Discussions - Recent Threads

testing org display

Todd Lantry (he/him) — Thu, 30 Apr 2026 18:13:58 GMT

This is some test to see if my org shows up correctly after posting.

RE: testing org display

Meredith Woolard (she/her) — Thu, 30 Apr 2026 18:45:09 GMT

Another reply

RE: testing org display

Meredith Woolard (she/her) — Thu, 30 Apr 2026 18:45:02 GMT

Testing my reply

RE: I am having issues registering for 5/8 - anyone else?

Todd Lantry (he/him) — Thu, 30 Apr 2026 18:13:15 GMT

test

I am having issues registering for 5/8 - anyone else?

Jessica Bonanno — Wed, 03 Apr 2024 19:36:09 GMT

RE: I am having issues registering for 5/8 - anyone else?

Howard Levine — Wed, 03 Apr 2024 21:15:59 GMT

Correct - it takes the registration, but makes it seem like it did not on first try. I hope that issue gets fixed soon!

RE: I am having issues registering for 5/8 - anyone else?

Mark DuBose — Wed, 03 Apr 2024 19:49:18 GMT

Hi Jessica, this is a known issue with the Tessitura site update. I think some of the bugs are still being worked out. I had the same issue, but when you refresh it pops right up.

RE: I am having issues registering for 5/8 - anyone else?

Jessica Bonanno — Wed, 03 Apr 2024 19:47:58 GMT

It may look like it went thru. Maybe I should call someone in IT ;-) just kidding

RE: I am having issues registering for 5/8 - anyone else?

Michael Dundon — Wed, 03 Apr 2024 19:46:45 GMT

No sure what happened here Jessica. I had no problem. A few others were able to rsvp as well.

In Person Opportunity: Tessitura & Web Functionality Collaboration with Situation (Cross-Post)

Jamie O'Brien — Wed, 03 Apr 2024 17:29:33 GMT

Good afternoon all and hello from the eastern side of the Hudson -

I'm passing along an opportunity from one of our "in network" vendors, Situation. They're hoping to facilitate some of the same type of collaborative connections we do within our local communities, so I'm glad to post it here.

Note that while the primary brain trust fun may tilt solidly into developer skills sets and API hijinks, there will certainly also be vibes of UX, UI, and 'we want our arts website to do X' for those a little more programmer-adjacent.

Questions can go to Cyrus Collier at ccollier@situationinc.com. They are hoping to have a good idea about base attendance by the end of this week, so please RSVP (or connect with Cyrus) by Friday. Please forward this invitation to your web team as well.

Tessitura Community Developer Summit on Friday, May 3rd, 2024

Reserve your spot today: https://www.eventbrite.com/e/tessitura-community-developer-summit-tickets-824198278237

The theme of the event is "Learning through Collaboration and Connection" and is presented by Situation at our NYC office. This is an all-day, in-person event for developers in the Tessitura community. Whether you are an engineer working with the Tessitura API or are a Tessitura database SQL expert, this event will level-up your Tessitura platform wrangling skills. The day will feature presentations and workshops facilitated by fellow developers, plus small group breakout sessions where developers can have in-depth discussions, get assistance with active projects and contribute to documentation and other knowledge-sharing initiatives.

REMINDER - Let Us Know Your Thoughts!

Howard Levine — Thu, 07 Dec 2023 22:13:14 GMT

Dear New Jersey Tessitura Community,

Thank you to those that have taken the survey! If you have not, this is a friendly reminder...

Please let us know what you may be interested in doing, what topics you feel would make for a good session, if you're interested in meeting in person, and if so, what area in NJ. To that end we've put together this very short survey to gather your suggestions. Please feel free to also pass this on to your colleagues as the more input we get, the better.

Here's the survey link: https://www.surveymonkey.com/r/NJTessituraGroup

Thanks,

Howard, Mark, Michael

The New Jersey Tessitura Community Seeks Your Advice and Input!

Howard Levine — Mon, 06 Nov 2023 23:14:40 GMT

Dear New Jersey Tessitura Community,

We're beginning to plan what our next meetings and get-togethers, yes...get-togethers, could look like and want/need your input!

Here's the survey link: https://www.surveymonkey.com/r/NJTessituraGroup

We look forward to hearing from you!

Howard Levine, State Theatre New Jersey
Mark DuBose, Liberty Science Center
Michael Dundon, Mayo

REMINDER: New Jersey Tessitura Community Meet Up - May 17 @ 4pm

Howard Levine — Mon, 15 May 2023 17:06:43 GMT

Happy Monday! We hope you will be able to join us at this week's

New Jersey Tessitura Community Meet Up - May 17 @ 4pm - and we have door prizes!!!

