<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communitytest.tessitura.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Melbourne Tessitura Community</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/</link><description>The Melbourne Tessitura Community is a regional group of Tessitura members from organisations in Victoria and Tasmania; encompassing all business areas including Development, Education, Finance, Fundraising, IT, Marketing, and Ticketing.</description><dc:language>en-US</dc:language><generator>Telligent Community 12 Non-Production</generator><item><title>Forum Post: We're Hiring! Head of Ticketing and Customer Experience | The Australian Ballet</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/35478/we-re-hiring-head-of-ticketing-and-customer-experience-the-australian-ballet</link><pubDate>Mon, 25 Mar 2024 04:13:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:a4b95bc0-9659-4c1a-ae65-0ed8fb53044a</guid><dc:creator>Emma Fisk</dc:creator><description>Hello Wonderful Tessitura Community, It is with equal excitement and sadness that in a couple of months I will be finishing up my role at The Australian Ballet. After 8 years in Australia, I have decided to head back home to the UK to be close to family and seek out my next adventure. I can honestly say that TAB is such an incredible place to work and it will be very difficult for me when the time comes to part ways with my team and this amazing national organisation. If you are passionate about performing arts ticketing, have experience in customer service delivery and enhancement, and enjoy managing a team of talented and exceptional people, then being The Australian Ballet&amp;#39;s next Head of Ticketing and Customer Experience may be your next adventure. You can view the job ad on our website Careers | The Australian Ballet or on LinkedIn https://www.linkedin.com/jobs/view/3858150722</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Ticketing">Ticketing</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/customer%2bservice">customer service</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/subscriptions">subscriptions</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/reporting">reporting</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/sales">sales</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/customer%2bexperience">customer experience</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Job">Job</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Management">Management</category></item><item><title>Forum Post: Neurodiversity &amp; Mental Wellness event: Burnout in the Workplace</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/35347/neurodiversity-mental-wellness-event-burnout-in-the-workplace</link><pubDate>Tue, 12 Mar 2024 02:32:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:9a6fd93b-b710-4f23-b136-23ba30d10f0e</guid><dc:creator>Jessie Upton (they/them)</dc:creator><description>Hi folks, Sharing and caring that the Neurodiversity &amp;amp; Mental Wellness community group are running some Town Hall sessions for folks to talk about the challenge of burnout in the workplace. These sessions are informal Lean Coffee format, which allows attendees to create the meeting agenda by posting discussion questions related to the topic of burnout, for attendees to then share and learn strategies that people have taken to support themselves and their teams. You can view the event here: https://community.tessitura.com/affinity-tessitura-community-groups/neurodiversity-mental-wellness/c/e/1553# Full event description: Burnout seems to be an ever-present feature in our work lives these days. From constant deadlines and short turnarounds to persistent staffing shortages, to managing audience and stakeholders&amp;#39; expectations during a crisis, there are a lot of reasons for overload to build up. In a recent post on the DEAI forum , Shenette Swann (Marbles Kids Museum) asked, “In what ways do your organisation&amp;#39;s practice the prevention of burnout and provide a greater sense of value for all teammates?” That forum thread alone collected a wide range of strategies that organisations have gathered to mitigate the risk of burnout and support the recovery of their teams when pressures arise. To keep this conversation going, we will be running two Town Hall style sessions to talk informally about what challenges you have faced with burnout in the workplace, and to listen and share what strategies and options people have taken to support themselves and their teams. Wed 20 March 11:00am EDT Fri 22 March 1pm AEDT The virtual meeting will take place through Teams (link below). Closed captioning will be available. You&amp;#39;re welcome to join however it is most comfortable for you - camera on, voice only, or text chat. We’ll be meeting using the Lean Coffee format, which allows attendees to create the meeting agenda by posting discussion questions related to the topic of burnout. Our lean coffee board can be found here if you’d like to suggest topics