWed, 08 Jul 2020 01:02:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:a657ed29-4fba-4d81-ae27-17acdfa718d6Meredith Woolard (she/her)(This is being posted in multiple Tessitura User Groups - please pardon the duplication.) The Tessitura Community has embraced the Open Space Discussions format at our global and regional conferences (TLCC, TEC and ANZTRUC), at Regional Tessitura User Group Meetings and, most recently, via virtual sessions. These events have presented wonderful opportunities for people to engage in discussions about topics that are important to them - to find others with the same concerns and share solutions. The Tessitura Network is hosting two Virtual Open Space Discussion events on July 16th (July 17th AEST). You are welcome to participate in either (or both!). The first event is timed to invite participation from Europe and the Eastern part of North America. 2:00pm BST (London) (Thursday, 16 July) 9:00am EDT (New York) (Thursday, 16 July) The second event is timed to invite participation from the Western part of North America, New Zealand and Australia. 4:00pm PDT (Los Angeles) (Thursday, 16 July) 9:00am AEST (Sydney) (Friday, 17 July) I hope to see you on one or both of the calls!https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/25667/virtual-open-space-discussions-anti-racism-and-the-arts-and-cultural-sectorThu, 18 Jun 2020 00:44:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:3af35b1c-8a82-4725-b0ec-bf5f9e5b5622Meredith Woolard (she/her)(This is being posted in multiple Tessitura User Groups - please pardon the duplication.) The world is listening and responding to social injustice across America and the Black Lives Matter movement. How can we, as arts and culture professionals, support the change that needs to happen in our organizations, and in the field? Please join Reynaldi Lindner Lolong and members of the Tessitura Community for virtual Open Space Discussions around “Anti-Racism and the Arts and Cultural Sector: A Moment for Response and Ideas.” Bring your questions and engage in meaningful discussions with your peers. This event is open to anyone in the Tessitura community. This event takes place on Monday, June 22 at 1-2:30pm PDT . Please register in advance .https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/25566/virtual-open-space-discussions-opportunities-learn-and-share-knowledge-with-your-peers-from-around-the-globeFri, 12 Jun 2020 12:33:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:d47b99f9-46b7-4640-8eec-f726b0259eccFormer Member(This is being posted in multiple Tessitura User Groups - please pardon the duplication.) The Tessitura Community has embraced the Open Space Discussions format at our global and regional conferences (TLCC, TEC and ANZTRUC) and at Regional Tessitura User Group Meetings. These events have presented wonderful opportunities for people to engage in discussions about topics that are important to them - to find others with the same concerns and share solutions. The Tessitura Network is hosting two Virtual Open Space Discussion events on June 18th and 19th. You are welcome to participate in either (or both!). The first event is timed to invite participation from the Western part of North America, New Zealand and Australia. 5:00pm PDT (Los Angeles) (Thursday, 18 June) 10:00am AEST (Sydney)(Friday, 19 June) The second event is timed to invite participation from Europe and the Eastern part of North America. 2:00pm BST (London) (Friday, 19 June) 9:00am EDT (New York) (Friday 19 June) I hope to see you on one or both of the calls!OSDopen spacehttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/25250/tessitura-virtual-networking-opportunityTue, 12 May 2020 00:34:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:e3fb8fbc-05d1-485c-b4fb-c335f5392df8Former MemberHello Tessiturians, Many of us are missing in-person contact with our Tessitura colleagues from our own organizations, our Regional Tessitura User Groups and from Tessitura member organizations around the world. We miss seeing our like-minded friends and meeting new people. We all look forward when we can be in each other's company again. In the meantime... I invite you to join me for a casual Tessitura Virtual Networking Open House this coming Friday, May 15 th at noon US Eastern Time – where you can catch up with folks, relax and do a bit of Virtual Networking. Don Yhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/24491/ticket-office-manager--gallo-center-for-the-artsTue, 18 Feb 2020 22:26:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:25a6abbc-1400-497f-b2f4-81789ef2960fAl PoulusHi All, Please see the job description below: Position: Ticket Office Manager Reports to: Chief Operating Officer The Gallo Center for the Arts enriches the quality of life in California’s San Joaquin Valley by providing an inspirational civic gathering place where regional, national and international