ANZTRUC 2010 program and delegates list

Peter Nelson — Tue, 02 Feb 2010 20:35:20 GMT

Current Revision posted to Wiki by Peter Nelson on 2/2/2010 8:35:20 PM

ANZTRUC 2010

Please refer to the Media section of this Group for the latest version of the ANZTRUC conference schedule and list of delegates.

ANZTRUC 2010 provisional program

Peter Nelson — Wed, 27 Jan 2010 21:13:15 GMT

Revision 11 posted to Wiki by Peter Nelson on 1/27/2010 9:13:15 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Monday 8 February. Seymour Centre Sydney

Provisional program v0.5

Updated as at 28 Jan. Detailed version in the Media section

08:30

Registration and light Breakfast

09:30-11:00 Session A - General

A1   Welcome and what's next?

A1.1 Welcome

A1.2 Tess talk

A1.3 Next Gen roadmap

A1.4 Web site show'n'tell

Break

11:30-12:45 Session B - Breakout

B1   Reporting: Getting information out of Tess in different ways

B1.1 SOH's SalesWatch

B1.2 The Edge's Sightline

B1.3 Using T-Stats (1)

B1.3 Using T-Stats (2)

B1.4 Panel discussion/ Q&A

B2      Development topics

B2.1 Elevated Events

B2.2 Opening Night/Activities

B2.3 Campaigns / Appeals / Sources

B2.4 Panel discussion/ Q&A

C3      Roundtable. Web Development

C3.1 Managing Web Development

LUNCH

13:45- 14:45 Session C - Breakout

C1      Constituent Management

C1.1 Opt - ins and outs

C1.2 Controlling Data Entry 1

C1.3 Controlling Data Entry 2

C1.4 Panel discussion / Q&A

C2      Education/Tourism/Groups

C2.1 Tracking Group Sales

C2.2 Education customisations

C2.3 Panel discussion / Q&A

C3      Roundtable Philanthropy

C3.1 Panel discussion

BREAK

15:00- 16:00 Session D - Breakout

D1      Marketing topics

D1.1 Segmentation

D1.2 Email Best practices

D1.3 Panel discussion/ Q&A

D2      Finance / Admin

D2.1 GST handling @UCSS/SOH

D2.2 Performance reconciliation at SOH

D2.3 Linking with financials at TAC

D2.4 Panel discussion/ Q&A

D3      Roundtable : Sharing Ticketing Data

D3.1 Sharing Ticketing Data

BREAK

16:30 - 17:30 Session E - General

E1      General session

E1.1 What are you not doing now on the web?

E1.2 Future plans and ideas / Techniques for engaging the whole organisation

E1.3 Farewell -

DRINX

ANZTRUC 2010 provisional program

Peter Nelson — Wed, 27 Jan 2010 21:09:34 GMT

Revision 10 posted to Wiki by Peter Nelson on 1/27/2010 9:09:34 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Monday 8 February. Seymour Centre Sydney

Provisional program v0.5

Updated as at 28 Jan. Detailed version in the Media section

08:30

Registration and light Breakfast

09:30-11:00 Session A - General

09:30-11:00 Session A - General

A1   Welcome and what's next?

A1.1 Welcome

A1.2 Tess talk

A1.3 Next Gen roadmap

A1.4 Web site show'n'tell

Break

11:30-12:45 Session B - Breakout

B1   Reporting: Getting information out of Tess in different ways

B1.1 SOH's SalesWatch

B1.2 The Edge's Sightline

B1.3 Using T-Stats (1)

B1.3 Using T-Stats (2)

B1.4 Panel discussion/ Q&A

B2      Development topics

B2.1 Elevated Events

B2.2 Opening Night/Activities

B2.3 Campaigns / Appeals / Sources

B2.4 Panel discussion/ Q&A

C3      Roundtable. Web Development

C3.1 Managing Web Development

LUNCH

13:45- 14:45 Session C - Breakout

C1      Constituent Management

C1.1 Opt - ins and outs

C1.2 Controlling Data Entry 1

C1.3 Controlling Data Entry 2

C1.4 Panel discussion / Q&A

C2      Education/Tourism/Groups

C2.1 Tracking Group Sales

C2.2 Education customisations

C2.3 Panel discussion / Q&A

C3      Roundtable Philanthropy

C3.1 Panel discussion

BREAK

15:00- 16:00 Session D - Breakout

D1      Marketing topics

D1.1 Segmentation

D1.2 Email Best practices

D1.3 Panel discussion/ Q&A

D2      Finance / Admin

D2.1 GST handling @UCSS/SOH

D2.2 Performance reconciliation at SOH

D2.3 Linking with financials at TAC

D2.4 Panel discussion/ Q&A

D3      Roundtable : Sharing Ticketing Data

D3.1 Sharing Ticketing Data

BREAK

16:30 - 17:30 Session E - General

E1      General session

E1.1 What are you not doing now on the web?

