https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/Online space for Tessitura members in Florida.en-USTelligent Community 12 Non-Productionhttps://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/32012/thank-you-all/83594Tue, 24 Jan 2023 14:01:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:1287a91d-41e5-459d-b160-1890abfc678eMeredith Woolard (she/her)Congrats. Tim! Thanks for all your support of the Florida Tessitura Community over the years!https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/32012/thank-you-allMon, 23 Jan 2023 20:25:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:99bc4418-2995-4e97-ac3d-e845a5d1a94bTim Zagorc (he/him) (Retired Staff Member)Hello Florida community, Hope everyone is doing well. I have a short, personal message I will be posting here and with the Gulf Coast community. I will be retiring on January 31st after 13 fantastic years with Tessitura. I thoroughly enjoyed working with many of you and meeting up over the past decade at community events, TLCC and tradeshows. Know that you are a very special group and I will greatly miss you all. Thanks for the memories and I look forward to seeing you at your venues! Best, Timhttps://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/31449/announcing-the-new-ticketing-admissions-community-groupMon, 31 Oct 2022 15:53:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:1d3cc425-a664-4dd1-b196-972bd7258b3eShannon HurstFellow Floridians, I am excited to share that Tessitura has created a brand new group for Ticketing & Admissions professionals: The Ticketing & Admissions Topical Community Group ! While the Ticketing & Customer Service discussion forum is a vital resource for many of our ad hoc questions, the goal of this new group is to create a welcome and open space for community-building amongst our colleagues who share similar positions. We hope to provide various community events throughout the year—social gatherings, educational sessions, and everything in between. Please join us and let us know your thoughts on the direction of your new community! We’ll look forward to seeing you there. Shannon (Cross-posted)https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/25888/continuing-our-virtual-open-space-discussions-on-anti-racism-and-the-arts-cultural-sectorThu, 16 Jul 2020 17:45:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:65f68f32-f28f-4037-9f84-54c0814284a2Meredith Woolard (she/her)(This is being posted in multiple Tessitura User Groups - please pardon the duplication.) The world is listening and responding to social injustice across America and the Black Lives Matter movement. Last month we gathered via Virtual Open Space Discussions to discuss how we, as arts and culture professionals, can support the change that needs to happen in our organizations and in the field. Please join us as we continue these conversations in another round of Virtual Open Space Discussions. Bring your questions and engage in meaningful discussions with your peers around our theme “Anti-Racism and the Arts and Cultural Sector: A Moment for Response and Ideas, Continued.” This event is open to anyone in the community. Feel free to spread the word and invite your colleagues to join us. This event takes place on Monday, July 20 at 3-5:30pm EDT . Please register in advance .https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/25779/virtual-open-space-discussions-opportunities-continue-the-conversations-with-your-peers-from-around-the-globeWed, 08 Jul 2020 00:55:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:57be1494-9766-4f7f-ad66-3e5fa631267bMeredith Woolard (she/her)(This is being posted in multiple Tessitura User Groups - please pardon the duplication.) The Tessitura Community has embraced the Open Space Discussions format at our global and regional conferences (TLCC, TEC and ANZTRUC), at Regional Tessitura User Group Meetings and, most recently, via virtual sessions. These events have presented wonderful opportunities for people to engage in discussions about topics that are important to them - to find others with the same concerns and share solutions. The Tessitura Network is hosting two Virtual Open Space Discussion events on July 16th (July 17th AEST). You are welcome to participate in either (or both!). The first event is timed to invite participation from Europe and the Eastern part of North America. 2:00pm BST (London) (Thursday, 16 July) 9:00am EDT (New York) (Thursday, 16 July) The second event is timed to invite participation from the Western part of North America, New Zealand and Australia. 