Tessitura Hot Keys in Orders Window from Austin Tessitura Community meeting 10.23.2023

Diana Lynn Gembinski — Mon, 23 Oct 2023 22:32:56 GMT

Donation ask using a pricing rule

Brooke Holmes — Wed, 25 Jan 2023 14:12:07 GMT

Diana Lynn Gembinski

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TX User Group Virtual Sessions - Recordings and Presentations

Greg Garcia — Fri, 18 Sep 2020 22:09:32 GMT

Hello Everyone!

We just want to send a TEXAS-SIZED THANK YOU to everyone who joined us for our TX User Group Virtual Sessions a couple weeks ago!
The Austin, Houston, and Dallas/Fort Worth Tessitura User Groups joined together to form a Texas User Group and planned this series of virtual sessions for all of the organizations and members across the country.
We covered topics from Donor Engagement in the time of COVID to Re-Opening Tools & Strategies, all from Tessitura Users and Tessitura Network Staff.

As promised, we have uploaded a .zip folder with all of the session recordings, presentations, and resources to this post for you to peruse at your convenience.

Thanks again so much! We couldn't have done it without all of our presenters, panelists, and attendees! You're all the absolute best and are what helps make the Tessitura User Community what it is!
Stay Safe and Be Well,

Texas User Group Planning Committee
Phillip De Leon, Tele Durham,
Angela Fulcher, Gary Garcia,
Greg Garcia, Ryan Griffin,
Brooke Holmes, Krystal Parsons
and Lily Pipkin

Original Session Descriptions
and Presenters:

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All the World's A Stage: Digital Programming

With our doors closed and our stages and exhibits empty, organizations have had to be creative with how to stay engaged and relevant with their patrons and communities. Hear from panelists on how they are using a diverse array of digital programming to connect with audiences, from weekly livestreams to digital education initiatives.

Presenters: Melysa Rogen (Austin Opera), Tory Lieberman (Houston Ballet), Pei-San Brown (Ballet Austin)

Tags: DIG, MKT, VIS, TKT, MEM, EDU

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Hello From The Other Side: Re-opening Tools and Strategies

Masks, temperature checks, sanitation, oh my! Learn helpful re-opening tools and strategies from Tessitura Network staff and peer organizations including Tessitura functionalities, patron communications, contactless concessions, venue sanitation, staggered entry times, and more.

Presenters: Tess Todora (Austin Theatre Alliance), Rachel Applegate (Alley Theatre), Dana Astmann (Tessitura), Ragan Rhodes (Tessitura)

Tags: ADMN, DIG, MKT, TKT, VIS

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Forecasting & Analytics for a Budget year like no other

Take an in-depth look at how these panelists have leveraged many parts of Tessitura, including Analytics, to forecast Contributed Revenue, track Cash Flow, Socially Distanced Houses, and track Show Cancellations while standard sales are on hold. Get ideas for new tracking methods, learn about Tessitura's new Event Forecasting Dashboard or come to have your Analytics question answered!

Presenters: Natalie Burrow (Houston Grand Opera), Sydney Peloquin (Austin Theatre Alliance), Chris Wallingford (Tessitura), Lily Pipkin (Ballet Austin)

Tags: ADMN, MKT, TKT, FIN, FND, IT

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AMA Tessitura - Ask Me Anything!

Are you new to your organization, or have your responsibilities changed due to COVID and require you to work in unfamiliar areas of Tessitura? Learning an enterprise application software is never an easy task, but the realities of 2020 are making it even more challenging to activate your learning! Join this session to hear from Tessitura Network and Tessitura Users on how you can maximize your learning to best support your organization during their time of need. This session is designed to answer questions – so be sure to bring them! This course is best for beginners and/or people whose roles have shifted during COVID to include other areas of work in Tessitura outside of their standard practice.

Presenters: Matt Krupa (Tessitura), Lauren Gayden (Houston Ballet), Phillip De Leon (Bass Performance Hall / Performing Arts Fort Worth), Tele Durham (Perot Museum)

Tags: DIG, MKT, VIS, TKT, MEM, EDU, FIN, FND, IT

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We're All TNEW To This: TNEW's Response to COVID-19

TNEW has been rolling out updates at lightning speed this summer! Take a deeper dive into new Account features, One Page Giving, and a Roadmap into TNEW's future!

Presenters: Lily Pipkin (Ballet Austin); Nara Zitner (Tessitura/TNEW), Kelly Chernick (Tessitura)

Tags: DIG, FND, TKT, MKT

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From a Distance: Ticketing solutions & socially distanced seating strategies

How can your seat maps socially distance patrons? How do you continue to sell tickets online? Hear from panelists at organizations across Texas and their solutions, both for TNEW and other sites, to continue business operations under new guidelines and safety practices.

Presenters: Sydney Peloquin (Austin Theatre Alliance), Gary Garcia (Eismann Center), Matt Winchester (AT&T Performing Arts Center)

Tags: DIG, MKT, TKT, VIS

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Out of sight, out of mind – staying engaged with your donors and members when we can’t be together

Hear from panelists who are finding new ways to engage and connect with their donors and members when we can't be together in person including new benefit opportunities as well as connections in a virtual world.

Presenters: Cathleen Berdan (ZACH Theater), Elizabeth Selzer & Denise Smilie (Texas Ballet Theater), Lauren Garcia (Austin Theatre Alliance)

Tags: FND, MBR, DIG

Files

Tessitura Hot Keys in Orders Window from Austin Tessitura Community meeting 10.23.2023

Donation ask using a pricing rule

Diana Lynn Gembinski

TX User Group Virtual Sessions - Recordings and Presentations

All the World's A Stage: Digital Programming

Hello From The Other Side: Re-opening Tools and Strategies

Forecasting & Analytics for a Budget year like no other

AMA Tessitura - Ask Me Anything!

We're All TNEW To This: TNEW's Response to COVID-19

From a Distance: Ticketing solutions & socially distanced seating strategies

Out of sight, out of mind – staying engaged with your donors and members when we can’t be together