E1.2 Future plans and ideas / Techniques for engaging the whole organisation

E1.3 Farewell -

DRINX

ANZTRUC 2010 provisional program

Peter Nelson — Wed, 27 Jan 2010 21:08:21 GMT

Revision 9 posted to Wiki by Peter Nelson on 1/27/2010 9:08:21 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

09:30-11:00 Session A - General

Monday 8 February. Seymour Centre Sydney

Provisional program v0.5

Updated as at 28 Jan. Detailed version in the Media section

08:30

Registration and light Breakfast

09:30-11:00 Session A - General

A1   Welcome and what's next?

A1.1 Welcome

A1.2 Tess talk

A1.3 Next Gen roadmap

A1.4 Web site show'n'tell

Break

11:30-12:45 Session B - Breakout

B1   Reporting: Getting information out of Tess in different ways

B1.1 SOH's SalesWatch

B1.2 The Edge's Sightline

B1.3 Using T-Stats (1)

B1.3 Using T-Stats (2)

B1.4 Panel discussion/ Q&A

B2      Development topics

B2.1 Elevated Events

B2.2 Opening Night/Activities

B2.3 Campaigns / Appeals / Sources

B2.4 Panel discussion/ Q&A

C3      Roundtable. Web Development

C3.1 Managing Web Development

LUNCH

13:45- 14:45 Session C - Breakout

C1      Constituent Management

C1.1 Opt - ins and outs

C1.2 Controlling Data Entry 1

C1.3 Controlling Data Entry 2

C1.4 Panel discussion / Q&A

C2      Education/Tourism/Groups

C2.1 Tracking Group Sales

C2.2 Education customisations

C2.3 Panel discussion / Q&A

C3      Roundtable Philanthropy

C3.1 Panel discussion

BREAK

15:00- 16:00 Session D - Breakout

D1      Marketing topics

D1.1 Segmentation

D1.2 Email Best practices

D1.3 Panel discussion/ Q&A

D2      Finance / Admin

D2.1 GST handling @UCSS/SOH

D2.2 Performance reconciliation at SOH

D2.3 Linking with financials at TAC

D2.4 Panel discussion/ Q&A

D3      Roundtable : Sharing Ticketing Data

D3.1 Sharing Ticketing Data

BREAK

16:30 - 17:30 Session E - General

E1      General session

E1.1 What are you not doing now on the web?

E1.2 Future plans and ideas / Techniques for engaging the whole organisation

E1.3 Farewell -

DRINX

ANZTRUC 2010 provisional program

Peter Nelson — Wed, 27 Jan 2010 21:04:07 GMT

Revision 8 posted to Wiki by Peter Nelson on 1/27/2010 9:04:07 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Monday 8 February. Seymour Centre Sydney

Provisional program v0.5

Updated as at 28 Jan. Detailed version in the Media section

08:30<o:p></o:p>

Registration and light Breakfast <o:p></o:p>

13:45- 14:45 Session C - Breakout <o:p></o:p>

C1 Constituent Management<o:p></o:p>

C1.1 Opt - ins and outs<o:p></o:p>

C1.2 Controlling Data Entry 1<o:p></o:p>

C1.3 Controlling Data Entry 2<o:p></o:p>

C1.4 Panel discussion / Q&A<o:p></o:p>

C2 Education/Tourism/Groups<o:p></o:p>

C2.1 Tracking Group Sales<o:p></o:p>

C2.2 Education customisations<o:p></o:p>

C2.3 Panel discussion / Q&A<o:p></o:p>

C3 Roundtable Philanthropy <o:p></o:p>

C3.1 Panel discussion<o:p></o:p>

BREAK<o:p></o:p>

15:00- 16:00 Session D - Breakout <o:p></o:p>

D1 Marketing topics<o:p></o:p>

D1.1 Segmentation<o:p></o:p>

D1.2 Email Best practices<o:p></o:p>

D1.3 Panel discussion/ Q&A<o:p></o:p>

D2 Finance / Admin <o:p></o:p>

D2.1 GST handling @UCSS/SOH<o:p></o:p>

D2.2 Performance reconciliation at SOH <o:p></o:p>

D2.3 Linking with financials at TAC<o:p></o:p>

D2.4 Panel discussion/ Q&A<o:p></o:p>

D3 Roundtable : Sharing Ticketing Data<o:p></o:p>

D3.1 Sharing Ticketing Data<o:p></o:p>

BREAK<o:p></o:p>

16:30 – 17:30 Session E - General <o:p></o:p>

E1 General session<o:p></o:p>

E1.1 What are you not doing now on the web? <o:p></o:p>

E1.2 Future plans and ideas / Techniques for engaging the whole organisation<o:p></o:p>