4:00pm PDT (Los Angeles) (Thursday, 16 July) 9:00am AEST (Sydney) (Friday, 17 July) I hope to see you on one or both of the calls!https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/25622/virtual-open-space-discussions-anti-racism-and-the-arts-and-cultural-sector---a-moment-for-response-and-ideasTue, 16 Jun 2020 00:00:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0becc839-1674-49e7-a291-343b360f8a60Meredith Woolard (she/her)(This is being posted in multiple Tessitura User Groups - please pardon the duplication.) The world is listening and responding to social injustice across America and the Black Lives Matter movement. How can we, as arts and culture professionals, support the change that needs to happen in our organizations, and in the field? Please join Reynaldi Lindner Lolong and members of the Tessitura Community for virtual Open Space Discussions around “Anti-Racism and the Arts and Cultural Sector: A Moment for Response and Ideas.” Bring your questions and engage in meaningful discussions with your peers. This event is open to anyone in the Tessitura community. This event takes place on Monday, June 22 at 3-4:30pm CDT . Please register in advance .https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/25559/virtual-open-space-discussions-opportunities-learn-and-share-knowledge-with-your-peers-from-around-the-globeFri, 12 Jun 2020 12:25:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:914e88a9-e52e-4734-8ebb-87209303d364Former Member(This is being posted in multiple Tessitura User Groups - please pardon the duplication.) The Tessitura Community has embraced the Open Space Discussions format at our global and regional conferences (TLCC, TEC and ANZTRUC) and at Regional Tessitura User Group Meetings. These events have presented wonderful opportunities for people to engage in discussions about topics that are important to them - to find others with the same concerns and share solutions. The Tessitura Network is hosting two Virtual Open Space Discussion events on June 18th and 19th. You are welcome to participate in either (or both!). The first event is timed to invite participation from the Western part of North America, New Zealand and Australia. 5:00pm PDT (Los Angeles) (Thursday, 18 June) 10:00am AEST (Sydney)(Friday, 19 June) The second event is timed to invite participation from Europe and the Eastern part of North America. 2:00pm BST (London) (Friday, 19 June) 9:00am EDT (New York) (Friday 19 June) I hope to see you on one or both of the calls!OSDopen spacehttps://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/25244/tessitura-virtual-networking-opportunityTue, 12 May 2020 00:28:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:daba4e78-f0d6-49b3-b4ad-8a280d4d3094Former MemberHello Tessiturians, Many of us are missing in-person contact with our Tessitura colleagues from our own organizations, our Regional Tessitura User Groups and from Tessitura member organizations around the world. We miss seeing our like-minded friends and meeting new people. We all look forward when we can be in each other's company again. In the meantime... I invite you to join me for a casual Tessitura Virtual Networking Open House this coming Friday, May 15 th at noon US Eastern Time – where you can catch up with folks, relax and do a bit of Virtual Networking. Don Yhttps://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/23245/ada-how-to-manage-type-questions/66069Fri, 23 Aug 2019 15:23:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0cc521a2-ccf0-4800-8872-72031aad06b8Former MemberI think you should take a look at the ADA. I would start with this info from the DOJ first: https://www.ada.gov/ticketing_2010.htm and all of the links on this document from the NEA: https://www.arts.gov/sites/default/files/NEA-ADA-TipSheet-v2.pdf. Our halls have certain locations that remove in groups of 2 or 3 and we have a service interceptor that places wheelchair kills on the extra pulls and places CSIs in a constituent's record. Feel free to reach out to me directly if you'd like to discuss on the phone. My e-mail is nkeating@arshtcenter.org .https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/23245/ada-how-to-manage-type-questionsFri, 23 Aug 2019 14:34:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:4e3d5a79-94ba-4b7f-943b-b2f873ee9ef2Marina DowlingI am the office manager for BIG ARTS, Sanibel FL. We are under construction for a completely new building and performance hall (410 seats). While this is very exciting, our new performance hall does not have the same flexibility for seating our mobility challenged patrons as we did in the past. I see on most organizations websites that the