Two lucky attendees will receive either a Tessitura-branded Yeti tumbler or a $10 Starbucks gift card. You get to learn and ask questions about v16, meet your NJ peers, and perhaps even win a prize!

Where

tessituranetwork.zoom.us/.../83233606108

Hello Fellow Tessitura Colleagues!

It has been a while since we have been able to meet. And we are hoping this is a good thing because we have all been super busy getting our venues back to (OR BETTER THAN) normal.

We have scheduled an online community meeting for Wednesday, May 17^th from 4:00pm to 5:00pm. We hope as many of you can join us as possible.

The Zoom link is in the location of the event. Or Click Here to join the meeting on May 17^th.

Additional Zoom details:

Meeting ID: 832 3360 6108

Passcode: 805757

Dial by your location

+1 309 205 3325 US

+1 646 876 9923 US (New York)

+1 646 931 3860 US

Some of us may already be on V16 and others preparing. So we hope this hour will be of great help to all. Meredith has been kind enough to arrange for a member of Tessitura’s learning team, Michael Flaherty-Wilcox to join us with a 20-30 minute presentation on preparing end users for V16. We will also leave time for questions and some of your V16 input. A formal agenda will follow.

Best Regards,

Mark, Howard and Michael

Job Opportunity: Box Office Manager, Richmond, VA!

Kelly Saverino — Fri, 08 Jul 2022 16:00:04 GMT

Hello! The Modlin Center for the Arts Box Office at the University of Richmond in Richmond, VA is looking to hire a Box Office Manager. Richmond is an up and coming place with amazing opportunities and culture. If you are interested in applying for this position please refer to the UR Jobs site and follow this URL! https://richmond.csod.com/ats/careersite/JobDetails.aspx?site=1&id=2593

RE: Job Opportunity: Box Office Manager, Richmond, VA!

Michelle Tempkin — Wed, 20 Jul 2022 14:07:09 GMT

Hi Kelly - It's not about the position - but are you the Kelly that danced with Jenna, my daughter, at Turning Pointe? Small world :)! I hope you are doing well.

RE: WordFly Data Breach

Matthew Holowienka — Mon, 18 Jul 2022 21:08:15 GMT

Thank you for posting this, Howard. George Street Playhouse is a WordFly user affected by this incident and has been following these discussions in NY and New England, and we'd be open to any NJ-centric discussions that should happen with other orgs affected in our state (or surrounding tri-state orgs with whom we all likely share constituents).

WordFly Data Breach

Howard Levine — Mon, 18 Jul 2022 20:25:40 GMT

Dear NJ Community Members,

I know some of you have been dealing with the Wordfly email data breach and possible fall-out. There are good discussions happening on our friends NY Community Group page that I wanted to be sure you are all aware of, including developing a coordinated Tri-State audience message to those patrons that may have been impacted by the data breach. No decisions on that have been made, but I wanted to point you to these discussions if you are not already aware of them:

https://community.tessituranetwork.com/local_tessitura_user_groups/greaternyc/f/greaternyc-forum/30647/if-we-need-to-do-a-data-breach-notification/80769#80769

Thanks and hang in there!

Howard

Job Opportunity: Box Office Manager, Richmond, VA!

Kelly Saverino — Thu, 16 Jun 2022 19:33:13 GMT

Tessitura Payments - Who's on it?

Jessica Bonanno — Tue, 03 May 2022 14:28:07 GMT

Hi All!

Great to "see" everyone last week. Someone mentioned they were on or getting on Tessitura Payments. And during the testing period refunds were double refunded. Who was that?

Can you respond and/or reach out to me? We are in the process of going to TP.

Thanks so much!!!

Jessica

jbonanno@mccarter.org

McCarter Theatre

RE: Tessitura Payments - Who's on it?

Cheryl Yosh — Tue, 03 May 2022 19:58:38 GMT

Hi Jessica, It was Mayo Performing Arts Center. We had to upgrade our Test environment to v15.2.27 on Monday. The update is scheduled for this Thursday in our Live environment. This patch is supposed to fix the double refund glitch that was identified during our first test transaction. We will be running another test transaction/refund in the next couple of days. I am just waiting on Tessitura support to walk us through that. We are working with Natalia Chavez. Feel free to reach out to me if you have specific questions. I will try to help if I can.

Cheryl Yosh

Box Office Manager

|P: (973) 539-0345 ext.6559 |F: (973) 455-1607

Reminder - Join Us on April 27 at 4pm edt for our 2nd NJ Tessitura Community Group Virtual Meeting

Howard Levine — Fri, 22 Apr 2022 15:47:56 GMT

PLEASE JOIN US!