E1.3 Farewell - <o:p></o:p>

DRINX<o:p></o:p>

09:30-11:00 Session A - General<o:p></o:p>

A1 Welcome and what's next?<o:p></o:p>

A1.1 Welcome<o:p></o:p>

A1.2 Tess talk<o:p></o:p>

A1.3 Next Gen roadmap<o:p></o:p>

A1.4 Web site show'n'tell<o:p></o:p>

Break<o:p></o:p>

11:30-12:45 Session B - Breakout<o:p></o:p>

B1 Reporting: Getting information out of Tess in different ways<o:p></o:p>

B1.1 SOH’s SalesWatch<o:p></o:p>

B1.2 The Edge’s Sightline<o:p></o:p>

B1.3 Using T-Stats (1)<o:p></o:p>

B1.3 Using T-Stats (2)<o:p></o:p>

B1.4 Panel discussion/ Q&A<o:p></o:p>

B2 Development topics<o:p></o:p>

B2.1 Elevated Events <o:p></o:p>

B2.2 Opening Night/Activities<o:p></o:p>

B2.3 Campaigns / Appeals / Sources<o:p></o:p>

B2.4 Panel discussion/ Q&A<o:p></o:p>

C3 Roundtable. Web Development<o:p></o:p>

C3.1 Managing Web Development <o:p></o:p>

LUNCH<o:p></o:p>

ANZTRUC 2010 provisional program

Peter Nelson — Wed, 27 Jan 2010 20:58:55 GMT

Revision 7 posted to Wiki by Peter Nelson on 1/27/2010 8:58:55 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Monday 8 February. Seymour Centre Sydney

Provisional program v0.5

Updated as at 28 Jan. Detailed version in the Media section

08:30<o:p></o:p>

Registration and light Breakfast <o:p></o:p>

13:45- 14:45 Session C - Breakout <o:p></o:p>

C1 Constituent Management<o:p></o:p>

C1.1 Opt - ins and outs<o:p></o:p>

C1.2 Controlling Data Entry 1<o:p></o:p>

C1.3 Controlling Data Entry 2<o:p></o:p>

C1.4 Panel discussion / Q&A<o:p></o:p>

C2 Education/Tourism/Groups<o:p></o:p>

C2.1 Tracking Group Sales<o:p></o:p>

C2.2 Education customisations<o:p></o:p>

C2.3 Panel discussion / Q&A<o:p></o:p>

C3 Roundtable Philanthropy <o:p></o:p>

C3.1 Panel discussion<o:p></o:p>

BREAK<o:p></o:p>

15:00- 16:00 Session D - Breakout <o:p></o:p>

D1 Marketing topics<o:p></o:p>

D1.1 Segmentation<o:p></o:p>

D1.2 Email Best practices<o:p></o:p>

D1.3 Panel discussion/ Q&A<o:p></o:p>

D2 Finance / Admin <o:p></o:p>

D2.1 GST handling @UCSS/SOH<o:p></o:p>

D2.2 Performance reconciliation at SOH <o:p></o:p>

D2.3 Linking with financials at TAC<o:p></o:p>

D2.4 Panel discussion/ Q&A<o:p></o:p>

D3 Roundtable : Sharing Ticketing Data<o:p></o:p>

D3.1 Sharing Ticketing Data<o:p></o:p>

BREAK<o:p></o:p>

16:30 – 17:30 Session E - General <o:p></o:p>

E1 General session<o:p></o:p>

E1.1 What are you not doing now on the web? <o:p></o:p>

E1.2 Future plans and ideas / Techniques for engaging the whole organisation<o:p></o:p>