wheelchair, companion, accessible seats (W/C/A) are shown on seating charts. While some give a message when selecting these seats reminding the purchaser that this is a wheelchair seat, I do not see how someone who does not have a mobility issue is prevented from purchasing that seat. A few questions I've been trying to sort out: What if we have sold all our accessible seats before the event is available online to general public? (We offer our membership first opportunity for series and single ticket purchases). Is there a time period that our W/C/A seats need to remain available online? If we are close to selling out, can we sell to any customer? What if we have sold all our accessible seats before the event is available online to general public? How do you manage the night of an event, when all accessible seats are sold and a patron arrives to purchase a ticket who is in a wheelchair and all wheelchair seats have been sold? In our new hall, we will need to remove 2 chairs to seat a wheelchair...does anyone else have a similar situation and how do you manage this online. Any information you are able to share will be very welcomed! I thank you in advance, Marina.https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/20366/tlcc2018---day-passesTue, 15 May 2018 14:45:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:82456409-b11b-42c9-87ca-62c265d6fe5fNick SeibertHi everyone, TLCC2018 will be my first conference. We have a few staff members that will be attending the full conference, but I'm trying to develop a game plan to get as many others there, utilizing the 'day pass'. Other than looking at the full schedule and deciding which sessions are most relevant, d oes anyone have any tips or resources to help decide which day? Is there a particular day which is "the best"? Any information would be appreciated! NickTLCC2018https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/19674/fltug-members---will-we-see-you-at-the-fltug-meeting-in-orlando-in-a-few-weeks-rsvp-todayThu, 04 Jan 2018 19:41:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:425cd5ea-461c-4556-a2d0-56a6c2b862dfMeredith Woolard (she/her)Tessitura Network & Florida Tessitura User Group Meeting and TLCC2018 Planning Session Wednesday, January 31, 2018 10:00 AM - 1:00 PM Walt Disney World Swan and Dolphin Resort 1500 Epcot Resorts Boulevard | Lake Buena Vista, FL 32830 Asia 3 (located on the Dolphin side of the property) RSVP HERE Plans for the 2018 Tessitura Learning & Community Conference (TLCC2018) to be hosted in Orlando in July are well underway! Join Don Youngberg, Heidi Pamplin, and members of our Conference Planning Team, along with other Tessitura Network staff, for a first look into TLCC2018. Nicole Keating from the Adrienne Arsht Center for the Performing Arts will present on Working Cross-Departmentally with Tessitura. You'll also have the opportunity to meet your fellow Florida Tessitura User Group colleagues and learn from each other in our Lean Coffee Breakout Discussions. And, as a bonus, we'll be broadcasting the TN Webinar: Tessitura Analytics and You! Schedule 9:45am Check-In 10:00am Welcome & First Look at TLCC2018 Don Youngberg, Tessitura Network 10:30am Working Cross-Departmentally with Tessitura: Prime examples of how Tessitura effects everyone at the Arsht Center from Advancement to House Management and Executive to Engineering Nicole Keating, Adrienne Arsht Center for the Performing Arts 10:50am Lean Coffee Breakout Discussions 11:45am Networking Reception* and Broadcast of TN Webinar: Tessitura Analytics & You 1:30pm Adjourn A Note About Lunch We'll be providing light appetizers during our Networking Reception, but encourage you to explore the many nearby restaurant options for lunch with your colleagues and new friends afterwards. Convenient restaurants can be found within the hotel and over at Disney's Boardwalk (~ 10min walk from the Dolphin). Parking Complimentary self-parking available at the Dolphin parking lot. Please bring your parking ticket with you to the meeting and we will exchange this with a complimentary parking voucher. RSVP HERE by Tuesday, January 23, 2018 We hope to see you there!FLTUGFloridaTLCC2018https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/19569/save-the-date-tessitura-network-florida-tessitura-user-group-meeting---january-31-2018/58160Mon, 18 Dec 2017 18:59:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:487fa112-cc51-4a3f-a656-28ded553e997Meredith Woolard (she/her)Hi Jason! Yes, we are hoping to include a broadcast of the Tessitura Analystics webinar during this event. More details and a final agenda will be shared soon! Thanks for