or questions beforehand, otherwise just come along. If you have questions or queries, please reach out! See you there!! Shelly and Heath</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/neurodiversity%2b_2600_amp_3B00_%2bmental%2bwellness">neurodiversity &amp;amp; mental wellness</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/mental%2bhealth">mental health</category></item><item><title>Forum Post: Recruiting for Box Office Operator – Casual - Malthouse in Melbourne</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/34962/recruiting-for-box-office-operator-casual---malthouse-in-melbourne</link><pubDate>Thu, 25 Jan 2024 04:27:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:eeedc9f4-af32-45fa-93ac-d81af0b6863b</guid><dc:creator>Fiona Wiseman</dc:creator><description>Box Office Operators are key representatives of Malthouse Theatre. As the public face of the company for our audience, they play a critical role in enhancing a visitor’s experience with the company. The position is responsible for processing ticket sales and memberships and providing customer service as a first point of contact for visitors to the building. The casual role requires flexibility across weekday, weeknight and weekend shifts. For full details, key selection criteria and application instructions, please download the position description here . Applications close Sunday, 11 February 2024. Careers - Malthouse</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/box%2boffice">box office</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Ticketing">Ticketing</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/theatre">theatre</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne">Melbourne</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Job">Job</category></item><item><title>Forum Post: Recruiting for Visitor Services Officers - Casual - The Wheeler Centre</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/34918/recruiting-for-visitor-services-officers---casual---the-wheeler-centre</link><pubDate>Mon, 22 Jan 2024 03:51:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c1ec3f48-4837-4864-a4b6-fe563394178e</guid><dc:creator>Courtney Percy</dc:creator><description>The Visitor Services Officer is responsible for a range of customer-focused tasks, providing front-end customer service to all visitors, whether via email, phone, or in person, and to maintain an efficient and welcoming reception and/or event area. Reporting to the Database and Ticketing Manager, the role supports the ticketing and front-of-house team at events by handling ticket bookings, inquiries and other duties as required. The casual role requires flexibility across weekday, weeknight and weekend shifts. For full details, key selection criteria and application instructions, please download the position description here . Confidential enquiries about this role can be made to Courtney Percy, Database &amp;amp; Ticketing Manager, at Courtney.percy@wheelercentre.com Applications close at 12 noon on Monday, 12 February 2024. Careers - The Wheeler Centre</description></item><item><title>Forum Post: RECAP: Melbourne Tessitura Community Meetup - 27/09/23</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/34043/recap-melbourne-tessitura-community-meetup---27-09-23</link><pubDate>Wed, 27 Sep 2023 07:00:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:d863340c-991f-4cdd-b458-bb6159a3b2ee</guid><dc:creator>Jessie Upton (they/them)</dc:creator><description>A big thanks to everyone who attended our meetup on Thursday 27th September. Was wonderful to see some familiar faces online! For those who couldn&amp;#39;t make it, here is a recap! Co-Chairs: Jade Moore (ACM) and Jessie Upton (MRC) Introduction &amp;amp; Acknowledgment of Country | J ade Moore - Co-Chair Melbourne Tessitura Community Network Update | A malia H ordern - Senior Director, Asia Pacific @ Tessitura Some changes in the Tessitura team. A welcome to Renu and Kate and a farewell to Luke Oakley. A big welcome and congr ats to Melbourne Chamber Orchestra who have gone live with Tessitura in the past few weeks and launched their 2024 season! Tessitura Career Accelerator. The inaugural cohort is in progress, curren tly participating in the 11-week program. Most will be joining us at TLCC. This is a great group of people who if they aren&amp;#39;t already working in orgs with Tessitura will be skilled and ready now or when they complete the program. Sales and Booking Trends Benchmarking : Submissions close on 9th October to submit data. Data goes back to 2018 to look at a longer-term view and consider pre vs post covid. Early findings to be presented at TLCC in November. Melbourne TLCC update | Amalia Hordern - Senior Director, Asia Pacific @ Tessitura Taking place 2nd and 3rd November here in Melbourne ! Key Dates: 4th October: Community discussion submissions open. 15th October: Regular rego rate closes. Get in prior to then to get a cheaper price. 