E1.3 Farewell - <o:p></o:p>

DRINX<o:p></o:p>

09:30-11:00 Session A - General<o:p></o:p>

A1 Welcome and what's next?<o:p></o:p>

A1.1 Welcome<o:p></o:p>

A1.2 Tess talk<o:p></o:p>

A1.3 Next Gen roadmap<o:p></o:p>

A1.4 Web site show'n'tell<o:p></o:p>

Break<o:p></o:p>

11:30-12:45 Session B - Breakout<o:p></o:p>

B1 Reporting: Getting information out of Tess in different ways<o:p></o:p>

B1.1 SOH’s SalesWatch<o:p></o:p>

B1.2 The Edge’s Sightline<o:p></o:p>

B1.3 Using T-Stats (1)<o:p></o:p>

B1.3 Using T-Stats (2)<o:p></o:p>

B1.4 Panel discussion/ Q&A<o:p></o:p>

B2 Development topics<o:p></o:p>

B2.1 Elevated Events <o:p></o:p>

B2.2 Opening Night/Activities<o:p></o:p>

B2.3 Campaigns / Appeals / Sources<o:p></o:p>

B2.4 Panel discussion/ Q&A<o:p></o:p>

C3 Roundtable. Web Development<o:p></o:p>

C3.1 Managing Web Development <o:p></o:p>

LUNCH<o:p></o:p>

ANZTRUC 2010 provisional program

Former Member — Fri, 15 Jan 2010 00:51:57 GMT

Revision 6 posted to Wiki by Former Member on 1/15/2010 12:51:57 AM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Provisional program v0.4

As at group meeting 2010-1-15 - moderately final. There is a fuller Word version in the Media section

Arrival Coffee & muffins

09:30-11:00 A1 Welcome and what's next?

A1.1 Welcome

A1.2 Tess talk

A1.3 Next Gen roadmap

A1.4 Web site show'n'tell

BREAK

11:30-12:45 B1 Reporting: getting information out of Tess

B1.1 SOH’s SalesWatch

B1.2 The Edge’s Sightline

B1.3 Using T-Stats

B1.4 Q&A

B2 Dev topics

B2.1 Elevated Events

B2.2 Opening Night

B2.3 Campaigns / Appeals / Sources

B2.4 Q&A - Wot is a constituent, anyhoo?

B3 Roundtable : Web development process

LUNCH

13:45- 14:45 C1 Constituent Management

C1.1 Opt - ins and outs

C1.2 Controlling Data Entry 1

C1.3 Controlling Data Entry 2

C1.4 Q&A

C2 Ed/tour/groups topics

C2.1 Order History

C2.2 Ed customisations

C2.3 Q&A

C3 Roundtable: Philanthropy

BREAK

15:00- 16:00 D1 Marketing topics

D1.1 Segmentation

D1.2 Email Best practices

D1.3 Q&A

D2 Finance / Admin

D2.1 GST handling @UCSS/SOH

D2.2 Performance reconciliation at SOH

D2.3 Performance reconciliation at TAC

D2.4 Q&A: Integration

C3 Roundtable: Sharing Ticketing Data

BREAK

16:30 - 1730 E1 General session

E1.1 What aren’t you doing now on the web?

E1.2 The future......

E1.3 Farewell -

DRINX

ANZTRUC 2010 provisional program

Former Member — Tue, 22 Dec 2009 20:47:17 GMT

Revision 5 posted to Wiki by Former Member on 12/22/2009 8:47:17 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Provisional program v0.1

As at initial group meeting 2009-12-23 - framework for discussion - this is not a final shape - just for reference.

Arrival Coffee

09:30-11:00 A1 Welcome and what's next?

A1.1 Welcome

A1.2 Tess talk

A1.3 Next Gen roadmap

A1.4 Web site show'n'tell

BREAK

11:30-12:45 B1 Ticketing topics

B1.1

B1.2

B1.3

B2 Dev topics

B2.1

B2.2

B2.3

B3 Roundtable : Next Gen / customisation

LUNCH

13:45- 15:00 C1 Education topics?

C1.1

C1.2

C1.3

C2 Marketing topix

C2.1

C2.2

C2.3

C1 Roundtable. Web Development

BREAK

15:30 - 1700 D1 General session

D1.1

D1.2

D1.3 Farewell -

DRINX

ANZTRUC 2010 provisional program

Former Member — Tue, 22 Dec 2009 20:40:27 GMT

Revision 4 posted to Wiki by Former Member on 12/22/2009 8:40:27 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Provisional program v0.1

As at initial group meeting 2009-12-23 - framework for discussion - this is not a final shape - just for reference.

Coffee

09:30-11:00 A1 Welcome and what's next?

