The Tessitura Network Community is home to discussions, shared ideas, job listings, learning resources, and more. This article gives you an overview of what is available and where to find it so you can make the most of your membership.
Forums are the backbone of the community. They are open to all members and organized by product area and topic — covering areas such as ticketing, TNEW, fundraising, analytics, and more. You do not need to join anything to participate; if you have a question, you can post it in the relevant forum straight away.
Forums are a good place to:
Tip: Before posting a new question, use search to check whether it has already been answered. Filtering by the Community tab is a quick way to find existing discussions on your topic.
Community groups are focused spaces that you join based on your role, region, or interests. Unlike forums, groups have their own membership, discussions, events, and resources. They're a great place to strike up conversations and network with your peers.
There are three types of group:
Tip: Not sure whether to post in a forum or a group? As a general rule, use forums for product and technical questions where you want the broadest possible audience, and use groups for conversations where the regional or topical context matters.
The Ideas board is where members submit and vote on suggestions for new features and improvements to Tessitura products. If you have an idea for how something could work better, this is the place to share it. And if someone else has already suggested the same thing, adding your vote and commenting with your use case helps signal demand to the product team.
You can browse ideas by product area, filter by status, and comment to add context or share your use case. The Tessitura product team reviews ideas on the board as part of the roadmap process.
The Job board lists open roles at Tessitura licensee organizations. Whether you are hiring or looking for your next opportunity, the board is a good resource specific to the arts and cultural sector community that uses Tessitura.
Beyond the community, the Tessitura website has a range of learning and reference resources worth knowing about.
The Tessitura blog covers news, product updates, sector insights, and member stories. It is a good way to stay informed about what is happening across the Tessitura network and the broader arts and culture sector. You can find the blog under Blog in the main navigation.
Tessitura hosts regular webinars covering product features, best practices, and sector topics. Recordings of past webinars are available to watch on demand. You can find upcoming and past webinars under Support & Learning in the main navigation.
The training centre offers structured learning paths, courses, and tutorials for Tessitura products. Whether you are new to a module or want to go deeper on a feature, the training center is the best place to start. You can find it under Support & Learning in the main navigation.
The Help System is Tessitura's official product documentation — detailed reference material covering configuration, workflows, and technical guidance across all products. It is searchable from the main search bar by selecting the Help System tab. You can also access it directly under Support & Learning.
Product announcements keep you informed about new releases, updates, and fixes across Tessitura products. If you want to know what has changed in a recent version or whether a fix has been released for a known issue, this is the place to check. You can find product announcements under Support & Learning.
The Tessitura roadmap gives you visibility into what the product team is working on and what is planned for future releases. It is a useful reference if you are planning ahead or want to understand the direction of a particular product area. You can find the roadmap under Support & Learning.
Can't find what you're looking for? Reach out to the Community team at community@tessituranetwork.com and we will point you in the right direction.