20th October: Presentations due! 24th October: Conference app live. 1 November: Leadership Summit - takes place the day prior to the conference. Content Highlights: Analytics - workshops ( beginner and intermediate ) , methodology, showcase. Developer Track - API, SSRS, TNEW, HTML. Product - innovation studios sharing current development and seeking feedback + roadmap sessions. Learning Resources - Kristin Olson: Vice President of Learning &amp;amp; Thought Leadership will be attending. V16 Adopter Panels Guest speaker: Professor Hilary Glow from Deakin University Arts Wellbeing Collective will provide a workshop, more info to come. Innovator Series Tessitura Trivia and networking Open Discussion Topic: Training and Onboarding | Jade Moore - Co-Chair Melbourne Tessitura Community What is working? Ash: Demystifying Tessitura, RISING have a large casual pool of people who haven&amp;#39;t used the system before. Being honest about how there is lots of different ways to do things and it&amp;#39;s okay to be overwhelmed. Documentation sits with two core users. Emma: When explaining a process, we do all three of these things: Provide a step-by-step document. Show someone doing it. Then, sit with them to click it through. Training sits across a few different people within the org. Covers the different ways people learn. Anastasia: Tessitura dashboards and Tessitura on the go has seen adoption within the team from folks who don&amp;#39;t usually access the application. This has also been felt with external stakeholders also . Does anyone feel like they are doing documentation well? Lots of no across the board! Sophie: Have been looking at recording things if they run someone through a training session. They are tr ying to record when they go through a process so that it&amp;#39;s captured. Super User Grou ps - does your org have one? Some organisations have them! Some challenges raised that some Super User Groups don&amp;#39;t have a clear product owner or reporting line. Which makes it confusing who is really steering and championing the use of the system in the org. Legacy organisationa l knowledge can also be a challenge - the expectation to continue to train folks even though that no longer sits within your role. What aren&amp;#39;t we doing well? Ash: Training 50 team members in short succession to get them on the ground for sales is tough. They are looking at how they might pair up more knowledgable folks with newbies on the ground. Videos have assist here with documentation. Jessie: Reviewing training a year on and assisting with team learning more. Doesn&amp;#39;t think we are doing this well at the moment. NGV send a form to team to ask what they have questions in and need assistance with, this then guides group training. Onboarding and retraining are separate convos. Wrapping Up and Key Takeaways: Reminder from Amalia: You can save documentation directly into the Tessitura help system! There is a Getting to Know Tessitura Session on the 12th October. This is a general overview of the functionalities of the application, could be helpful if you have new team members: https://www.tessituranetwork.com/en/Items/Events/webinars/2023/Members/Getting_to_know_1012 A reminder there is also an Onboarding &amp;amp; Upskilling Your Team Tessitura Topical Community : https://community.tessituranetwork.com/topical_groups/onboarding-upskilling-your-team-tessitura-community/f/discussions Most meetings are UK time, but bound to be some helpful content there! For folks interested in recording themselves for walkthroughs and training. Here are a few options: Loom: https://www.loom.com/ Vimeo: https://vimeo.com/features/screen-recorder Microsoft Steps Recorder: Should be already on your computer if you have Windows 10 or above. This is better for small clips. For PDFs and presentations - you can also record directly into a presentation via the latest version of Desktop Powepoint For PDFs and presentations - Canva also has a record yourself feature Next Meetup: We are aiming for another meetup prior to the end of the year and look forward to seeing everyone at TLCC in November!!</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Meeting%2bRecap">Meeting Recap</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne">Melbourne</category></item><item><title>Melbourne Tessitura Community Meetup - Online!</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/c/e/1373</link><pubDate>Wed, 27 Sep 2023 05:30:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:01256b32-5c91-4b2f-a5dc-5bf4c7d0514f</guid><dc:creator>Jessie Upton (they/them)</dc:creator><description>Hi folks! A warm invitation from Jade and I to join us for our next Melbourne Tessitura Community Meetup. This quarterly meetup will be online, via Teams. In our June meetup, a key theme that emerged that folks wished to explore was Training and Onboarding . We are keen to discuss this topic and hear from folks what they feel they are doing well in this space and what they&amp;#39;d like more support in! After this meeting, the plan is to then move this discussion to our forum, where folks can share resources, tips and tricks and ask questions. Event Details When Wednesday. 