asking!https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/19569/save-the-date-tessitura-network-florida-tessitura-user-group-meeting---january-31-2018/58084Mon, 11 Dec 2017 13:43:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:4bc94392-e018-4ce7-a7c1-666531908df7Jason Combs (Past Member)Will the agenda include the Tessitura Analytics webinar? Best, Jason Combs | Senior Director of Information Technology | jason.combs@strazcenter.org David A. Straz, Jr. Center for the Performing Arts | 1010 North W.C Macinnes Pl | Tampa, Florida 33602 O: 813.222.1092 F: 813.222.1057https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/19569/save-the-date-tessitura-network-florida-tessitura-user-group-meeting---january-31-2018Wed, 06 Dec 2017 21:04:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:46530cd4-2ab5-4e2f-8a8b-bbda73f0a123Meredith Woolard (she/her)Hello, Florida Friends! Mark your calendars and plan on joining us for this special Tessitura Network & Florida Tessitura User Group Meeting! Wednesday, January 31, 2018 10:00 AM - 1:00 PM Walt Disney World Swan and Dolphin Resort 1500 Epcot Resorts Boulevard | Lake Buena Vista, FL 32830 Asia 3 (located on the Dolphin side of the property) RSVP HERE Plans for the 2018 Tessitura Learning & Community Conference (TLCC2018) to be hosted in Orlando next July are well underway! Join Don Youngberg, Heidi Pamplin, and members of our Conference Planning Team, along with other Tessitura Network staff, for a first look into TLCC2018. You'll also have the opportunity to meet your fellow Florida Tessitura User Group colleagues and learn from each other in our Lean Coffee Breakout Discussions. More details and a full agenda coming soon. We hope you'll join us!FLTUGFloridaTLCC2018https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/c/18Tue, 10 Oct 2017 16:22:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:6b289be7-f1cd-49af-8cf2-d3b5f98e87c6Meredith Woolard (she/her)https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/19164/site-maintenance-october-9-10Tue, 03 Oct 2017 17:59:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:0c02a68f-d62f-42f4-8a00-a53707a6b9c3Bobbi KayFLTUG - On October 9 and 10, we will be conducting significant upgrades to TessituraNetwork.com . Beginning Monday, October 9 at 8am CDT (US), forums and groups will be unavailable. We anticipate that access to forums and groups will resume after 1pm CDT (US) on Tuesday, October 10. Please check the website for further updates.https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/18862/fltug-conference-lunch/56669Fri, 25 Aug 2017 18:12:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:b0e172d2-cb11-42e9-9851-04b13aac19f2Tom Brown (Past Member)Sorry, please disregard my responce --Tom On Fri, Aug 25, 2017 at 9:05 PM, Tom Brown wrote: Thanks for the willingness. Hope to work a bit on this next week. --Tom On Thu, Aug 24, 2017 at 7:58 AM, Sarah Hird wrote: Hey everyone! It was great to put faces with names at our lunch in San Diego. I just wanted to follow up and say that I am open to help the group meet on a more regular basis, let me know how I can help. Sarah Hird shird@bigarts.org From: Ferris Murillo Sent: 8/11/2017 12:13:29 PM Hello Everyone! Don't forget to join us at the FLTUG lunch on Monday, August 14th at the conference. The committee can't wait to meet you all. See you soon!https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/18862/fltug-conference-lunch/56668Fri, 25 Aug 2017 18:01:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:f21fa47c-de67-4085-94bf-10f0a8c7bbb9Tom Brown (Past Member)Thanks for the willingness. Hope to work a bit on this next week. --Tom On Thu, Aug 24, 2017 at 7:58 AM, Sarah Hird wrote: Hey everyone! It was great to put faces with names at our lunch in San Diego. I just wanted to follow up and say that I am open to help the group meet on a more regular basis, let me know how I can help. Sarah Hird shird@bigarts.org From: Ferris Murillo Sent: 8/11/2017 12:13:29 PM Hello Everyone! Don't forget to join us at the FLTUG lunch on Monday, August 14th at the conference. The committee can't wait to meet you all. See you soon!https://communitytest.tessitura.com/local_tessitura_user_groups/florida_suncoast/f/florida_suncoast-forum/18862/fltug-conference-lunch/56622Thu, 24 Aug 2017 07:57:00 GMTfd08b0f2-65fa-4b2b-916a-cce3e88b61d0:8598a043-d005-4779-ba40-29cc2604d268Sarah HirdHey everyone! It was great to put faces with names at our lunch in San Diego. I just wanted to follow up and say that I am open to help the group meet on a more regular basis, let me know how I can help. Sarah Hird shird@bigarts.org