A1.1 Welcome

A1.2 Tess talk

A1.3 Next Gen roadmap

A1.4 Web site show'n'tell

BREAK

11:30-12:45 B1 Ticketing topics

B1.1

B1.2

B1.3

B2 Dev topics

B2.1

B2.2

B2.3

B3 Roundtable : Next Gen / customisation

LUNCH

13:45- 15:00 C1 Education topics? Or ed/tour/groups?

C1.1

C1.2

C1.3

C2 Marketing topix

C2.1

C2.2

C2.3

C1 Roundtable. Web Development

BREAK

15:30 - 1700 D1 General session

D1.1

D1.2

D1.3 Farewell -

DRINX

ANZTRUC 2010 provisional program

Former Member — Tue, 22 Dec 2009 20:39:28 GMT

Revision 3 posted to Wiki by Former Member on 12/22/2009 8:39:28 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Provisional program v0.1

As at initial group meeting 2009-12-23 - framework for discussion - this is not a final shape - just for reference.

Coffee <o:p></o:p>

09:30-11:00 A1 Welcome and what's next?<o:p></o:p>

A1.1 Welcome<o:p></o:p>

A1.2 Tess talk<o:p></o:p>

A1.3 Next Gen roadmap<o:p></o:p>

A1.4 Web site show'n'tell<o:p></o:p>

BREAK<o:p></o:p>

11:30-12:45 B1 Ticketing topics<o:p></o:p>

B1.1<o:p></o:p>

B1.2<o:p></o:p>

B1.3<o:p></o:p>

<o:p></o:p>

B2 Dev topics<o:p></o:p>

B2.1<o:p></o:p>

B2.2<o:p></o:p>

B2.3<o:p></o:p>

<o:p></o:p>

B3 Roundtable : Next Gen / customisation<o:p></o:p>

LUNCH<o:p></o:p>

13:45- 15:00 C1 Education topics?

C1.1<o:p></o:p>

C1.2<o:p></o:p>

C1.3<o:p></o:p>

C2 Marketing topix <o:p></o:p>

C2.1<o:p></o:p>

C2.2<o:p></o:p>

C2.3<o:p></o:p>

<o:p></o:p>

C1 Roundtable. Web Development<o:p></o:p>

<o:p></o:p>

BREAK<o:p></o:p>

15:30 - 1700 D1 General session<o:p></o:p>

D1.1 <o:p></o:p>

D1.2 <o:p></o:p>

D1.3 Farewell - <o:p></o:p>

DRINX<o:p></o:p>

ANZTRUC 2010 provisional program

Former Member — Tue, 22 Dec 2009 20:35:30 GMT

Revision 2 posted to Wiki by Former Member on 12/22/2009 8:35:30 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Provisional program v0.1

As at initial group meeting 2009-12-23 - framework for discussion

09:30-11:00<o:p></o:p>	A1 Welcome and what's next?<o:p></o:p>
10<o:p></o:p>	A1.1 Welcome<o:p></o:p>
10<o:p></o:p>	A1.2 Tess talk<o:p></o:p>
30<o:p></o:p>	A1.3 Next Gen roadmap<o:p></o:p>
40<o:p></o:p>	A1.4 Web site show'n'tell<o:p></o:p>
<o:p></o:p>	BREAK<o:p></o:p>
11:30-12:45<o:p></o:p>	B1 Ticketing topics<o:p></o:p>
	B1.1<o:p></o:p>
	B1.2<o:p></o:p>
	B1.3<o:p></o:p>

	B2 Dev topics<o:p></o:p>
	B2.1<o:p></o:p>
	B2.2<o:p></o:p>
	B2.3<o:p></o:p>

	B3 Roundtable : Next Gen / customisation<o:p></o:p>
<o:p></o:p>	LUNCH<o:p></o:p>
13:45- 15:00<o:p></o:p>	C1 Education topics? Or ed/tour/groups?<o:p></o:p>
	C1.1<o:p></o:p>
	C1.2<o:p></o:p>
	C1.3<o:p></o:p>
	C2 Marketing topix <o:p></o:p>
	C2.1<o:p></o:p>
	C2.2<o:p></o:p>
	C2.3<o:p></o:p>

	C1 Roundtable. Web Development<o:p></o:p>

<o:p></o:p>	BREAK<o:p></o:p>
15:30 - 1700<o:p></o:p>	D1 General session<o:p></o:p>
20<o:p></o:p>	D1.1
60<o:p></o:p>	D1.2 <o:p></o:p>
10<o:p></o:p>	D1.3 Farewell - <o:p></o:p>
<o:p></o:p>	DRINX<o:p></o:p>