27 September 3:30pm - 4:30pm Location Online via Teams Join on your computer, mobile app or room device: Click here to join the meeting Meeting ID: 434 768 966 793 Passcode: rvR77g Join on the web Agenda Network &amp;amp; TLCC Update (Jeremy / Amalia) Reflections/Top Takeaways on TLCC Orlando 2023 Discussion topic: Training and Onboarding What works, what doesn’t work, and how are we all preparing for V16 training? Registration To help us prepare for this discussion, please register if you are able to attend.</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne%2bTessitura%2bCommunity">Melbourne Tessitura Community</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/MTUG">MTUG</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/melbourne%2btessitura%2buser%2bgroup">melbourne tessitura user group</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne">Melbourne</category></item><item><title>Forum Post: The Wheeler Centre Industry Offer: AI, Creativity, Humanities, and the Arts</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/33364/the-wheeler-centre-industry-offer-ai-creativity-humanities-and-the-arts</link><pubDate>Fri, 07 Jul 2023 00:56:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:eddc61a8-3a8f-4a76-a668-357161cff451</guid><dc:creator>Courtney Percy</dc:creator><description>Join us for an engaging and thought-provoking panel discussion on the current and future impacts of artificial intelligence on the arts and humanities. Our expert panel will explore the practical and ethical ramifications of AI technology on academia, publishing, and the creation of art, including its impact on intellectual property. Full event details can be found here: Mind Over Machine: AI, Creativity, Humanities, and the Arts - The Wheeler Centre Use the code INDUSTRY to access complimentary tickets. Thursday, 27 Jul 2023, 07:00pm - 08:30pm @ The Wheeler Centre 176 Little Lonsdale St, Melbourne</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/arts%2bindustry">arts industry</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/ticket%2boffer">ticket offer</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne">Melbourne</category></item><item><title>Forum Post: Comp Ticket Offer | The Australian Ballet's Identity</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/33211/comp-ticket-offer-the-australian-ballet-s-identity</link><pubDate>Fri, 16 Jun 2023 00:22:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:6d07c9e0-4f51-4042-83ea-788c4c0c8277</guid><dc:creator>Emma Fisk</dc:creator><description>We would like to extend an offer to the Melbourne Tessitura community to come and see our new production of Identity at the State Theatre, Arts Centre Melbourne on one of the two below performance dates. Monday 19th June 6.30pm Tuesday 20th June 7.30pm Use promo code IDBALLET23 when booking online to claim up to 2x comp tickets to one of these performances. Limited tickets available so get in quick to secure a seat. Offer is available until 12pm the day prior to the performance OR until allocation is exhausted. Identity | The Australian Ballet Identity is a new program from two of Australia’s leading choreographers: Wiradjuri man Daniel Riley and The Australian Ballet&amp;#39;s Resident Choreographer Alice Topp . Daniel Riley&amp;#39;s THE HUM is a new dance-theatre work centred upon the tangible yet invisible creative connection between performers, orchestra and audience. Alice Topp&amp;#39;s Paragon is a powerful tribute to The Australian Ballet&amp;#39;s origins, strength and evolution. This work welcomes some of the company’s most iconic former dancers back to the stage to dance alongside current company dancers, in an emotional tribute that honours the company’s 60-year history.</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Ticketing">Ticketing</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/ballet">ballet</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/offer">offer</category></item><item><title>Melbourne Tessitura Community Meetup!</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/c/e/1297</link><pubDate>Thu, 15 Jun 2023 05:00:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:7b4e7f41-38ae-4db9-96c9-ed73e622dc5e</guid><dc:creator>Jessie Upton (they/them)</dc:creator><description>Did you know it&amp;#39;s been almost a year since our last gathering? Join us for our first Melbourne Tessitura Community Meetup for 2023! You are most warmly invited to come together for an afternoon of learning and networking at The Wheeler Centre. A big thank you to Courtney and the team for hosting us! Whether you&amp;#39;re new to Tessitura or have been using it for years, all are welcome at community meetups to get to know fellow users, share tips, tricks and learnings in our first meetup for 2023! During this meetup, the Tessitura team will be in Melbourne with Jeremy Dixon (Managing Director Asia Pacific) and Amalia Hordern (Senior Director Asia Pacific at Tessitura), sharing updates. We&amp;#39;ll have