New Jersey Tessitura Community Meetup - April 27, 2022

When

Wed, Apr 27 2022 4:00 PM to 5:00 PM Eastern Time (US & Canada)

Where

GoToMeeting

Please join us for a New Jersey Tessitura Community meetup!

Date: Wednesday, April 27

Time: 4-5pm EDT

Agenda:

Organizational Introduction - Please choose one representative from your organization to give an overview of who you are and what you do. For theatres, knowing if you are a presenting of producing house, subscription based, etc. Also knowing your organizational product type (music , theatre, art, education, science) and the audiences you serve would be helpful. Additionally, how Tessitura has best served your organization. Also a quick overview of where you stand with Covid safety protocols and audience/attendee return trends.
Community Wish List - What do each of us hope to get out of this community group?
Tessitura Wish List - Is there one item in terms of "I wish Tessitura could do this..." that perhaps someone else in the group has already asked and answered and could share? This may be something that may be better fleshed out at future meetups and discussions. We would also like to plan discussion around v16 upgrade, Tessitura Merchant Services, SalesVu, Instant Encore, group training, Tessitura Analytics.
Future Planning - How should future meetings be structured? Can we create a larger Planning Committee to help organize and plan upcoming meetings?

Location: GoToMeeting https://meet.goto.com/187264813

You can also dial in using your phone.
United States (Toll Free): 1 866 899 4679
United States: +1 (571) 317-3116

Access Code: 187-264-813

Note: This meeting takes place on Wednesday, April 27 from 4-5pm EDT. If an incorrect time is appearing for you above, please adjust your time zone settings in your member profile - https://community.tessituranetwork.com/user/settings.

New Jersey Tessitura Committee - Please join us virtually on April 27 at 4pm

Howard Levine — Thu, 24 Mar 2022 18:27:56 GMT

HELLO JERSEY! It’s been almost a year since we had our first kick-off meeting and we think it’s definitely time to get this restarted.

Please join us for a New Jersey Tessitura Community meetup!

Date: Wednesday, April 27

Time: 4-5pm EDT

Agenda:

Given the long delay from our last meeting (it's been a rough year) - we thought it best to revisit some of the topics from our first meeting and get your thoughts on the direction for this group:

Organizational Introduction - Please choose one representative from your organization to give an overview of who you are and what you do. For theatres, knowing if you are a presenting of producing house, subscription based, etc. Also knowing your organizational product type (music , theatre, art, education, science) and the audiences you serve would be helpful. Additionally, how Tessitura has best served your organization. Also a quick overview of where you stand with Covid safety protocols and audience/attendee return trends.
Community Wish List - What do each of us hope to get out of this community group?
Tessitura Wish List - Is there one item in terms of "I wish Tessitura could do this..." that perhaps someone else in the group has already asked and answered and could share? This may be something that may be better fleshed out at future meetups and discussions. We would also like to plan discussion around v16 upgrade, Tessitura Merchant Services, SalesVu, Instant Encore, group training, Tessitura Analytics.
Future Planning - How should future meetings be structured? Can we create a larger Planning Committee to help organize and plan upcoming meetings?

Please mark your calendar and we look forward to seeing you all on April 27. Please RSVP for the event here.

https://community.tessituranetwork.com/local_tessitura_user_groups/new-jersey-tessitura-community/c/e/927

Hope to see you there!

RE: New Jersey Tessitura Committee - Please join us virtually on April 27 at 4pm

Meredith Woolard (she/her) — Thu, 24 Mar 2022 23:34:12 GMT

YESSS! So exciting!

RE: NSCAN, Scanner Devices and Mobile Ticketing

Jessica Cogan-Ost — Tue, 11 May 2021 13:53:51 GMT

They were purchased as part of our implementation but they were purchased through Tessitura. I do not remember that we tested them out. Mostly because we did not have scanners at all prior. We did get to take look at the scanners one of our consortium members already had though.

NSCAN, Scanner Devices and Mobile Ticketing

Cheryl Yosh — Fri, 07 May 2021 15:37:48 GMT

Hello NJ friends & colleagues, I hope everyone is enjoying this spring weather and news of increased capacities! I wanted to reach out to ask about what types of scanners your orginization uses for NSCAN? We recently left Audience View and are still using the older Saveo models that we purchased for that system about 6 years ago. Since loading NSCAN, they have been a bit unstable and give me alot of application errors. We are in the market for scanner upgrades. The documentation says that both Saveo and Zebra are compatible. Do any of you have a scanner that you are happy with? Anything I should know while shopping models? Also, are any of you using the new Moblie Ticketing offered by Tess? Does it work well with the scanners that you are using? Thank you in advance for any insights that you can share. Have a great weekend, Cheryl