cultural activities illuminate, educate and entertain. The downtown Modesto complex houses the 1,248-seat Mary Stuart Rogers Theater and the 440-seat Foster Family Theater. Since its opening in 2007, the Gallo Center for the Arts and its resident companies have served more than 2 million patrons with a diverse array of arts, entertainment and cultural experiences. More information about the Center can be found at GalloArts.org. JOB DESCRIPTION The Ticket Office Manager is responsible for the efficient operation of the Phone Center and Ticket Windows at the Gallo Center for the Arts. He/she will participate in the hiring and training of all Ticket Office staff, and will be responsible for maintaining a superior level of customer service at all times. He/she will assist the Chief Operating Officer in terms of ensuring adherence to policies and procedures, and for creating a work environment that promotes a positive work culture. DUTIES AND RESPONSIBILITIES: The Ticket Office Manager will: Supervise, schedule and evaluate work of all part-time ticket office staff in their execution of sales transactions for subscription packages and single tickets Create and maintain the highest standards in customer service for the Phone Center and Ticket Windows Maintain a thorough understanding of the Tessitura arts enterprise software platform and its impact on other Center departments Work proactively with the Center’s group sales manager (in the marketing department) to achieve the best possible results in group sales Create ongoing motivational and incentive programs in the Phone Center and Ticket Windows by creating a team spirit and camaraderie with rewards Ensure speedy responses to patron inquiries, calls, complaints and visits Monitor phone traffic through call management tools in the phone system Determine if any additional ongoing training is needed for ticket office staff Assist in the evaluation of part-time staff with the Chief Operating Officer Ensure sound fiscal practices in accordance with the policies and procedures of the Gallo Center for the Arts and the Ticket Office Entering and maintaining all facilities, performances and prices in the Tessitura ticketing system. Consult with the Director of Marketing, as needed, to help implement ticket sales strategies that will cultivate new patrons for the Center Perform other duties and projects as assigned SKILLS, KNOWLEDGE, AND ABILITY Knowledge of a theater environment and non-profit organization is preferred Expert-level Tessitura skills and the ability to train others in its use Superior customer service skills and experience Ability to supervise and direct staff and volunteers effectively Excellent verbal and written communication skills Ability to perform well under pressure and to work independently Knowledge of Word, Excel and Outlook Sense of humor and great patience is essential QUALIFICATIONS: At least three years of experience working in a ticket office Willingness to work some weekends and evenings is required Associates degree or undergraduate degree or equivalent in level of experience Application Deadline: Open until filled Salary: Commensurate with experience Email resume and cover letter to: apoulus@galloarts.org No phone calls, please.https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/c/e/237Thu, 07 Nov 2019 23:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:78337015-3aba-4ccc-8b7e-274c3d731906Amy RoarkSave the date! Our fall meetup with be on Thursday, November 7 at the Mondavi Center. More details to come!https://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/23512/sacramento-valley-regional-tug-survey---fall-2019Wed, 25 Sep 2019 01:09:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:b076c8fd-f4df-49e6-acb2-e2505e61ac85Amy RoarkHello, All, I will be sending out a quick survey regarding our November meeting. If I had your email address, you will be receiving one. Tessitura users and non users alike are welcome to attend. If someone from your organization may be new or doesn't receive one and would like one, just let me know. We would love to include everyone! Thanks, Amyhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/23295/tlcc2019-attendees---sac-valley-tug-survey/66139Wed, 28 Aug 2019 22:44:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:49825aac-933c-45bf-baf5-bb448f4b65feAmy RoarkHi, Amber, I just resent it and double checked that your email address was correct. Let me know if you still do not receive it. You might need to Whitelist SurveyMonkey . Amyhttps://communitytest.tessitura.com/local_tessitura_user_groups/sacramento-valley-tessitura-user-group/f/discussions/23295/tlcc2019-attendees---sac-valley-tug-survey/66138Wed, 28 Aug 2019 22:22:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:ba567d0c-9e5c-4241-8018-2073073c31d0Former MemberI've looked through my inbox and can't find it! Can it be re-sent? Thanks, Amber Flores