time to debrief on the year that has been, time to reconnect and discuss our community group moving forward and plenty of time for questions. Following the meeting, from 4.30pm we’ll gather for a much-needed casual catch-up for networking/drinks at The Moat (under the Wheeler Centre), where Happy Hour will be a go and there may be a tiny tab. Come re-connect with old friends and make new connections, as we gather as a community again! Thursday 15 June 3pm - 4:30pm The Wheeler Centre 176 Little Lonsdale St, Melbourne VIC 3000 Agenda: Welcome &amp;amp; Introductions Tessitura Network update Ideas Time &amp;amp; Discussion: How do we want to meet &amp;amp; what do we want to learn in 2023? Burning Questions Networking/Bevvies Please share this invitation around with your fellow Tessitura users in your organisation and RSVP in advance via this event if you can. My sincere apologies for the short notice on this one - if you aren&amp;#39;t able to attend, please don&amp;#39;t worry! There are more events in the works for our community this year. Any queries, don&amp;#39;t hesitate to get in contact with Jessie: Jessie Upton (they/them) Visitor Experience Manager - Melbourne Recital Centre jessie.upton@melbournerecital.com.au</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne%2bTessitura%2bCommunity">Melbourne Tessitura Community</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/MTUG">MTUG</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/melbourne%2btessitura%2buser%2bgroup">melbourne tessitura user group</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne">Melbourne</category></item><item><title>Forum Post: Melbourne Tessitura Community: Update &amp; First Meetup for 2023!</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/33123/melbourne-tessitura-community-update-first-meetup-for-2023</link><pubDate>Mon, 05 Jun 2023 10:53:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:49e6a10d-3398-4e90-b129-6152c856e5df</guid><dc:creator>Jessie Upton (they/them)</dc:creator><description>Hello Melbourne Tessitura Community ! If we haven&amp;#39;t met before, my name is Jess, I&amp;#39;m the Visitor Experience Manager at Melbourne Recital Centre and I&amp;#39;m one of the Community Chairs of our Melbourne Tessitura Community. I&amp;#39;m hitting your inboxes with a few small updates and an invitation to our first Community Meetup for 2023! Full disclosure, when I started writing this post it began with Happy New Year - but somehow, it’s June and I no longer hold any concept of time. I’m not sure how 2023 has been going for you, but gosh time seems to be moving VERY VERY quickly! I hope everyone is travelling well and keeping warm. Thank-you Kim If you weren’t already aware, the wonderful Kim Lee departed as Community Chair at the start of this year. Please join me in sincerely thanking Kim for her work and time as Chair, we hope to still see your face at meetings to come Kim! Welcome Jade - our new Community Chair I&amp;#39;m thrilled to let you know that joining me as Community Chair for 2023 is the exceptional Jade Moore! Jade is the Customer Insights Manager at Arts Centre Melbourne - she just clocked 10 years under that beautiful spire (congrats) and I&amp;#39;m sure all within our community who have gotten to know her would agree, she is a rather wonderful human! But you don&amp;#39;t have to take my word for it; if you haven&amp;#39;t met Jade before, she presented a TN Inspire! at TLCC Orlando in 2018 - you can view her presentation here . HOT OFF THE PRESS First Gathering for 2023: Thursday 15 June @ The Wheeler Centre Our first gathering for 2023 will be: Thursday 15 June 3pm - 4:30pm The Wheeler Centre 176 Little Lonsdale St, Melbourne VIC 3000 Please RSVP via the event: Melbourne Tessitura Community Event Acknowledging the short notice on this one - don&amp;#39;t worry; there will be more opportunities to connect in 2023 - please see below! Meetups in 2023 This year, I&amp;#39;m keen to see our community grow and to provide opportunities to meet more regularly. I’m looking forward to learning from each other, sharing our wins and challenges, having opportunities to connect &amp;amp; to meet new faces. Our community has continued to expand through the pandemic, and in the last few years, we&amp;#39;ve seen more and more organisations outside the Melbourne CBD join us (yay - welcome)! When we met in 2022, several folks noted that some of the barriers relating to attending meetings sat with the extra time commitment of travelling to a venue - it made getting the time away approved during busy periods difficult. With this in mind, I&amp;#39;d like to suggest a mixture of hybrid and in-person meetups in 2023. It is my hope that by trialling this, we&amp;#39;ll be able to assist in making attending events more accessible whilst still having the opportunity to meet in person when we can. I’m also hopeful that by meeting more regularly, we’ll be able to equip each other with tangible examples of why this time together is so valuable, assisting folks in advocating to attend these meetings as the ROI is a win-win. Suggested structure for 2023: April – June: In-person gathering: Thursday 15 June at The Wheeler Centre. July – September: Online gathering: Date TBC in August. October – December: Online gathering: Date TBC in early October. Noting that TLCC Australia is also taking place in Melbourne in November! We&amp;#39;ll discuss this suggested structure in our first meetup for the year. If you have any thoughts or suggestions surrounding the meetup structure, please hit reply or reach out! That&amp;#39;s all for me for now, looking forward to seeing those who can make it on the 15th!