FAQ I'm receiving too many email notifications — how do I manage them?

If you are receiving more emails from the community than you would like, you can reduce or turn them off in just a few steps. Here is the quickest way to get relief, followed by more detailed options if you want finer control.


The quickest fix — unsubscribe from a group

Most community emails come from groups you are subscribed to. If a particular group is generating too much email, unsubscribing from it is the fastest solution.

  1. Hover over your name in the top-right corner and select Settings.
  2. Select the Subscriptions tab.
  3. Find the group or forum generating the emails and select Unsubscribe from Discussions.

Note: Unsubscribing stops individual emails for each new discussion or comment, but you will still receive email digests if you have those set up. See the Email Digests section below to turn those off too.


Switch to a weekly digest instead

If you still want to stay informed but do not need an email for every update, a weekly digest is a good middle ground. Instead of individual emails, you receive one summary of all activity across your groups.

  1. Go to Settings and select the Email Digests tab.
  2. Set your preferred frequency — daily or weekly — for each group.
  3. Save your changes.

Turn off specific types of notification

If you want to keep some emails but not others, the Notifications tab lets you choose exactly which activity triggers an email.

  1. Go to Settings and select the Notifications tab.
  2. You will see a list of activity types — new threads, replies, event updates, and more.
  3. Uncheck Email for any activity type you no longer want to hear about.
  4. Save your changes.

Tip: You can keep live alerts on for activity you care about — these appear as pop-ups when you are logged in — while turning off email entirely. That way you stay informed when you visit the community without the inbox noise.


Still getting emails you can't track down? Forward it to the Community team at community@tessituranetwork.com and we will help you sort it out.