ANZTRUC 2010 provisional program

Former Member — Tue, 22 Dec 2009 20:31:06 GMT

Revision 1 posted to Wiki by Former Member on 12/22/2009 8:31:06 PM

Australia - New Zealand Regional Tessitura Users Conference (ANZTRUC2010)

Provisional program v0.1

As at initial group meeting 2009-12-23

Timing<o:p></o:p>	Session / Topics<o:p></o:p>	Notes<o:p></o:p>	Presenter / moderator<o:p></o:p>
<o:p></o:p>	BREAK<o:p></o:p>	<o:p> </o:p>	<o:p></o:p>
09:30-11:00<o:p></o:p>	A1 Welcome and what's next?<o:p></o:p>	<o:p> </o:p>
10<o:p></o:p>	A1.1 Welcome<o:p></o:p>	Welcome everybody and go through logistics etc.<o:p></o:p>	Ken?<o:p></o:p>
10<o:p></o:p>	A1.2 Tess talk<o:p></o:p>	Jack says hello<o:p></o:p>	Jack Rubin <o:p></o:p>
30<o:p></o:p>	A1.3 Next Gen roadmap<o:p></o:p>	Next Gen team member? Presents the NextGen roadmap as it currently stands and talks about the ideas, with Dale to talk about his involvement in the MAC group<o:p></o:p>	Next Gen team member?, Dale Bradbury<o:p></o:p>
40<o:p></o:p>	A1.4 Web site show'n'tell<o:p></o:p>	Several orgs present their website and talk about good bits and bad bits, and how they integrate with Tess<o:p></o:p>	Andrew King (SOH)<o:p></o:p> Others<o:p></o:p>
<o:p></o:p>	BREAK<o:p></o:p>	<o:p> </o:p>	<o:p></o:p>
11:30-12:45<o:p></o:p>	B1 Ticketing topics<o:p></o:p>	<o:p> </o:p>
	B1.1<o:p></o:p>	<o:p> </o:p>
	B1.2<o:p></o:p>	<o:p> </o:p>
	B1.3<o:p></o:p>	<o:p> </o:p>
		<o:p> </o:p>
	B2 Dev topics<o:p></o:p>	Focus on Elevated Events/ special Activities?<o:p></o:p>
	B2.1<o:p></o:p>	<o:p> </o:p>
	B2.2<o:p></o:p>	<o:p> </o:p>
	B2.3<o:p></o:p>	<o:p> </o:p>
		<o:p> </o:p>
	B3 Roundtable : Next Gen / customisation<o:p></o:p>	A chance to talk to Next Gen team member?, and Dale about the NextGen process and ideas, as laid out in the first session<o:p></o:p>	Next Gen team member?, Dale Bradbury<o:p></o:p>
<o:p></o:p>	LUNCH<o:p></o:p>	<o:p> </o:p>	<o:p></o:p>
13:45- 15:00<o:p></o:p>	C1 Education topics? Or ed/tour/groups?<o:p></o:p>	<o:p> </o:p>
	C1.1<o:p></o:p>	<o:p> </o:p>
	C1.2<o:p></o:p>	<o:p> </o:p>
	C1.3<o:p></o:p>	<o:p> </o:p>
	C2 Marketing topix <o:p></o:p>	Social media and Tess? Analysis? Segmentation/lists and extractions?<o:p></o:p>
	C2.1<o:p></o:p>	<o:p> </o:p>
	C2.2<o:p></o:p>	<o:p> </o:p>
	C2.3<o:p></o:p>
		<o:p> </o:p>
	C1 Roundtable. Web Development<o:p></o:p>	How to manage web development. Experiences with different approaches<o:p></o:p>
		<o:p> </o:p>
<o:p></o:p>	BREAK<o:p></o:p>	<o:p> </o:p>	<o:p></o:p>
15:30 - 1700<o:p></o:p>	D1 General session<o:p></o:p>	<o:p> </o:p>
20<o:p></o:p>	D1.1 POP presentation (eg iphone app?)<o:p></o:p>	<o:p> </o:p>
60<o:p></o:p>	D1.2 <o:p></o:p>	<o:p> </o:p>
10<o:p></o:p>	D1.3 Farewell - <o:p></o:p>	<o:p> </o:p>
<o:p></o:p>	DRINX<o:p></o:p>	<o:p> </o:p>	<o:p></o:p>

<o:p> </o:p>