</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne%2bTessitura%2bCommunity%2bMeetup">Melbourne Tessitura Community Meetup</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/update">update</category></item><item><title>Forum Post: Job Alert: ANAM Quartetthaus Front of House Coordinator (Casuals)</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/32740/job-alert-anam-quartetthaus-front-of-house-coordinator-casuals</link><pubDate>Mon, 17 Apr 2023 05:10:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:520f7b81-cca2-4fb7-958f-4b97a9be48de</guid><dc:creator>Anne Hsuyin</dc:creator><description>Hi everyone, the Australian National Academy of Music are seeking casual Front of House coordinator/s for ANAM Quartetthaus at Melbourne Museum from 3 May – 14 May 2023. We&amp;#39;d appreciate if you could share this with anyone you think may be suitable! ABOUT ANAM QUARTETTHAUS ANAM Quartetthaus is a specialised listening space created by Ben Cobham, co-director of bluebottle, in collaboration with ANAM, to experience the theatrical and visceral art of string quartet playing. A unique 11m x 11m timber cube seating just 52 audience members in two circles around a central performance platform. The current season – ANAM Quartetthaus at Melbourne Museum – is 56 concerts running from Wednesday 3 to Sunday 14 May. Find out more at anam.com.au/ANAMQH POSITION SUMMARY This position is broadly responsible for providing an exceptional level of professional customer service to ANAM Quartetthaus audience members before, during and after performances. This position also has responsibility for facilitating a smooth performance experience for the musicians on stage. Given the span of concerts across each day throughout the ANAM Quartetthaus season, the ANAM Quartetthaus FOH Coordinator position may be a shared position. Shift times are to be determined based on the preferred candidate/s but will typically be 6 hours each day, starting at 10am or 3.30pm. Apply now for immediate start! Check out www.anam.com.au/employment for more details.</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Melbourne">Melbourne</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Job">Job</category></item><item><title>Forum Post: The Wheeler Centre is looking for a Web and Ticketing Coordinator</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/32565/the-wheeler-centre-is-looking-for-a-web-and-ticketing-coordinator</link><pubDate>Thu, 23 Mar 2023 03:17:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:ac29e88c-705e-48e7-817c-077717e527e8</guid><dc:creator>Courtney Percy</dc:creator><description>Hey folks, We&amp;#39;re still taking applications for a Web and Ticketing Coordinator. This role would suit someone with box office, ticketing or marketing experience and looking to develop their skills . Please share with your teams or anyone you know who might be interested. There&amp;#39;s just over a week left to apply. https://www.wheelercentre.com/wp-content/uploads/2022/06/The-Wheeler-Centre-Web-Ticketing-Coordinator-PD-2023.pdf Cheers, Courtney Percy (She/Her) Database &amp;amp; Ticketing Manager The Wheeler Centre 176 Little Lonsdale St. Melbourne E: ticketing@wheelercentre.com www.wheelercentre.com We acknowledge the traditional owners of the land on which we live and work, the Wurundjeri Woi- Wurrung people of the Kulin Nation. We pay respects to their elders past and present, and to all Aboriginal and Torres Strait Islander people.</description></item><item><title>Forum Post: Industry Invite - Copywrong to Copywriter Workshop</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/32170/industry-invite---copywrong-to-copywriter-workshop</link><pubDate>Thu, 09 Feb 2023 03:58:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:92bb3efa-2d9a-4639-978c-0a11febb3e0a</guid><dc:creator>Courtney Percy</dc:creator><description>Hi MTUG crew! I just wanted to share an upcoming copywriting workshop/seminar that the Wheeler Centre is presenting for artists and arts workers. We’d love for as many of our industry friends to be there as possible. This lunchtime event features copywriter Tait Ischia leading artists and arts workers through practical tips to craft clear, powerful, and engaging copy to enhance your online presence and connect with your audience. It should also help with everyday comms tasks – like those tricky emails you need help to word. A free live stream is also available via wheelercentre.com. Copywrong to Copywriter Friday 24 February, 12.30pm – 1.30pm The Wheeler Centre, 176 Little Lonsdale St Melbourne VIC 3000 Pay What You Wish www.wheelercentre.com/.../ If this is of interest, please feel free to pass it on to your team. People can book their own tickets – they are free/pay what you wish and there’s no booking fee. Cheers, Courtney Database and Ticketing Manager The Wheeler Centre</description></item><item><title>Forum Post: Senior Marketing Coordinator role at ANAM</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/31922/senior-marketing-coordinator-role-at-anam</link><pubDate>Wed, 11 Jan 2023 02:46:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:26f7089b-56c6-4769-b552-6c04e4c0d3a0</guid><dc:creator>Sam Leaman</dc:creator><description>Hi everyone! A big happy new year to you all. New Year, New Job… right? That’s certainly my mantra heading into 2023, and as such I’m saying goodbye to all the fabulous people here at ANAM! But that means one thing: ANAM’s searching for someone to take the reins of Senior Marketing Coordinator. This is seriously great role, in an organisation that I can hand on heart say cares about people and their development. I’ve gone through a lot of professional (and personal) growth here, all the while with a team of wonderful people championing and supporting me. More info on the job can be found here: www.anam.com.au/employment (applications close in just under a month) Please share it around! I’m totally happy to speak with anyone who is considering applying and share my experience. I’m sad to bid everyone here adieu, but selfishly also very excited for the next chapter!</description></item><item><title>Forum Post: Development job at Australian National Academy of Music</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/31499/development-job-at-australian-national-academy-of-music</link><pubDate>Thu, 03 Nov 2022 22:36:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:9b7b52c4-49f6-4cd0-b266-55ae91a329de</guid><dc:creator>Sam Leaman</dc:creator><description>Hi everyone, We are currently in the process of recruiting for a coordinator in our Development team here at ANAM. The role of Coordinator, Development Programs has responsibility for coordinating the ANAM Syndicate program, student relationships with donors, development program activities, events and volunteers. Time fraction: full time, ongoing, subject to the successful completion of a probationary period Reports to: Deputy General Manager Salary: $76,000 (plus super) Applications close Sunday 13 November. More info available here: https://anam.com.au/about/positions-vacant</description></item><item><title>Forum Post: Complimentary tickets to see Music and the Mind and Music, Place and Country at The Wheeler Centre in Melbourne.</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/31466/complimentary-tickets-to-see-music-and-the-mind-and-music-place-and-country-at-the-wheeler-centre-in-melbourne</link><pubDate>Wed, 02 Nov 2022 03:34:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:ce49016c-3bdb-4522-8100-dc182ff2d86d</guid><dc:creator>Lesley Diskin</dc:creator><description>Please see below a complimentary ticket offer for our two Wheeler Centre talks in Melbourne. Feel free to share with friends and family who may be interested. COMPLIMENTARY TICKET OFFER Complimentary tickets to see Music and the Mind and Music, Place and Country at The Wheeler Centre in Melbourne. WHEN Music and the Mind : Thu 3 Nov, 8pm Music Place and Country : Tue 8 Nov, 6pm ABOUT Music and the Mind: ACO and the Wheeler Centre present a panel discussion that brings together the perspectives of scientist Susan Greenfield and musician Sui Zhen together with host Clem Bastow in what promises to be fascinating counterpoint. Music, Place and Country: The Wheeler Centre and ACO join forces to bring together a panel of musical artists to explore the deep connections between music, place and country, drawing parallels and counterpoints between composers and musicians from diverse cultures. This talk will feature William Barton, Deborah Cheetham AO, Mindy Meng Wang and will be hosted by Santilla Chingaipe. PROMO CODE COMPS BOOK NOW https://www.aco.com.au/whats-on/2022/aco-wheeler-centre-music-and-the-mind https://www.aco.com.au/whats-on/2022/aco-wheeler-centre-music-place-country-melbourne Enjoy the rest of your week!</description></item><item><title>Forum Post: Recruiting 3 month Admin Assistant, Philanthropy at ACM</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/31396/recruiting-3-month-admin-assistant-philanthropy-at-acm</link><pubDate>Sun, 23 Oct 2022 22:30:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:6cc561ac-a128-44aa-b045-73a855230eb5</guid><dc:creator>Jordan Bowering</dc:creator><description>Hey team, I&amp;#39;ve put a job ad up in the official board but if anyone is interested in some Summer work with the Philanthropy team at Arts Centre Melbourne, applications close 3rd Nov... https://careers.artscentremelbourne.com.au/cw/en/job/493351/administrative-assistant-philanthropy Jord</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/memberships">memberships</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/fundraising">fundraising</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Philanthropy">Philanthropy</category></item><item><title>Forum Post: Industry Ticket Offer for Bach's Universe</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/31371/industry-ticket-offer-for-bach-s-universe</link><pubDate>Thu, 20 Oct 2022 04:27:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:1c963fb4-6622-4c7a-9e76-f0518fd578d5</guid><dc:creator>Thida Kyaw</dc:creator><description>A performance of JS Bach’s music is a journey into an inner universe of magnificent mystery. Constellations of chords rush to become vast galaxies of sound surging with Bach’s eternal creative energy. Each work is an infinite cosmic expanse to explore. In this concert, single musicians will arrive one by one onto a darkened stage beneath a brilliant column of light to offer an intimate vision of Bach’s celestial instrumental works. The stage will gradually become illuminated with musicians joining in Paul Dyer’s expansive all-Bach pasticcio set with a theatrical narration which explores Bach’s extraordinary life. Returning to Australia for his first live performances, sensational German Baroque violinist Jonas Zschenderlein will lead the orchestra in a radiant performance of Bach’s Violin Concerto in E major. This all-Bach concert culminates with Jonas guest-directing the genius composer’s enveloping Orchestral Suite No. 3 in D major in a period instrument performance which must not be missed. OFFER DETAILS: Australian Brandenburg Orchestra - Bach&amp;#39;s Universe 20% Off A, B &amp;amp; C Reserve Valid for both 7pm performances (not 5pm) Promo Code = INDUSTRY20MEL Expires 26 October 12pm</description></item><item><title>Forum Post: Come join the Malthouse Box Office team!</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/31338/come-join-the-malthouse-box-office-team</link><pubDate>Mon, 17 Oct 2022 03:49:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:c4583d6e-1ea2-4aa2-bfb2-0d4ff20b9e83</guid><dc:creator>Allie Stapleton</dc:creator><description>We are on the lookout for customer service superstars who love all things ticketing. If you have ace CRM/ticketing skills, are full of grace under pressure, and love being an integral part of the live performance experience, we want to hear from you! Box Office Operators are key representatives of Malthouse Theatre. As the public face of the company for our audience, they play a critical role in enhancing a visitor’s experience with the company. The position is responsible for processing ticket sales and memberships and providing customer service as a first point of contact for visitors to the building. To apply, head to our website malthousetheatre.com.au/careers and fill out the application form. Applications close on Sunday 6 November , so apply ASAP .</description><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Ticketing">Ticketing</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/jobs">jobs</category><category domain="https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/tags/Job">Job</category></item><item><title>Forum Post: Come work with Victorian Opera | Ticketing Services Coordinator</title><link>https://communitytest.tessitura.com/local_tessitura_user_groups/melbourne_australia_tessitura_users/f/melbourne_australia_tessitura_users-forum/31337/come-work-with-victorian-opera-ticketing-services-coordinator</link><pubDate>Mon, 17 Oct 2022 03:39:00 GMT</pubDate><guid isPermaLink="false">fd08b0f2-65fa-4b2b-916a-cce3e88b61d0:fa62e61c-5462-46d3-ba97-8fdb55e9441d</guid><dc:creator>Nichole O&amp;amp;#39;Duffy</dc:creator><description>The Ticketing Services Coordinator (TSC) provides support to Victorian Opera’s ticketing, sales and audience development activities. The TSC supports the development and delivery of an annual calendar of events and the administration of the company CRM (Tessitura). The TSC is responsible for proactive support of the day-to-day operations of all ticketing activities, ensuring a high level of service, to enhance audience and stakeholder engagement and contribute to income generation. For more information about the role of Ticketing Services Coordinator at Victorian Opera, please email evetj @victorianopera.com.au or visit our website . Part-time (.8 = 4 days/wk) Applications close on Friday October 21, COB. Victorian Opera is committed to presenting creative and accessible opera for everyone, and evolving the art form in adventurous ways. We present rarely heard repertoire, operatic masterpieces and new Australian works, inspiring audiences with an imaginative approach to opera. Victorian Opera seeks to work with the very best talent available. We value diversity, regardless of age, gender, sexual orientation, physical ability, cultural background and ethnicity, and encourage all to apply.</description></item></channel></rss>